This was the first time I have ever been here, I took my I Phone in because it wouldn't charge …read more Mo looked at my phone and said give me a couple of minutes.....He said it was just dirty . He cleaned it and said no charge. I was thinking I needed to get a new phone , Mo said that my phone was in good condition and I didn't need to buy a new phone Very happy with the service, and if I ever have an issue with my phone again I will be back .

First time here and it was great!! My camera on my iPhone cracked and Mo repaired it for me within…read more15 min. He didn't even charge me a lot. I was ready to pay more. I will definitely go back if I ever need my electronics repaired

If I could give it a zero I would, I had the worst experience with Monserrat! I went in last week…read moreMonday due to my iPhone screen cracked, she asked me if I wanted to upgrade instead because I would still have to pay 250. Okay fine, proceeds to order the phone (asks for help by male associate) doesn't ask me what color I want, and leaves me to do the progressive leasing while she is having trouble ordering the phone. I finish and she has me write down my name and number and said she'll call me when it gets here, tells me it'll be in TUESDAY. I ask if she can call after 3 since I am a teacher and unable to get to my phone through out the day she says yes. Tuesday comes 5:09 I call, she remembers me and I proceed to ask why she didn't call me, where my phone? She explains it's not here yet but tomorrow forsure. Okay WEDNESDAY comes nothing, THURSDAY no call, FRIDAY no call, SATURDAY no call, SUNDAY no call, FOLLOWING WEEK Monday no call, Tuesday I finally have time to go to the store and what do you know me phones there!!! BEEN THERE. She explains someone lost the note and took her 2 days off. At this point I'm UPSET. I can not come throughout the week or after work since I have a tight schedule!! I was expecting that call and I couldn't even get the courtesy call. I am very upset and she can not see her wrong and gives an excuse to everything!! She then gives me attitude and says "wait let me check if we do have it" out of spite she was going to "double check". She then says shes not going to service me bc I'm being rude. Another customer comes in and defends me and tells them why are they getting involve!!! So UNPROFESSIONAL Manager Jaime comes in and take over the transaction bc Monse does not want to serve me. Monserrat CONTINUES to talk about me while I AM standing there. And Jaime says no word. That is mind boggling to me that she is okay with having those type of employees serve cricket customers. Never will I ever go to this location!!! Nor do I recommend you to. Please go to another store nearby. I'm sure once I walked out she continued to talk about me.

Yesterday I came to this store and opened a new line and the girl was very helpful and she offered…read morea me a great promotion, I get free HBO also for $30 and on top of that I was able to save extra money on my bill. I loved this location and will be going back every time. All the staff is great!

My phone was having issues and I could not use it. Panic! This kind female employee took that phone…read moreand didn't give up until she fixed it. It took her less than 10 minutes! I sure appreciate great service like that. Especially when it means a bad day ahead or a great day!! Thank you Selma AT&T!

Just poor customer service and misleading in sales. Was told my certain contract would be a…read morespecific amount. Ended up being roughly $100 higher. Salesman told me it was the additional fees that applied.... Very misleading. Adjusted my bill by taking off some protection plans, (which I wasn't happy with) to get my bill down to a reasonable monthly amount. Two months later, it has creeped up another $60, due to how my billing was automatically withdrawn. I do not like misleading sales talk, and I do not like my bill adjusted without me being aware. Very unhappy with AT&T, and this location.

Called up and made an appointment for a time that was good for me. I showed up and they were…read morewaiting for me when I got there. Took 30 minutes to change my charging port for a new one and even price matched at a great price.

I've been coming to this family owned business for years through its location changes. Initially…read morei'd come in for general phone help and repair (with my job i'm always damaging my phone) and each time i was always met with patience, honesty in pricing/services possible and expertise in services delivered. From port and speaker repair to screen and screen protector installation, my phone has always been in good hands here. About a year+ ago i purchased a couple of refurbished phones here and they are still running like they're brand new. In addition to phone repair they will also consider video game console repairs if it is in their scope. I'm fortunate to have this business in town and will be coming here first if i have any issues with my phone/tablet/gaming console. I highly recommend this business.

