They wouldn't cash my check here. It was made out to my business. I had my original state issued…read moreDBA proving that I own the business and proper photo ID. I think it had more to do with the color of my skin, than anything that was written on the check.

I live the ladies ther cause they are always pleasant nd kind. They always hv a smile wit real…read moresincerity.

Very impressed with my experience at this location. Easy parking and access from Wolf Road. Staff…read morewas waiting right at the door to assist me and promptly processed my transaction. They were super nice about it too! I would definitely return here given this nice experience. I normally bank online and was delighted that this experience in person was so nice!

I have been cashing my employer's checks there since they opened. Today I am told my check is too…read morelarge for them to cash. I have cashed larger in the past. I was told to go cash it at my own bank. RUDE. I wouldn't recommend them

The women at the window are atrocious. They make it obvious they hate their jobs & people by being…read moreunprofessional, rude, refusing to help or answer questions. They will sit on their cell phones while customers are waiting & the business line just rings & rings. Do not use this place. You will end up leaving frustrated. As the saying goes misery loves company & they're definitely miserable.

i like the service from all the people the work.. especially the main office on state street.. to…read moreall my friends there..

Ridiculous wait times for the drive-thru at Wolf Road branch. Get with it...hire some people.read more

I have only left excellent reviews until I dealt with this greedy bank who seems to think they can…read moremake their own rules, take our huge sums of money and then be super rude and refuse to case their own checks or put any thought into how to fix the issue and take care of the customer. They are arrogant and I personally do not bank with KB(thank god), I have always banked with credit unions, but a family member does hold accounts and investments with Key Bank and they have been excellent customers for 30+ years and you would think Key Bank management would treat someone cashing a check on their behalf with some respect. First, they charge a $7.50 fee to cash a check if you're not a customer (IF they do have enough cash on hand to cash a check, they could not cash my check $20k check but regardless this is a complete racket). I recommend if you bank with Key Bank now to look into local credit unions such as Adirondack Trust, SEFCU or any local credit union. They all offer better rates, better accounts, excellent customer service and more local branches. They also don't nickel and dime your friends or employees who may need to cash a check by charging them a $7.50 fee to cash a check, I can only image what other small fees are in Key Banks small print. Stay away from Key Bank-just awful! I don't see any good reviews on this greedy and harsh bank so I can only assume others deal with this and they need to know there are SO MANY other wonderful banks that would love your business and trust you right. #leavekeybank

The Niskayuna branch of First National Bank of Scotia has been our bank for 50 years since we live…read morenearby. I go into the bank one or two times a month, and today as I approached the counter, it was so welcoming when the teller I approached said, "Hello Frances." After the nice greeting, I asked her name. She replied Victoria. She is one of several well trained tellers at this location. Victoria is efficient and a pleasure to interact with. She has great interpersonal skills. I have noticed that she trains other tellers, and I understand why. Michele is the manager of this location. She has handled banking transactions for us on several occasions ranging from Security Boxes, power of attorney changes to notarizing documents. Her pleasant disposition complements her professional manner. Her expertise and experience are appreciated greatly. She focuses on customer satisfaction and works diligently to secure it.

I have a check altered and cashed…read more The Niskayuna branch handled the issue promptly and they were able to replace the money that was taken. Could not have been more pleased by there quick and professional service. A. Stevens

I have been doing my banking here for almost 12 years now and I have never looked back. Carole, the…read morebank manager, will bend over backwards to take care of all your banking needs. I have had car loans, personal loans, business loans, savings accounts, and checking accounts at Mohawk Progressive. They have great rates and no fee checking accounts as well as online banking. MPFCU is a small credit union where the member really does come first. They may not have all the latest techno services of the larger banks but they got it where it counts- and that's customer service. I remember a couple years ago my iTunes account was hacked and the thief started making several hundred dollar purchases over and over again to his fake account on iTunes that ended up totaling over $3000 dollars. Carole called me and alerted me to the activity and put a stop payment on my account before calling me. She knows me well enough to know I didn't make those purchases. That isn't the only time MPFCU has saved my skin. They have also called me to alert me a payment was clearing when I had insufficient funds in my account (Hey it happens to the beat of us) just so I could add money in time to avoid any fees or penalties. Carole and her member service reps will do the same for you. I will continue banking there for as long as I am around and you should too!

This is the best banking institution I have ever dealt with. I use this credit union for business…read moreas well as my personal banking. Carol and her team are always there for you. I have recommended them to dozens of my customers and will continue to do so.