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    IDF The Floor Store

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - IDF The Floor Store

    Carpet binding

    Carpet installation

    Carpet removal

    3 More Services

    Carpet restoration

    Floor installation

    Tile removal

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    4 years ago

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    Carpet One Floor & Home

    Carpet One Floor & Home

    (3 reviews)

    Purchased whole house carpeting (except for basement). New-to-us house had previous pet owners &…read moreI'm allergic. Carpet One has excellent carpets & other flooring treatments. Very helpful in selecting "the one" right for us; pile, weave, stain resistance, style, & pricing. EXCELLENT customer service! Very impressed. True to their word. Kept all appointments w us. Installers came on time, too. I definitely recommend them!

    I am very disappointed in the way that our carpet order was and is still being handled. We bought…read moretheir sales pitch of claiming to be able to do a better job at ordering carpet than the last store had done for us. Actually the order from the other never came in and we finally just cancelled the order. So we are given a date for the carpet to arrive at Carpet one...... didn't happen. Installation was postponed for weeks later. They scheduled the installation for 10 am. We moved all of our furniture off the carpet stuffing bathrooms and kitchen with furniture. On the very day of scheduled installation and right at 10 a.m. they call to postpone for the next. I went into the store to make my feelings heard. They then agreed to show up a couple of hours later. They removed the old carpet and pad and only installed the new pad, leaving us with exposed tack strips and our furniture still stacked up. Absolutely not what we were expecting. This is only three rooms! I'm guessing that it wasn't enough of a job to apply full effort at it. Until tomorrow or possibly even later we will be enjoying our freshly laid padding and tack strips. Thank Carpet none.

    Battleson's

    Battleson's

    (1 review)

    Our experience with Battleson's was very difficult. Poor customer service was obvious from the…read morebeginning. Guy doesnt show to come measure our square footage. I have to call and remind him a few days later. The only reason we did business with Battleson's was because they had installed the carpet in our upstairs (the decision to have them install the carpet upstairs was not made by us) I spoke with a few different sales representatives during the process. I was told they did not have the same carpet as my upstairs, but they did have a carpet made by the same manufacturer that was the exact color. Unfortunately, after the carpet was installed, I called them because it was apparent it was not the exact color. I never got a call back from the Manager. 1.5 weeks later I emailed. I was informed it was "the closest color they had to my upstairs carpet". Wish I would have known, I would have saved myself almost 1k and went with the other company we were looking at that had a "very close" color. As frustrating as this was, it was the way things were handled from beginning to end. Had they acknowledged the mistake (or really tried to do anything to make the situation better I would be okay with it) At the end of the day I am happy to have my basement finished and carpet to walk on. If they would have offered me even a $50 credit I would have forgotten about it and moved on. It is obvious Battleson's doesnt care to provide a good service or experience. No attention to detail. The representative hasn't responded to my 2nd email, and that was a common theme as I asked questions and was doing my research at the beginning. Responds to emails in all caps. Common email courtesy and common sense says you don't email in all caps.

    Robison Design Flooring

    Robison Design Flooring

    (2 reviews)

    We are elated with the new flooring that Red Mountain installed!!…read more We chose Karndean Luxury Vinyl Planking (LVP). We first shopped at Lowes, Home Depot and the local discount flooring retailers. While their product was 1/2 the cost of Red Mountain the installation was much more. This was because we were replacing carpeting and tile (almost 1000 sq ft). They float the flooring which means demo of tile. Also since we had 32 feet (from kitchen, to dining and family rooms), a transition is required in the middle of rooms which was a show stopper. We went with Red Mountain because: 1) The Karndean LVP we chose looks like real wood flooring. The planks are varying widths. We chose option of having thin black strips to further accentuate the planks (see pictures). 2) They removed our old carpeting and installed OSB to bring the floor to the same level as our old tile. 3) No tile demo was needed. A substrate was applied over the tile and OSB 4) For a small additional cost, we got a custom medallion in the entry way. Customer Service - This is a family run business. Jody & Michelle manage the store and Travis & Kelsey do the installation. They all are professional and just nice folks to do business with. Travis and Kelsey arrived on time, worked quickly, moved all our furniture, minimized any inconvenience by working in sections and did a spectacular job. We are not associated with Red Mountain in any way just very satisfied customers. When we replace the rest of our carpet, we will not hesitate to use Red Mountain again.

    Good luck getting a warranty on the floor is what I was told by their competition. My floor is…read morecracking and bubbling, and all I'm getting is the run-around

    IDF The Floor Store - flooring - Updated June 2026

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