One of the most unprofessional agencies I've ever dealt with. Terrible response time to emails or…read morephone calls, short business hours and no after hours numbers. They also committed fraud by by telling me I had a coverage when in fact It wasn't covered by the insurance company they wrote the policy through. My advice is to seek out a full service company that actually takes care of the insured rather than just takes your premium. (Note: with the advent of the internet and sites like "Yelp" it's probably best to keep your mouth shut instead of insulting a former client.....)

I tried getting a quote for a home purchase. I called Caryn Nowacki and provided information via…read moreemail. Eight days later, I called back and asked if the quote was ready. She said no, but that they would work on it right away. I never heard back from her and moved on to a better agency. Fifteen days after my original phone call to them, she emailed me to ask a question about the house and I told her that we had already selected another provider. I honestly don't know how they would get any business. Buying a house is a stressful, and of all the things that can cause delay, setting up a basic homeowner's policy should NOT be one of them. I shudder to think of what the response would be like if I was actually submitting a claim!

These folks are the best. Remarkably responsive, no BS. They just find the best rate for you.read more

Joanne goes above and beyond in providing top notch service. I can contact her at anytime and…read morereceive a quick response. I always know I can count on a prompt and helpful answer.

They charge to switch a policy to a different car and others do not, they charge an alleged…read moreconvenience fee on credit card use. Wont let you pay off a police without charges that don't apply. When a person calls for help you get a smart mouth person telling you they dont make policy, like Ms. Kennettt@accurateautoins.com. charge you more then others charge. I am a older person with no issues and insurance Kemper says police is going down and should be 156 for 2 cars but Accurate charges 3 times the amount and price gouging, stated they are not paid enough. Other company says 260 for 6 months and Accurate charged 388 for 2 cats for basic insurance.

I cancelled my auto policy that I paid in full and they owe me 7 mon of my money back. I cancelled…read moreOct 26th a d as of Dec 18, 2018 I still have not received my money back i was told today sometimes in Jan that is ridiculous they cancell you instantly dont pay for damages and cant give you your own money back please rethink and research before siging up with them. Brandy M Williams

John has been our agent for over 20 years. His rates are outstanding, and his service is top notch.read more

I have never had anyone take the time to explain auto insurance to me like Nancy Garcia did on…read more2/18/19. Her clarity on things was such a relief and her patience meant a lot. Keep up the awesome work! I appreciate what she did. Nancy is a great asset to John's agency. Thank you so very much! JT

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.

Absolutely the BEST insurance agent, and agency, I have ever done business with! I have been a…read moreclient of Nick's for better than twenty years. He is friendly, approachable and professional. Unlike many in the insurance business, Nick treats you like he appreciates your business, not as a policy number. Every year, Nick reaches out to touch base with me just to see if things have changed or if I need to review any of my policies. As my kids have gotten older and kept their driving records clean (no jinx) I have received calls from Nick's office alerting me tot he point that my premiums have gone DOWN!! When is the last time you have heard that? As a company, American Family has stood by me and my family SEVERAL times. They are honest and reliable, competitive on price, and reachable. I wouldn't hesitate to recommend American Family and especially the Nick Diorio Agency to anyone. they are a pleasure to do business with!

I just switched over to the Nick Diorio Agency and am so happy I did. The customer service and…read morepersonal attention I have received from both Nick and Dana are second to none. Just like the company name, I feel treated like family. I would definitely recommend this agency if you're looking for a new agent.

You don't know how good your insurance is until you need to use it and this summer we found out!…read moreDeb A. Put us in the right coverage for sure and we are grateful for her expertise. Thank you Fazio Insurance! It is also a plus to have an agent to guide you through a stressful time!

From the owner: Cash value life insurance, Life Insurance, Term Life Insurance, Annuities, Umbrella Insurance, Auto…read more& Home Insurance Products: Auto Insurance, Boat Insurance, Home Insurance, Home Owners Insurance, Insurance Bundles, Life Insurance, Renters Insurance, Umbrella Liability, Universal Insurance, Term Life Insurance, Workman's Compensation Services: One-on-One Consultation, Commercial Coverage, Personal Coverage, Life Coverage, Notary Public

Stay far away from this place!!! Elvia who claims she is the owner practices fraudulent activity…read moreand is extremely unprofessional and disrespectful. I was a customer of theirs for several years! Always paid on time without any issues!!! At some point last year they switched the provider of who insured me. Didn't receive anything in the mail or any updated policy information but working two jobs and moving I continued to pay. I finally found the time to shop around and find a policy $80 cheaper and called for several days attempting to speak to Elvia to cancel. She was never available and I working at a call center missed her one return call attempt. Finally sent an email request with the policy number to cancel as she requested in the voicemail because apparently notifying them by voicemail and with her receptionist wasn't sufficient. Even after I emailed she didn't cancel my policy instead called me and was so rude and spoke to me like a child inquiring on the date I started my coverage with any other company. Provided her the information only to wake up this morning and see a $170.59 charge to my account. When I called her she was unforgiving and acted as whatever saying they would credit me when she wasn't authorized to charge my account in the first place! I have filed a fraud complaint with my bank and am filing reports with BBB and calling the FBI and Inspector generals office.

I'd like to take this opportunity to recognize Elvia from Get insured Romeoville location. Being…read morenew to the state and not knowing what insurance company to use or which agency or agent to trust creates a lot of anxiety because you definitely want to get your money's worth but you also want the right coverage. Elvia has made this process extremely easy she worked tirelessly to find me the right coverage at the right price and continues to do so as I add vehicles and drivers to my policy as long as I live in this area she will continue to received my business and recommendations as I feel she is one of the best agents in the area.