If we could give a 0 rating we would. My family has been in real estate for over 30 years and this Association is by far the most incompetent company we have ever been associated with. I would strongly advise not to do business with this company. They are very quick to fine their residents and what makes it worse they lie and distort the facts. We have caught them in numerous lies. Good luck trying to get anyone on the phone. Bailee, Becca and Sandy have done nothing but harass our family since we bought our property over 4 years ago. We had tenants living in our house for the first 2 years and the roof started to leak while our tenants were living there in the first year. We tried to contact them all but they barely responded with emails or call backs. As the roof leak became progressively worse we pleaded with them to expedite the process due to the leak getting extremely worse. They told us it was a 6 week process for the Board to approve this. The roofing company could not believe they were slow walking this process. The roof needed to be replaced immediately as it then turned into an emergency. The roofing company said they never saw anything like this before and told us that they needed to drop off the supplies and get this fixed quickly before we have a roof collapse as our tenants were living with buckets of water. I told the roofing company to proceed immediately to protect our investment. The next day the roofing company dropped off the supplies in our driveway. The following day we got numerous calls and emails from the association that we were going to get fined for starting this replacement without approval from the Board. So we proceeded to call the insurance company and they told us to proceed with fixing the roof immediately. They also told us to contact the association and let them know they would be responsible for any damages that occur from this point on. The next day we got phones calls from Bailee and Becca stating the association has approved the roof replacement. Through out the whole process nobody would return our calls but once they found out the insurance company would hold them liable everything got resolved within 24 hours. They have also fined us for a number of trees that were previously approved. They lie and distort the facts to appease the Board. I'm not sure if they get kick backs on these fines but at this point I wouldn't be surprised. Our team of lawyers will ultimately find out if so. There is a reason why their reviews are so negative and carry a 1.4 rating. I'm in the process of filing a harassment lawsuit against this company for numerous violations of our rights. read more

To any Homeowners, Subdivision, Condominium, Town Home, or Commercial Associations considering Integrity I implore you to proceed with caution. Full disclosure: I wouldn't know who Integrity was if not for the lack of professionalism of one of their property managers, Laura Lazar. I now feel compelled to share my experience so that others will know exactly what they are getting with Integrity. This management company would ultimately be an extension of your association and can shape the way your constituents feel about their neighborhood, HOA, and even their home. There are too many reputable property management organizations out there to risk one of your owners or tenants being treated so carelessly, distastefully, and unprofessionally. read more

Laura Lazar is our property manager. If you want a pretty picture and kumbaya, Laura is not the manager for you. If you want someone who tells it like it is and gets the job done! That's our girl. read more

While Integrity responds there are typically reasons why they are not enforcing the Covenants - such as there are long wait times to have dead trees removed - hard to find a company to remove them. read more

Would be 0 if I could. If you are an association considering hiring this company please think again. Laura Lazar had to change the name of her company form Parkside Management to Integrity because her reviews were so bad she couldn't get any business so she changed the name of her company. Beware, this lady is rude and disrespectful to homeowners and uses her contractors for repairs to get thousands of dollars in kick backs. read more