Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

I have been with Catherine Ho's office for more than a decade. She has assisted me with so many…read moresituations. Just recently had a fender bender as both parties backed into each other (oops) and she answered and explained everything to me as I am clueless when it comes to insurance claims and such. She is just a a pleasure to work with and I highly recommend her and her staff Hands down amazing! Thank

It's been over 10 years since the last time I gave a 5-star review for Catherine, and she's due for…read moreanother one! She's still friendly, responsive and goes above and beyond what is asked of her! Get in contact with her and you will not regret it, I promise!

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!

Ryan was super helpful and knowledgeable. They made the whole process super easy! I would…read moredefinitely recommend reaching out if you're in need for insurance or have any questions about insurance stuff.

Update to this business: they ended up sending the bill to a debt collector, which I'm actually…read morethankful for, because that's a violation of my debt rights and now I get to pursue action under UCC code. Thanks for the free money.

Suzanne Brill didn't stop working on our insurance needs until she found the right insurance…read morecompanies to fulfill our needs. She spent countless hours finding car insurance,homeowners insurance,umbrella policy insurance and earthquake insurance. We saved a total of $1300.00 by putting our insurance needs in her hands. Thank you Suzanne for all the help you gave us. Arlene and Bob, Foster City,Ca.94404

I have used Mark several times for insurance on commercial buildings. Mark is thorough,…read moreknowledgeable and gets the job done. I will continue to use Mark for his great services moving forward.

Very glad we were referred to Mark, and that he was able to help us find an insurance policy! We're…read moreone of those many people who never had any claims on our insurance policy, but were dropped because our company was exiting California. After looking for coverage on our own with little success, we were referred to Mark, and he was able to help us insure our property with no gap in coverage!

No matter what my needs are, Nony and her staff are always there. They step in to help with any…read moreclaim I might have and help to resolve any issue I run into within the company. They get to know their customers on a personal basis and treat them like family.

I have been a client for more than 2 decades. Nony, Carol, Laura, and the rest of the team are…read moresimply amazing. They are very knowledgeable, helpful, reliable, and responsive. They are professional and friendly, and every interaction with them is a pleasant experience. I would highly recommend Nony and her team for all insurance needs.

I've worked with Ana and Aries from their initial launching and I've witnessed their evolution. As…read morea #Realtor, our home owner clients expect great service and reliable folks, not to mention exceptional customer service and, most importantly, the right insurance protection money can buy. That, in a nutshell is what Aries Insurance delivers... and all done with a smile! Great work! #TheBrokerWithAHeart @San Francisco CA

I highly recommend Ana and her team at Aries Insurance. My company was needed Worker's Compensation…read moreinsurance and liability insurance. She was able to accomplish all that for us really fast. I am super happy with her service. I recommended.

The staff were very helpful, friendly, and professional throughout the entire process. They…read moreanswered all of my questions clearly, kept me informed, and made sure everything was handled efficiently. My case was processed smoothly from beginning to end, and I truly appreciate their excellent customer service and support.

Today, I had the pleasure of speaking with Marnie. This was in regards to additional options over…read moretheir offered policies, as well as information regarding the current policy I have with them. In our call, she was thorough, clear, detailed, direct, and patient in answering all of my questions. By the end of the call, I felt guided, and reminded of the importance of customer service. As a long-time State Farm client, I appreciate the amount of professionalism I have experienced over the years - and a big part of that is my experience with the team at this branch.