Because they say ,14 days free trail and I never received them and instaflex too it for granted that I had received them and next thing I see my bank account they charged me for instaflex $75.98 for them and I've seen reviews from other customers same problem like me I never authorize or signed anything to order them i never even received them so never tried them I had Free shipping and free for 14 days there was a customer same thing they charged her bank $82.00 I believe their scammers. and I'm still arguing with my bank because they refunded me $5.99 but not the $75.98 This is a rip off.,I made a 2nd dispute. And waiting. read more

I have tried this for two months and it does not do what the ads claim. Today I received a shipment that I did not order therefore I am returning the product. I want a credit for what you have charged me with no approval. Linda Dalton. P S I will contact my credit card an object to the charge or my bank. read more

I ordered this product and was relying on their 90 day money back guarantee. I have called repeatedly to cancel the subscription I never signed up for. I call just today and they're sending me yet another package despite having called 3 times to cancel. Please don't waste your money. There should be some recourse to getting things cancelled when you never subscribed. read more

This company is sending automatically Instaflex without asking you. I took the sample and it does not work. Watch out. read more

several months. It didn't do anything for me. And it just keeps coming! And they keep charging me. They don't make it easy to cancel. I had to really hunt to find contact info. read more

I ordered the trial bottle, little did I know they would start sending me more! I cancelled within the timeframe given, but they still charged my card and sent another bottle. After numerous emails with them they said I could write return to sender on the package and return for a full refund. That was over 2 months ago and they claim they never received the product back so I am out of $82 for something I didn't want! read more

I ordered this product and did not plan on being on a subscription. I have had no communication. the phone number on my charge account must be a fake number 704-555-5555. It would not go thru there has been no emails or texts. I have a bill on my charge card for $81.30. INSTAFLEX 704-555-5555 read more

I ordered a sample for $5.99. It never came only an empty envelope. Then they have charged my account $83.20 TWICE! I called and told them to cancel but they continue to charge. Horrible company!! read more

No starts at all.... It ease to get in but very hard to get out. Go for nothing but they're taking the $$$$$$$$$

If I could give this company a ZERO I would. DON'T fall for this scam!!! Not only doesn't it work, but they send bottles without authorization and won't take them back. read more

Scam. Offered free sample and is billing me every month for something I never ordered. Furthermore, this supplement is a contraindication to my current health situation. Tried canceling to no avail! HELP HOW WOULD I RATE THIS COMPANY? In place of the 5 stars, I WOULD RATE IT A FIVE ZERO ZERO ZERO ZERO ZERO !!! UNFORTUNATELY I CANT PUT ZERO FOR RATING as this site won't post read more

got the 14 day trial and am not sure it helped, but was charged WITHOUT MY CONSENT $76.51 this morning. I did NOT order this and am furious. BAD BAD BAD! read more

SHADY BUSINESS! I ordered a bottle to try, and they just went on to keep charging me with super complicated process to sign up for an account just to cancel this subscription they enrolled me in way under the radar. POS! read more

I have been taking it for over 5 months. It Has done nothing for me. There is no reduction in pain not flexibility

When the company offers a free sample for a $5.99 shipping fee -- beware! I believe this company is a SCAM!!! I sent for their sample, paid the shipping fee, but never received the item!!!! read more

This product has been to no avail and may be causing insomnia. I need it canceled and am looking into that. As of now I do not want or need a refund. The shipments should be stopped and I must no longer be billed after I try another phone call tomorrow. read more

I was doing my "homework" when looking for a supplement to help alleviate joint pain from years of working on my feet as a nurse. As soon as I read their definition of an "osteophyte", their definition describes it as "salt crystal" deposit into the joint. This is hugely inaccurate! An "osteophyte" is a small bone spur that protrudes from the bone, caused naturally from wear and tear on the area or joint it protrudes from. Nobody should buy this garbage, especially with the misinformation such as this! read more

