Mildred, Deanna, Dorothy, Laurie and Michelle are always so helpful and always get back to me with…read moreanswers to my questions. Great responsive team.

Laurie is really nice & professional to work with for my auto insurance needs. She answered the…read morequestions I had & gave me a great quote. I'm really glad to be with State Farm again!

Holly and the team were amazing to work with. She was able to provide me a quote and send over…read moreeverything we needed super quick! She made the whole process so easy and efficient and she was such a pleasure to work with.

From the owner: Our State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. We strive to be good neighbors and insure what matters most. License #: IL-5068505

John has been our agent for over 20 years. His rates are outstanding, and his service is top notch.read more

I have never had anyone take the time to explain auto insurance to me like Nancy Garcia did on…read more2/18/19. Her clarity on things was such a relief and her patience meant a lot. Keep up the awesome work! I appreciate what she did. Nancy is a great asset to John's agency. Thank you so very much! JT

Have been with Donald and Patty since we mover to Channahon in 2020 starting with homeowners…read moreinsurance then switched our cars over too. Couldn't have better agents. Helped navigate teen drivers and keeping rates reasonable, Patty is always accessible and friendly. Good people. There are solid reasons to have local agents and the Klanks are it

save your money and go elsewhere unless you enjoy over paying and getting stabbed in the back after…read more20 years. Time to retire Don. Used to be great, over the last year your business is a joke.

One of the most unprofessional agencies I've ever dealt with. Terrible response time to emails or…read morephone calls, short business hours and no after hours numbers. They also committed fraud by by telling me I had a coverage when in fact It wasn't covered by the insurance company they wrote the policy through. My advice is to seek out a full service company that actually takes care of the insured rather than just takes your premium. (Note: with the advent of the internet and sites like "Yelp" it's probably best to keep your mouth shut instead of insulting a former client.....)

I tried getting a quote for a home purchase. I called Caryn Nowacki and provided information via…read moreemail. Eight days later, I called back and asked if the quote was ready. She said no, but that they would work on it right away. I never heard back from her and moved on to a better agency. Fifteen days after my original phone call to them, she emailed me to ask a question about the house and I told her that we had already selected another provider. I honestly don't know how they would get any business. Buying a house is a stressful, and of all the things that can cause delay, setting up a basic homeowner's policy should NOT be one of them. I shudder to think of what the response would be like if I was actually submitting a claim!

Stay far away from this place!!! Elvia who claims she is the owner practices fraudulent activity…read moreand is extremely unprofessional and disrespectful. I was a customer of theirs for several years! Always paid on time without any issues!!! At some point last year they switched the provider of who insured me. Didn't receive anything in the mail or any updated policy information but working two jobs and moving I continued to pay. I finally found the time to shop around and find a policy $80 cheaper and called for several days attempting to speak to Elvia to cancel. She was never available and I working at a call center missed her one return call attempt. Finally sent an email request with the policy number to cancel as she requested in the voicemail because apparently notifying them by voicemail and with her receptionist wasn't sufficient. Even after I emailed she didn't cancel my policy instead called me and was so rude and spoke to me like a child inquiring on the date I started my coverage with any other company. Provided her the information only to wake up this morning and see a $170.59 charge to my account. When I called her she was unforgiving and acted as whatever saying they would credit me when she wasn't authorized to charge my account in the first place! I have filed a fraud complaint with my bank and am filing reports with BBB and calling the FBI and Inspector generals office.

I'd like to take this opportunity to recognize Elvia from Get insured Romeoville location. Being…read morenew to the state and not knowing what insurance company to use or which agency or agent to trust creates a lot of anxiety because you definitely want to get your money's worth but you also want the right coverage. Elvia has made this process extremely easy she worked tirelessly to find me the right coverage at the right price and continues to do so as I add vehicles and drivers to my policy as long as I live in this area she will continue to received my business and recommendations as I feel she is one of the best agents in the area.

i became a Country Financial customer this past year and was hesitant to leave State Farm Insurance…read morebecause I had been a customer of theirs for 34 years. Gary Mollenhouse is my agent and I contacted him because I had a car accident. He was very calming, professional and took care of everything for me. The follow up from the company and its associates were amazing. I wish I would have joined Gary and Country Financial a long time ago. Do the same, you won't regret it! Kathleen Gartelmann

From the owner: Are you looking for the best rates on auto, home, business, life, and health insurance? If so, call…read moreOlin Insurance Agency today and let us shop the best rates for you! With 10 A-rated insurance companies to choose from, we will find the best policy for you. Serving Joliet and the surrounding areas, with 100 years of experience.

We recently purchased a home and were in the market to bundle our existing insurances. We did our…read morehomework and found Farmers to be very competitively priced. What ultimatley made us make the switch was the unparalleled customer service we received from Chris Confer. We feel he truly went and beyond for us, was very patient with our many questions and we never felt pressured. We are highly satisfied and have referred a number of family and friends to Chris. Excellent service, highly recommended.

I've had a great experiencing working with the Confer group. They made it incredibly easy to switch…read moreinsurance plans and were great at explaining everything in terms I understood. I never felt pressured to agree to any additional coverages and ended up saving money even with more coverage overall.