Absolutely horrible, I have left numerous messages and they have yet to return my call. They failed…read moreto call in a prescription as they stated they would, the facility is nasty, furniture and equipment is sub-par or damaged, some even looks like it came out of a landfill.

OMG!!!!!!! The WORST experience EVER. Dr. Munoz is a freaking joke as well as the Lumberton…read more location manager, Benj Nealey. First of all I waited 3 1/2 to 4 hours just to see the Dr Munoz. She gave me medication that did not work for my condition. I called many times and asked for her to return my call but, instead I got nothing. So therefore I was in pain for many weeks. I was told by her medical assistance that dr Munoz said to take over the counter medication that I I informed dr Munoz that it didn't work for me. I left 3-4 personal messages with her Medical Assistant to inform dr Muniz on my lack of progress and I receive no call back. When I asked to speak with the manager, I was told also that she was going to return my call, and I got nothing. I can go on and on about Lack of professionalism that I've encountered with this practice But, instead I decided to spend more energy on looking for another doctor that will take my condition seriously. So, I voluntarily discontinue myself from this group. I should've read the reviews Before making an appointment with this so call "doctor" So my bad ‍‍. Lesson learned. The only reason why I gave them one star was because that was the only way I was able to write a review. Otherwise they deserve no stars.

I have been with the Rpk center more than 6 years but the doctor I had been seeing all this time…read morewas not friendly anymore, I truly felt uncomfortable. I finally was able to pay what I owed, bcz of a problem with my insurance. I explained everything, but the person in charge of the finance department talked junk to me after I made the last payment and she told me to find another clinic, I was shocked and I still don't know why she just told me in an ugly voice, so she faxed my primary care doctor and said I was let go because I didn't come to my appointment, yet it's there policy to not give you an appointment until you have paid the balance

I have been having a lot of problems trying to figure out the root of my pain. This process has…read moretaken me over a year to figure out and get with pain management. Very unprofessional here and not a good experience. Lets start with the front desk ladies laughed at how my name is spelled compared to how it is pronounced. I had appointment at 2:15pm today and did not get seen or was given any updates about the wait time as I waited in a room until 3:50pm. I waited for a hour with no updates or anything. I could hear through the walls the employee work drama and who doesnt like who and who cant do their jobs right along with complaining about patients. The Dr finally came to my room and I was explaining my problems and how its very frustrating that no one seems to know what going on with me. She just stared at me as if I were a inconvenience having nothing to say. I started to cry because of how overwhelmed I was with waiting for a hour with no updates and the front desk people laughing at me. She asked why I felt the need to cry. That was very very frustrating. This is a horrible place to come to.

Latasha Patterson the MA is very unprofessional has an extreme attitude and is not friendly or…read moreconcerned with the patients concerns.

I love my doctor here(Elena) she's wonderful and if very concerned about me. Great listener. My…read moreonly complaint is that since I've had a couple strokes, my memory isn't the best. So sometimes I do rely on a confirmation call. They do not always call.

If you get referred to this clinic, think twice…read more The doctor took me off my regular seizure medication due to weight loss and switched me to a different medication in the same class. Within days, I had a seizure. What followed was over a week of constant calls just trying to reach someone--calls that mostly went unanswered. When I finally got a response, I was told to go back on my original medication, but I had no refills available. After explaining that, I was told they would inform the doctor and that I should go to the ER if my symptoms worsened. There was no follow-up. No urgency. Nothing. I was referred here for specialized care for seizures and migraines, but my experience showed a serious lack of communication, coordination, and patient support. When you're dealing with conditions like this, that level of care isn't just disappointing--it's unsafe. I cannot recommend this clinic.

I have a great relief from my back pain and my provider (M.W.) d.oes her best to make my pain…read moreless. Thank You

These people need to remember that we aren't just patients, we are paying customers. Their staff's…read moretreatment of patients is just plain despicable. I had the same experience as the other reviewers here - show up no less than 30 minutes early and you will still have to wait....and wait.....and wait...and wait. Once I waited 90 minutes AFTER my stated appointment time before I was seen. No apology or even MENTION of making me wait. The staff is rude and treats us like it's a privilege to pay them, not the other way around.

I am a veteran also. This place has went downhill! The staff at the Fayetteville office has for the…read moremost part always been rude. You can be standing at the front window and they will close it. In the meantime you get to hear them carrying on with their personal conversation about the day before or what they are going to do after work. The providers are even worse. Very rude and they just nod their heads up and down not particularly listening to anything you have to say. I also heard them talking about bringing up injections more or to all patients because they received nice kickbacks/bonuses from them. So they don't really care if you get upset or not. You're just a number with dollar signs behind it. If you don't like the service someone else is behind you to fill your spot. The woman that I saw (Crystal Rios) told me that a medication that is prescribed for my PTSD problems was a conflict. When I asked why and stated it was never a problem before and I have been going to this place for years. She just blew me off and said "just because it is". When I asked about what I should do about it she just responded with "I'm not a psychiatrist. You can have a pain problem or a mental problem NOT BOTH. You need to choose which one bothers you the most". So if you can avoid this place I would. If you can't and referd their by Tricare avoid the previously stated employee!