Tony is the best. He's always happy and willing to make himself available for a call to go over all you would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices. read more

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a quote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere! read more

We are first time home buyers, and home insurance in California can be complicated. I'm so glad I got in touch with Tony at Catalli Insurance, who was able to recommend a great insurance at a good price. Tony is very knowledgable, very thorough in his work and extremely quick to respond. He represents the ideal type of local family business that we should all be supporting! I cannot recommend Tony enough. read more

Although I didn't end up purchasing a policy from Catalli, I still received excellent service while getting a quote. They were prompt and honest, and even advised me that it was better to stay with my current policy. I really appreciate their professionalism and integrity in putting a potential customer's best interest first. I would definitely recommend them and will reach out again if I need a new policy in the future. read more

Tony was amazing. Prompt response. Honest. Spends time with you on the phone to make sure you are all set up. Never felt rushed. Would definitely recommend others to go with him. read more

Tony and his team have been very helpful in finding better insurance options when my previous provider raised the premiums considerably even though I had never filed a claim. He and his team were always responsive and following through when I needed to make changes as well. Highly recommended! read more

After Lemonade discontinued our home insurance, I wanted to find a decent replacement without pulling my hair out or spending too much time on the project. So I decided to use an insurance broker. I picked Catalli due to the positive reviews, and was quite happy with the process. First, they confirmed they could find a carrier for my SF duplex with a flat roof. Then, Tony went back and forth over email with me probably a dozen times answering my questions and guiding me through the process of securing home insurance, finding discounts, adjusting coverages. We even added umbrella liability insurance since we have assets we want to protect in case of a liability claim against my family. In the end, I have better coverage now than my previous policy. AND for a lower rate. Nice. I don't know the nuances if home insurance, so having an experienced hand saved a lot of time. read more

After dealing with an uncommunicative agent at another insurance company as well as a big jump in auto insurance cost I decided to reach out to Catalli Insurance Brokers. They were all very accommodating. I worked with Tony specifically to get a quote for auto, home, umbrella, and earthquake insurance. All the prices were reasonable and he went through the coverage of each policy with me in detail. It was the most thorough explanation about coverage and options anyone has ever gone through with me before. I felt confident to switch all of our policies over and it's so nice knowing that if I have questions or want to make changes I can go through them. I cannot recommend them enough. read more

Tony is amazing - prompt, detailed and unbiased. He's definitely the first guy you should call for any insurance needs.

I contacted Tony's office after my current auto insurance company raised my rates for an upcoming renewal. Tony went above and beyond to help me and my family get auto insurance at a reasonable rate. He also got me a home owners policy and explained in detail what I needed to follow up on. I appreciate Tony's attention to detail and outstanding customer service. read more

Tony was extremely responsive, asked detailed questions and provided detailed explanations. I was looking for condo insurance in SF (30 year client of current company, 0 claims and our renewal rate was insulting! While he couldn't find a solution , he gave me 3 other options to try through direct sellers. That's the kind of service that just helps move things forward. Thank you ! read more

Reached out to Tony for a quote for auto and home owner's insurance via email. Tony responded immediately and within a few hours put together a detailed quote for both policies. He explained all the details clearly over email and made sure we had sufficient coverage. We ended up getting better coverage than our previous policy and for a better price through Tony's help. We were happy to purchase home, auto and umbrella coverage through Tony, and the entire process was very smooth and I am glad we found Tony and his company. They are truly A+. read more

Over the past two months, Tony has been helping me purchase homeowner's insurance. My personal situation is very challenging, and because of that everyone else I have spoken with has been unhelpful. Tony, on the other hand, has been amazing. He has guided me through my options (all of which I was unaware of despite having been a homeowner for 10 years). And because of his help, I am no longer freaking out constantly :). I will definitely be in touch for any future needs! read more

Tony should be the first person you call. While I did not end up becoming a client of Tony's, he absolutely hooked me up! He didn't have any policies that were willing to cover my super old multi-unit, but he followed up shortly after with a recommendation for another brokerage who are going to save me over $1k/yr compared to the best quote I could get from Farmer's. I'm full of gratitude!! read more

I contacted Catalli Insurance Brokers to get a quote and they were very helpful. Even though the best option was for me to stay with my current insurance company, Tony took the time to explain the reasons why. I appreciated the courtesy he showed. He is very knowledgeable and provides good customer service. read more

Working with the team at Catalli has been nothing short of phenomenal! I've been with Catalli for years, and the entire team is very knowledgeable, is always quick to respond, and is always doing right by the customer. They've helped me explore many different policies over the years, and always give fantastic guidance on what will work best for my needs and budget. read more

My home in Hillsborough is at the top of a canyon and in a zone of increased risk of forest fires. When my previous insurer declined to renew my policy, I turned to the Catalli Insurance Agency for help. Tony Catalli worked on my problem of finding another insurer, and did a fabulous job of exploring the options. He spent a great deal of extra time and effort helping me find the perfect insurance policies. THANK YOU TONY!! read more

Call Tony at Catalli Insurance Brokers before your next insurance renewal from your current insurance company. Tony saved us a lot of money from our previous insurance company. Tony and his staff are easy to work with and very helpful. Do yourself a favor and get a quote from Tony at Catallini Insurance Brokers so that he can get you the best insurance for the best price. read more

When my previous broker dropped the ball and left me with no options, Tony was able to quickly quote my home insurance and align me with a new company. Thank you for excellent customer service and resolving my insurance coverage needs. read more