This review is for Jorge employee who works in Selma and Dinuba…read more I had a very concerning experience when helping my elderly parents upgrade their phones at this store. My parents are on my phone plan and went in for an upgrade. They were assisted by an employee named Jorge. During the visit, they traded in their old phones and left them with him. Later, I received a bill showing charges for phones that were supposedly not returned, even though my parents had already handed them over. I called Jorge during the week (he told me he works in Selma during the week and Dinuba on Sundays). He said he could not help me over the phone and that I would have to go in person to the Dinuba store so he could look for the phones. I asked to speak with a manager, and he told me there wasn't one. I also asked if he could have a coworker check for the phones, but he said he preferred to look himself because others might not do a proper search. When Sunday arrived, I called again and explained that this issue needed to be fixed and that I would escalate to corporate if necessary. Suddenly, he was able to correct the issue in the computer right away. This left me wondering why it could not have been resolved when I first called during the week. Overall, this experience was stressful and concerning, especially because my elderly parents were involved. AVOID AVOID AVOID JORGE !!!!!

If you are one who enjoys being treated with disrespect and of no consequence then this is exactly…read morethe place for you! Both my wife and I on totally separate occasions have been handled with total disregard by the guys working in this place and they have the most condescending attitude to go with it. They are all about commissions and making money off of you and have less than zero interest in true customer service or even properly representing the name brand they are apparently working for - do yourself a huge favor and steer clear of this location. Again, unless you enjoy be treated with shameless disrespect and arrogance. Yelp needs to invent a below star rating for businesses like this!

I honestly thought my laptop was destined for the trash when I kept getting the message that it…read morecouldn't be updated to Windows 11. Before rushing out to buy a new one, I decided to call Selma U-TEC. The store manager, Luis, told me there would be no charge for him to take a look and see if he could install Windows 11. I dropped it off late yesterday, and after checking it out, he was confident he could get it updated. Sure enough, by early this afternoon, it was ready -- and it's running AMAZINGLY! The cost for Luis to install Windows 11 was minimal, considering the price of a new laptop. I'm not the least bit surprised by the EXCELLENT service from Luis. My family has gone to him several times for laptops, phones, and even an iPad, and every single experience has been outstanding. The customer service, expertise, quality, and overall experience are truly FIVE STARS! If you need help with tech repairs, purchases, or trade-ins, I highly recommend Selma U-TEC.Go see Luis first -- you won't be disappointed!

I went here 11-05-2024. The young man ( Luis ) who helped me with my phone was very knowledgeable…read more It wasn't charging fully. I thought it was the battery going bad. It was just a setting on my phone. A big thanks to Luis for being a honest man and not selling me something unnecessary. So thank you and U-Tec for your honesty. I will forever recommend this company. And I'll continue to patronize them. Thank you.

Took IPad to Adrian at Screen Pros to have screen replaced. It did take over 3 weeks for the IPad…read moreto be repaired-due to communication issues on both our parts. And there is one year warranty on the screen that was replaced. Once Adrian received the screen, the IPad was repaired quickly. Very happy to have the IPad working again. I recommend Screen Pros and will use them again if the need arises. Also, Adrian recommended I get a screen protector and promised to send the link so I could order it. By the time I got home, as promised, the link was in my email. And I did order the screen protector!

From the owner: ScreenPros, your trusted Cell Phone Repair Shop.read more

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

Excellent customer service at a good price. I will be definitely come back if I have another issue…read morein the future.

Buyer beware ~ TMobile in Selma does poor business: they…read morelie.....They offer deals in order to get you to buy their items then charge you full price for them. They offered me a BOGO, spent over $1,000 with taxes and accessories, for each phone. 3 months later they tell me "Sorry, we can't offer you the deal.." their employees not one but two of them offered me the deal. They gave me false information to get me to purchase a phone. I am still dealing with their corporate office. Don't go there, unless you want to be lied to. They don't care for their customers only want your money!!! Gave them one star cause I had to rate them... otherwise they would have been a -10 rating!

0 star's These people are horrible! They don't know anything about phones! They are rude and…read morearrogant.

You can go and pay your Cricket bill, disconnect, file warranty and insurance claim at this store…read more They are very knowledgeable about their products and also ready to help you with any questions or issues you have with your service. This is a great store to go to and always have phones in stock. They been open since February 2012 and this is the only full service store in selma!! You dont have to drive all the way to fresno to the main store anymore. You can do it all at Instant Cellular Cricket.