It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

I've worked with Platinum Property Mgmt since mid-2016 to help manage my condo in Atlanta - as I…read morewas moving back to California. I chose them after carefully reviewing multiple property management companies, and I've found them to be responsive, friendly, and professional. Solid communication was a key reason why I chose them, and I'm very pleased to work with Lisa R., Jennifer L., Antony S., Tiffany M., and Amy R. to help secure tenants, work with vendors, and provide a hassle-free level of service that has allowed me to have piece of mind. I thank each and every one of you, and appreciate the hard work and passion you put into your jobs. Keep up the good work! :)

Extremely disappointed with Platinum Property Management's move-out process.After moving out, they…read morewrongfully withheld a portion of my security deposit ($250 for minor entry wall scuffs), despite their own written Move-Out Guide explicitly stating on page 1 that 'Minor scuffs or scratches on walls from regular movement of furniture' stands as Normal Wear and Tear and should not be charged. Furthermore, they withheld these funds based entirely on a contractor's estimate (Six Star Home Management) rather than providing proof of an actual paid invoice showing the work was completed. I attempted to resolve this in good faith multiple times: I met with a representative (Jennifer) in person for a reassessment on February 4th, sent detailed follow-up emails, and submitted a formal Statement of Dissent via Certified Mail. Despite accepting responsibility for actual items owed (like basic kitchen/bedroom touch-ups), management refused to honor their own lease guidelines and policy handbook. Because they refused to return the wrongfully withheld funds by the deadline I provided, I was forced to take them to Magistrate Court to protect my rights as a tenant. Prospective tenants beware: Take meticulous photos, save every document, and be prepared to fight for your money back. They will ignore their own written rules to keep your deposit.

I am using Avalon to rent a home I own in Acworth.Carlos Vargas was very professional and was…read morealways prompt answering my questions and concerns.He is doing a great job and they should give him a Raise!!!

So far, I have worked with Mark he is everything I needed! He made managing my rental property easy…read moreand stress-free, and his knowledge of the local rental market is clear. This was my first experience with the team and I highly recommend him for anyone needing rental help. I am sure the rest of the team is wonderful too if they are anything like Mark was! Thanks again man!

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Terrible company to work with as a renter. Rented a private home from them. Every year they did a…read morehome inspection I would be complimented that my home looked amazing and looked like a model home. At move out they charge me crazy fees the same dollar amount as my deposit. They charged for a light bulb? Really? I can't wait to have my day in court with these crooks. Edit: 100% was a resident. Typical, deny even knowing the people you screw over. Classy.

We appreciated Arvis dedication and professionalism. Arvis transparency and willingness to help…read moremade a stressful situation into a smooth positive process for my family. There isn't enough words to express the gratitude. Thank you!!! Mrs Arvis Sullivan, continue to be that blessing and wealth of knowledge for others. Thank you

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.