Great customer service and Mark explains everything. I highly recommend you give them a call for…read moreall your insurance needs.

Not Happy!! Worked with Mark, I asked him to cancel my policy when I called him and he said that it…read morewould be done,, but he didn't do it till the end of the month so a payment was taken from my account,, then they didn't refund me the whole amount. He also said that it was not going to be deducted and it was!!! I would never work with them again,,, especially Mark!!! if I could I would give them 0 stars

I have insurance through northwest. I stopped in to get a copy of my insurance card because I went…read morethrough a police checkpoint, and I didn't have proof of insurance. The agent printed my cards and I was on my way. He made me look really stupid in court because he printed insurance cards from 2012, and I was in court October 2013. I had to reschedule and do court all over again. Not a huge deal, but the lame agent didn't even apologize for his blunder.

Vince is a liar. That is the agent who works here. I went in December 23 2016. The door was locked…read moreat 4 pm. The hours showed they close at 6pm. As I was getting back in my car, Vince was coming out of the side of the office with some shopping bags. He placed them in his car, went back in the office. I waited a couple minutes thinking he would unlock the door. Well, I went back to the door to find it still locked. He just stared at me sipping a soda. When I complained to their management , he made up some story about how I was parked in a barber shop lot. This man is a liar and I will never do business with such dishonest people. Can you imagine such liars dealing with your insurance claim!?! Never!

Stringham Insurance has always provided myself and my family with stellar service. Every…read moreinteraction is worth noting, but I most recently wanted to make an online payment for my premium and I could not figure out how. I reached out to Stringham insurance for assistance and I was sent my invoice with all the information I needed. This included hand written, step by step instructions on the scanned document on how to get this done and make my payment online. This was unexpected, but completely in line with the kind of service that we have always gotten from Stringham Insurance. They will go above and beyond to make sure you are taken care of. And this is why they are my insurance company and the insurance company my family can trust to take care of us.

I had had my insurance with the same agent for years, never having a claim…read more When I finally did, it was a nightmare, and my premiums rose dramatically. I contacted Stringham Insurance and experienced a level of professionalism I did not have before. Richard Stringham took the time to review my old policies, evaluate them, point out some gaping deficiencies, and give me better coverage at a much lower premium. The Stringham agency provides excellent services that meets and exceeds my expectations. I had 2 major claims, and in both cases, they were handled professionally and timely. I have recommended Stringham Insurance confidently to my family and friends, and they have all been completely satisfied. You can not put a price tag on service and the confidence you get when you are protected by a Professional!

I received a text that my renters insurance was overdue. As I hadn't received the premium notice, I…read morecalled Kelli at Bryan Kovach's office and spoke with Kelli. As always, Kelli quickly found my account, was able to get my information and payment, all in 10 minutes or less. Absolutely fabulous treatment and service!!!

We've been insured with Bryan Kovach for several years. Bryan has always answered my many…read morequestions with patience and expertise. I recently had the pleasure of speaking with Samantha Rosario about switching another policy of ours. She offered to look into special coverage for our insurance needs and was friendly and efficient.

Valerie is the best. She's super knowledgeable and helpful! I know she's looking out for my best…read moreinterest. I highly recommend her.

I absolutely LOVE this company. Rochelle is very knowledgeable, and helped me get the best and…read morelowest price on my insurance. I would rate them 10 stars if possible !!!

I was in the market for looking for new insurance, stumbled upon Clennon agency. And not…read moredisappointed. Diane worked hard and within 24 hours. I had insurance with a reputable company and a great price. Thanks, Clennon Insurance . Lisa

If you are tired of the insurance companies ripping you off please look into this wonderful,…read morehelpful and absolutely the best insurance place I have ever worked with! They go above and beyond to help you no matter what the issue! The staff is so professional and super fun! Ashley Shepherd was the amazing girl I worked with but they are all great!

Matt is a solid individual- responsive, dependable and he listens. He's patient, a true steady…read morehand. I refer him to my first time home buyers, I trust him.

I tend to compare insurance rates every year. Grant insurance group and specifically Matt is the…read morefirst honest insurance agent I have come across. Many other insurance agents just try to beat my rate by dropping coverages. Matt was very honest and up front in my conversations with him, he explained the coverages I had and told me that my coverages and rates were better where they were. Then when I saw a rate increase from my previous company Matt was able to get me better coverage for less money with one of the companies he partners with. I highly recommend reaching out to Matt!

I purchased my personal trainer liability insurance from this agency. They are so helpful. I teach…read morea Tai Chi class at a local facility, but have to deal with a corporate office who doesn't actually know me. Agent Alicia Giglione and asst Amy helped me get the coverage I needed so that I am in compliance with the corporate regulations. And they contacted the corporate office for me to make sure everything is squared away. I get a good rate, great coverage and personal service. I highly recommend The Country Financial office run by Alicia and Amy and located at 200 W Galena Ave in Aurora, IL. My experience with this insurance agency is actually enjoyable, and you don't hear that everyday!