Although we ended up staying with our current insurance services for loyalty purposes, we had had the pleasure of dealing with Tony during quoting. Prices offered were great, and response time was excellent. Given a different situation, would definitely sign up through this insurance service. read more

We found Tony Catalli on Yelp and we highly recommend Tony as our insurance broker. He was very thorough and patience in answering tons of questions from us, and finding us the best insurance coverage. read more

Always finds me the best priced insurance. Thanks guys!! read more

Catalli Insurance Brokers - Got me insured to drive this, even with my crappy driving record. - Insurance Near Me - San Mateo, California

Tony is great, everyone else? GROSS I wish Tony was responsible for everything but unfortunately his employees Joe and Shari are rude, incompetent, talk down to their customers, and just have an incredibly unhelpful attitude. I was hoping to have found my local insurancebroker for all of my vehicles after speaking with Tony, but he still has YEARS of training left to do with these two clowns, if it were me, I'd probably just fire them and start over. Back to AAA! read more

I had trouble obtaining homeowner's insurance because my house has old knob-and-tube electrical wiring. I called Tony for help. He was courteous and easy-to-talk to. He called around and could not find a carrier for me, but then referred me to his friend who was able to find a carrier for me. Most insurance brokers I spoke with just said they cannot find a carrier...the end, but Tony went the extra step to still help me. Who knew one can rave about an insurance broker?! read more

Incredibly excellent service! Super efficient and overwhelmingly knowledgeable! We feel lucky to be working with Tony!

Tony was incredible and made switching my car insurance from across the world seamless. He is extremely responsive, professional and ensured I got the best quote for my new policy. Will definitely use Tony for any future insurance needs and will recommend to all my family and friends! read more

Tony was very helpful in helping me get motorcycle insurance. He's real easy to work with and was able to find the best rates for my ride! Definitely recommend going to Catalli Insurance Brokers for your insurance needs! read more

Tony is professional, smart, quick and knows his stuff! I strongly recommend his for any insurance needs. Thank you Tony for doing a great quote for me. I appreciate your quick replies and fast quote generation. read more

Quickly git a good quote. The agent was extremely welcoming and provided helpful explanations and tips.

I just recently went through Catalli for Auto and Renters Insurance and was very satisfied with my experience. Tony was extremely friendly and took the time to explain the advantages and disadvantages of different plans. I did not feel like he was trying to push anything specifically on me, but rather wanted to help me find the best plan for my needs. I would recommend Catalli to anyone. read more

Tony was very helpful in setting up our Auto insurance. Took the time to learn about our situation and get the best price/discounts across plans. Helped us think through bundling and saved us money by adding our Renters. read more

About a year and a half ago, we finally decided to do something about our super overpriced car insurance. I called multiple brokers and found Tony's quote not only the best, but also found working with him super nice. He is knowledgeable, very responsive and just really fun to work with. (I subsequently asked for quotes for family members and other services and experience was great every time) read more

This team is excellent. Very knowledgeable about all things insurance. Gave great advice, educated me on things that I did not know and spent a lot of time answering my questions. They were able to compare my existing policy with others, add coverage and ended up saving me a few bucks from my existing, outdated policy. Highly recommend them. read more

Quite efficient! Our latest policy update was not straight-forward, but Tony made it as smooth as it could be, thanks to his usual efficiency. Thank you again. read more

We had what we thought was some weird, complicated arrangement with our auto insurance we needed to deal with. The insurance company told us we needed to find a broker to sort it out. So, we decided to take a visit to Catalli. Despite us not being customers, and the insurance company being wrong, Paul Catalli took the time answer all of our questions and help me cancel my other insurance (which was under another broker in another town). We were seriously impressed, and when we get our act together for the household insurance process, we'll definitely be back. read more

Catalli Insurance, hands down 5 stars in customer service. I previously had State Farm Car Insurance that had poor customer service and long wait times on the phone. I spoke to Tony from Catalli insurance and within a few minutes he was able to provide a better quote that by far beat State Farm. Catalli Insurance will always try to beat your current rate you have. read more

I guess customer service still does exist! I decided to do some price compariing online one day and did a quote with progressive insurance. Within two hours I received a phone call from one of the brokers at Catalli Insurance, Tony. I was very impressed by his knowledge and the fact that he actually listened to my main concerns/questions. He beat my rate by about $25 less per month (doesn't seem like much but it adds up!). I had a great experience talking to Tony and it's nice to have someone to call anytime I have other questions. For someone that knows NOTHING about car insurance, I really appreciated his help. Give Catalli Insurance a call and I promise you will not be disappointed. Thanks Tony! read more

This review is for Tony who helped me get a very good insurance rate 15 minutes ago! - Great communication skills: elaborated every finite detail. - Very Transparent. - Response time was immaculate . Good job Tony ! Am gonna recommend you and gonna get you more referrals. read more

As a first time home owner I felt like I was in good hands with Tony for home insurance. He went in detail about what's important to have covered and made sure I received the best deal I even combined my car and now I'm paying less car insurance than before. Good savings over here at Catalli Insurance. Now what are you waiting for? read more

I have been using Catelli insurance since 1996. Great family owned business. They go out of their way to help you out and make sure everything that you own is covered and protected at the best prices. They insured my boat, cars, homes, everything! Never had a problem, and if I did they can handle my phone calls. read more