tile Trends never fails to offer superior products and customer service. I've contacted them…read moreoutside of regular hours and they were more than helpful. This is my go to place for my material and my questions when it comes to new products (and old) coming out.

Very poor customer service. Over and over again being told product would be available in a couple…read moredays - a month might go by without a word. We always had to call for updates. They say they call right back - never hear from them. Like pulling teeth to get all the products we paid in advance for. Sure, it's a nice clean store, nice display of products etc. they just don't deliver like they say they will.

Perfect tile repair in my Class A Motorhome - color texture pattern shin! Professional,…read moreknowledgeable, personable staff who go the extra mile to make sure you are satisfied with their work. A++++

From the owner: Exceptional Quality Surface Repairs . Outstanding Customer Service. Highly Competitive Prices…read more We offer a wide range of surface repair℠ and restoration solutions for many surface materials and products, including tub repair, countertop repair, wood, tile, vinyl repair, and much more. We use the highest quality repair products and advanced techniques to ensure that your damaged surfaces are repaired to be durable and look like new again. Our experienced repair technicians are trustworthy and courteous, giving you peace of mind that you’re in good hands. Our surface repair℠ is less expensive, less involved, and less time-consuming than complete resurfacing or replacement.

Great selection to choose from. Always fun to play with patterns, textures and color combinations…read moreto suit your decor style. Go check out some of my faves: onyx series, highland series and the really nice brick tile options.

We purchased all of the tile for the kitchen, laundry room, and bathrooms for our new home at…read moreMarshall's. They were FANTASTIC to work with, especially for us inexperienced people. They had a wide selection of tile in their main showroom, plus some truly amazing stuff in their special order room. We are so happy with how our tile turned out! I would definitely recommend them to anyone. You will be treated right at this store! :)

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

I reached out on a Saturday morning and Mark was able to come fix my elderly mother's door later…read morethat day. Wow! Very reasonable and professional. Already have him booked for another job for her. Extremely positive experience.

Thank you to Daniel and Forest Flooring for such a great job. We couldn't be happier with the…read moreresults! The work was completed quickly and professionally. scheduling was easy. They were extremely thorough in getting all the final touches finalized! We are so happy to have our home back after water damage to our kitchen floor.

From the owner: We specialize in hardwood, tile and plank style floors such as laminate and vinyl. We are a locally…read moreowned and operated company that values honesty and integrity in all aspects of our business. With over a decade of experience in construction and several years specializing in flooring we have the skills and knowledge to provide quality and professional work. We are committed to helping our customers visions come to life! We look forward to building lasting relationships with our clients and guarantee your satisfaction! Contractor Registration #: RCE-62699 EXP: 7/14/2024

We are elated with the new flooring that Red Mountain installed!!…read more We chose Karndean Luxury Vinyl Planking (LVP). We first shopped at Lowes, Home Depot and the local discount flooring retailers. While their product was 1/2 the cost of Red Mountain the installation was much more. This was because we were replacing carpeting and tile (almost 1000 sq ft). They float the flooring which means demo of tile. Also since we had 32 feet (from kitchen, to dining and family rooms), a transition is required in the middle of rooms which was a show stopper. We went with Red Mountain because: 1) The Karndean LVP we chose looks like real wood flooring. The planks are varying widths. We chose option of having thin black strips to further accentuate the planks (see pictures). 2) They removed our old carpeting and installed OSB to bring the floor to the same level as our old tile. 3) No tile demo was needed. A substrate was applied over the tile and OSB 4) For a small additional cost, we got a custom medallion in the entry way. Customer Service - This is a family run business. Jody & Michelle manage the store and Travis & Kelsey do the installation. They all are professional and just nice folks to do business with. Travis and Kelsey arrived on time, worked quickly, moved all our furniture, minimized any inconvenience by working in sections and did a spectacular job. We are not associated with Red Mountain in any way just very satisfied customers. When we replace the rest of our carpet, we will not hesitate to use Red Mountain again.

Good luck getting a warranty on the floor is what I was told by their competition. My floor is…read morecracking and bubbling, and all I'm getting is the run-around

We recently completed a kitchen remodel through Lowe's. The process from planning through…read morecountertop selection went smoothly. However, the countertop installation with Rock Solid Granite & Tile did not meet expectations. Despite the "What to Expect" document stating that customers may view their slab beforehand, I was never given that opportunity. My countertop measures 104 inches, and the manufacturer lists slab lengths at 113 inches. Even so, the installers placed a seam approximately two feet from the end of the counter--directly in a primary work area and above the dishwasher, where heat and moisture are common concerns. When asked about the placement, the installer dismissed my concerns, stating it was standard practice. At my request, the owner of Rock Solid--the installation company--visited the site. He insisted the seam was "perfect." When I asked why the seam was necessary given the slab length, he responded that Lowe's "doesn't care about you or me," and that going directly through his company would have provided better options and education. He further stated he could place seams anywhere because "it's in the contract." This experience was disappointing. Regardless of where a customer purchases their countertop, they should expect quality workmanship and service. Based on my experience, customers in Eastern Idaho should be aware that ordering countertops through Lowe's or Home Depot may result in substandard installation work.

the granite counter top was crooked on the long end by about 1/2 to 3/4 inches the two short ends…read moreare 1/2 inch short on one side than the other. the man came out to check on it and said it was not straight when i told him how we were shorted and did not get 8 inch he took out his measuring tape and measured at the part of the counter that stuck out the most and said its about 7 3/4. They are coming back out to even out the long side that was cut crooked to make it straight. they will cut and polish it which will make it about 1/2 more inch shorter. if i was going to order a counter top that was 8 inches over i would have to pay one price if i was going to order that same counter to at 7 1/4 inches over i would pay a cheaper price. they will not surely reimburse me for the shorter counter top nor the inconvenience they are causing me. they have not addressed the two shorter sides either. what a mess this is! it makes me sick!

Purchased whole house carpeting (except for basement). New-to-us house had previous pet owners &…read moreI'm allergic. Carpet One has excellent carpets & other flooring treatments. Very helpful in selecting "the one" right for us; pile, weave, stain resistance, style, & pricing. EXCELLENT customer service! Very impressed. True to their word. Kept all appointments w us. Installers came on time, too. I definitely recommend them!

I am very disappointed in the way that our carpet order was and is still being handled. We bought…read moretheir sales pitch of claiming to be able to do a better job at ordering carpet than the last store had done for us. Actually the order from the other never came in and we finally just cancelled the order. So we are given a date for the carpet to arrive at Carpet one...... didn't happen. Installation was postponed for weeks later. They scheduled the installation for 10 am. We moved all of our furniture off the carpet stuffing bathrooms and kitchen with furniture. On the very day of scheduled installation and right at 10 a.m. they call to postpone for the next. I went into the store to make my feelings heard. They then agreed to show up a couple of hours later. They removed the old carpet and pad and only installed the new pad, leaving us with exposed tack strips and our furniture still stacked up. Absolutely not what we were expecting. This is only three rooms! I'm guessing that it wasn't enough of a job to apply full effort at it. Until tomorrow or possibly even later we will be enjoying our freshly laid padding and tack strips. Thank Carpet none.