Never ordered multiple vitamin. Never ordered subscription to Instaflex Advanced either. However, fortunately it has helped. Now they have another, Instaflex Complete trial for $5.99 2 week supply. Am I suppose to take both Advanced and Complete types? Couldn't find answer so I just wanted to stay with what works so I did not sign up to subscription for new product. Only 1 time trial order. Well suddenly I'm getting the Instaflex Complete too! I asked them to cancel their new product immediately. Well they did respond promptly but they cancelled both!! Not what I asked for in my email, but what they responded. Clearly not read. In reading some other reviews I 'm not sure if I should contact them about only requesting cancellation on new product that I never asked to subscribe to, but never asked to cancel both?? They did cancel Vitamins after sending them twice without requesting an order for them. read more

Read their Activation before you get the ""FREE" 14 day trial. They don't hide, but it is not in Flashing lights either. You can cancel your Subscription, yes, subscription, however unless you don't cancel before you finish the 2 weeks you are lucky. In my case I ordered on27Jan, that is when the 18 days started. The order was held at the warehouse for about3 days, and I received it 5 Feb. Ten days later, after 10 days, I went to cancel. The first forced "Refill" was already in the works to be charged and then shipped. I have an $80 charge on my CC, but the product is no where in site. No hassel cancelling "subscription", but I am not getting a refund for a product that did not work for me. You have lost your money on the first 'refill'. The 18 days are from the time you ordered the trial, NOT from the time you get it. read more

This supplement does none of what it touts. I tried to cancel my subscription but received no reply. I went to the website. They have a form you fill out to cancel, but they want me to pay $14.95 on my credit card, to send them a registered letter. They offer a money back guarantee. They sent me three bottles, two after I tried to cancel it. I would like my money back for the two bottles I didn't ask for. Please. read more

I canceled my subscription because I never received a free sample. I did approve for them to send another one out and paid the shipping. I told them after that that I did not want their product anymore and this is the third month They pulled it out of my account, and I disputed it with the bank And Instaflex got their money back after it had been returned to my account, pending the decision I have. Talked to them and the man did I reached in customer service was very pushy and would not take no for an answer. I may update this because I am going to attempt to contact them again today by phone. read more

I don't know how I got involved with Instaflex but I did and regret it, not that the product in no good cause I don't know but the billing and return policy is very poor.I received a package from Instaflex and had no idea what it was and where it came from so I set it aside. About a month later I received another package only a different drug again not knowing anything about it. It wasn't till I checked my credit card statement that I found I paid $77 for something I didn't order.I contacted Instaflex and stopped my subscription and requested a refund. I was told I would get a refund for the last shipment after after they received the return but the first parcel was past the return date and they wouldn't refund it. This was all after I explaind I would never sign up for a product m doctor didn't advise me to take. read more

They are not available for when you want to cancel before the auto refill. This ploy is expected but not excused.

You make it impossible to cancel subscription within the cancellation period. If there is a bill to my bank I will notify fraud department. In fact I'm letting them know tomorrow because it's Veterans day today. Your comments below from other clients say the same thing. This is your only warning. I only wanted the samples. Cancel my subscription now please. I'm canceling within the legal time frame alloted. Suzanne~Hilo Hawaii read more

I tried 14 day supply...not finished with it yet. Then they sent a 30 day supply bottle and charged $81.28. BIG SCAM!!!

My Uncle ordered instaflex for me due the constant pain in my knees. Each day I took it I found I was in more pain than the day before. After 3 days of increased severe pain I stopped taking it. It took 4 days after I stopped to get out of my system. As much pain as I have everyday. I couldn't believe how severe it became with this. read more

This is a terrible company. Tried to buy a few bottles of their product and they ran my card so many times for $200 that it was stopped as fraud by my Credit Union. They had to completely delete my card and now I'm off to get a new debit card. Em-fers. read more

They will post a charge you didn't authorize for $82. to your acct. FRAUD!! There are multiple disputes on this company.

