If I could give it a zero I would, I had the worst experience with Monserrat! I went in last week…read moreMonday due to my iPhone screen cracked, she asked me if I wanted to upgrade instead because I would still have to pay 250. Okay fine, proceeds to order the phone (asks for help by male associate) doesn't ask me what color I want, and leaves me to do the progressive leasing while she is having trouble ordering the phone. I finish and she has me write down my name and number and said she'll call me when it gets here, tells me it'll be in TUESDAY. I ask if she can call after 3 since I am a teacher and unable to get to my phone through out the day she says yes. Tuesday comes 5:09 I call, she remembers me and I proceed to ask why she didn't call me, where my phone? She explains it's not here yet but tomorrow forsure. Okay WEDNESDAY comes nothing, THURSDAY no call, FRIDAY no call, SATURDAY no call, SUNDAY no call, FOLLOWING WEEK Monday no call, Tuesday I finally have time to go to the store and what do you know me phones there!!! BEEN THERE. She explains someone lost the note and took her 2 days off. At this point I'm UPSET. I can not come throughout the week or after work since I have a tight schedule!! I was expecting that call and I couldn't even get the courtesy call. I am very upset and she can not see her wrong and gives an excuse to everything!! She then gives me attitude and says "wait let me check if we do have it" out of spite she was going to "double check". She then says shes not going to service me bc I'm being rude. Another customer comes in and defends me and tells them why are they getting involve!!! So UNPROFESSIONAL Manager Jaime comes in and take over the transaction bc Monse does not want to serve me. Monserrat CONTINUES to talk about me while I AM standing there. And Jaime says no word. That is mind boggling to me that she is okay with having those type of employees serve cricket customers. Never will I ever go to this location!!! Nor do I recommend you to. Please go to another store nearby. I'm sure once I walked out she continued to talk about me.

Yesterday I came to this store and opened a new line and the girl was very helpful and she offered…read morea me a great promotion, I get free HBO also for $30 and on top of that I was able to save extra money on my bill. I loved this location and will be going back every time. All the staff is great!

This review is for Jorge employee who works in Selma and Dinuba…read more I had a very concerning experience when helping my elderly parents upgrade their phones at this store. My parents are on my phone plan and went in for an upgrade. They were assisted by an employee named Jorge. During the visit, they traded in their old phones and left them with him. Later, I received a bill showing charges for phones that were supposedly not returned, even though my parents had already handed them over. I called Jorge during the week (he told me he works in Selma during the week and Dinuba on Sundays). He said he could not help me over the phone and that I would have to go in person to the Dinuba store so he could look for the phones. I asked to speak with a manager, and he told me there wasn't one. I also asked if he could have a coworker check for the phones, but he said he preferred to look himself because others might not do a proper search. When Sunday arrived, I called again and explained that this issue needed to be fixed and that I would escalate to corporate if necessary. Suddenly, he was able to correct the issue in the computer right away. This left me wondering why it could not have been resolved when I first called during the week. Overall, this experience was stressful and concerning, especially because my elderly parents were involved. AVOID AVOID AVOID JORGE !!!!!

If you are one who enjoys being treated with disrespect and of no consequence then this is exactly…read morethe place for you! Both my wife and I on totally separate occasions have been handled with total disregard by the guys working in this place and they have the most condescending attitude to go with it. They are all about commissions and making money off of you and have less than zero interest in true customer service or even properly representing the name brand they are apparently working for - do yourself a huge favor and steer clear of this location. Again, unless you enjoy be treated with shameless disrespect and arrogance. Yelp needs to invent a below star rating for businesses like this!

I have used Joey and his team at Leon's Computers where I work (3 Restaurants) and they built,…read moreinstalled and set up multiple networked stations without us skipping a beat in our office. Then they were able to install security software and firewall upgrades to ensure all private information remains private at all Our locations. That's not all, I called and Joey came out to my home set my tv flat screen up, DVD player and surround sound to ensure everything was working perfectly. I am so impressed and grateful for all they have done. We are not finished Joey is going to install a tv antenna in my home to improve my reception and sorry Comcast, no more outrageous bills. Is there nothing Joey and his team can't do both on a personal and business level? I think it's going to be hard to find anything they won't or can't do. Highly, Highly recommend Leon's Computers. Call Joey you will be glad you did.

Needed a new computer since my older one wasn't able to handle Windows 11. Isabel at Leon's was…read moreknowledgeable and quite helpful as she educated me on my options. Once adecision was made, Isabel moved my data to a new computer, demonstrated how to access my programs, and followed up with me to see how I was doing.

My deaf brother-in-law needed a charger, and they sold him a $97 charger. When I called to request…read morea refund, Maria, a sales rep, said all sales were final.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Selma store today.