They are the biggest scammers, please do not fall for their scam. First, they have a promotional offer and charge a nominal amount for shipping and handling. That promotional product doesn't arrive for almost 3 weeks and in teh meantime they charge your account with a hefty amount ($75) for the next order. Next order? I never signed up for any subscription. When I call their customer service, they say it was part of Terms and Conditions.... seriously? Now they don't mention it upfront, just hide it in T&Cs..... pathetic!!! read more

Scam beware. They will charge you and you will not be able to speak to anyone to get your money back. They shipped me 30 Days worth of garbage and billed me without my approval. Filled out a bbb and government fraud complaint against the company. read more

The Instaflex trial period for 14 days did not help my lower back or mainly the knees. The money spent for shipping is gone to waste. Further, the Instaflex company used my credit card to charge $82.00 for a transaction that I am not aware of. Moreover, a non-functional telephone number 704-555-5555 was added to the above transaction ($82), and when I tried, many times, to call the Instaflex company, the local telephone company customer service stated that the above number is not accessible. I think, this company should pay attention to the customer medical need more than to sell to generate more money. I hope with these reviews, the company shall take the required measurements to improve the products medical functionality as well the customer service reachability. Thank you read more

I gave them one star because there was not -0 option! This is the WORST company I have ever dealt with!! I did their 2 week "free trial# on Nov 3 2021 at the time they offered to buy a 30 day supply for $24.99 so I did so. Now I have 6 weeks of pills delivered. They tell you to consult your Doctor before taking them, I am on 11 medications so I took the Morning seriously. It took 2 weeks to get in to see my doctor and she told me NOT to take these Because of reactions with my medications. I also asked my Pharmacist and they advised against these as well. 2 days later I get ANOTHER BOTTLE of these harmful pills and charged $74.98!!!! When I contacted Instaflex aka (insta-ripp off), I was told I should have read the small print. As a gift to you for giving their pills a try, they sign you up for AUTO-SHIPMENTS of the pills at the inflated price of $74.98 this auto ship kicks in 14 days after your order!!! If this company was legit and had a product that would work and not harm people they wouldn't have to trick you into an auto shipment! I had to call them twice to cancel this auto ship crap. The first call I was told I would be sent a email with directions to mail the pills back. The email never came and I called again to find out the 1st person did NOT cancel my "account" this person told me I can just return to sender. I did that on 11/28 I also put the charge under dispute with capital one and they reversed the charges. Instaflex replied I signed up for the auto shipment and got the charges back again. I contacted instaflex Again again and again by phone by email. I finally got a Reply from corporate office from Kelly basically hiding behind their auto ship scam she admitted in the letter the company received the pills back on 1/11/22 why it took 6 weeks for them to get them is beyond me. Today 2/2/22 I have still not received my refund. Even if your knees hurt like mine run away from these scamers. The parent company is Adaptive health they changed their name from Direct digital. Always be weary of companies who change their name. read more

Instaflex - Stay away rip off! - Vitamins & Supplements Near Me - West Valley City, Utah

WORST Company! Product did not work for me or my husband after taking it for 2 weeks straight. Product is free to test then 75.00 each month automatically deducted from your bank and sent to your residence. I called after two weeks to tell them I did not want to receive any more product. They said it was already mailed out! I then had to wrap it ship it with tracking at my cost and send back. After they received it, no credit posted. I called they left me on hold for 10 minutes. Came back and said I should see the credit back on my AMX within a few days. I said what if i hadn't called? He said I don't know what happened. REALLY? Anyway a big hype and not one bit of difference.. Stay away read more

Worst product. I felt no different and have a screen shot that it was a ONE TIME PURCHASE to try for 14 days, SINGLE purchase, no autoship, no further billing. Now I'm fighting with my bank about the EXTRA, UNESSESARY, ILLEGAL CHARGE OF $89.00!! WTF. This is a scam, and I will take it to the Attorney General and the news. read more