I was a little unsure when my son told me this was where the vehicle was going to be repaired…read more However, when the car came back, I was really impressed--it looked great! A big shout-out to Rick for doing an excellent job. Highly recommend!

Travis is awesome to work with. They did a great job in my son's car it is so pretty now.read more

Eric was my contact person for a back bumper repair in my vehicle. He explained the procedure and…read morewas told it should be ready in a day or two. He called me the next day and picked it up right away. Very professional service and quick turn around. I highly recommend this company to get your vehicle fix and be back on the road. Thanks Eric for all your help!

Excellent attentive customer service. Detailed information regarding your repair. Works very well…read morewith insurance companies and they prioritize your service. Your calls and questions will always be answered in a timely friendly manner.

I will never take my car here ever again. My automobile insurance actually chose this place. My car…read moresat in the shop for 3 days without being worked on because they lost my car key. The staff never even mentioned this to me until my insurance adjuster called me on the 3rd day informing me of the situation. I believe this is why my car was totaled. Instead of pumping the water out of it asap, it just say there with water eroding everything. At first they blamed the losing my key on me. Saying I never gave them or the tow company the key, Which was not true. They told me to contact the tow company, which I did and the tow company took Very good notes thank god! The tow truck driver actually remembered who she gave the key to and even had a name. Clowns! When the name of the front desk person was dropped they immediately ceased communication with me until the next day and magically without any explanation or apology the key was mysteriously found. By then it was to late. Car sat for almost 5 days untouched and declared totaled.

They didn't correct a scratch on the plastic after an accident until I pointed it out. They just…read morepainted over it. But they ended up fixing it by the next day anyway. Make sure to look over your vehicle and damage before accepting it. At the end, they seem to have gotten better based off their past reviews/reputation.

Car Struction was a great experience from start to finish. I was offered 2 other car repairs…read morecompanies and was told Var Struction did good work. Once my insurance company made the call. A received a call from a cheerful and informative young lady. Offered me dates to bring in my car for the adjustor to give an estimate. The appt was much earlier than I expected. I met Ty who was very professional, respectful and experienced. He calmed my fears about the repair. I honestly did not expect but received stellar service. There was totally no wait. My car was completed 3 days earlier then estimated. Car Struction reserved the rental with the car rental company, through my insurance. Easy peasy. They matched my custom color and I'm back on the road...after all this snow is gone. Thank you to the great receptionists who helped out when I called with questions.

10/10 recommend Car Struction for car repairs! amazing group of people that work there.read more

Absolutely terrible. Really just awful, across the board…read more 1. Bad work - paint on my car began peeling just days after the repair 2. Slow work - estimate was 2 weeks. Turns out to be 6 times longer because of something DIFFERENT that THEY broke during the repair. 3. Horrible Customer Service - Made no attempt to apologize or rectify the situation in any way. I would be ashamed to be associated with this business, and I will make sure to continue to spread this message. Hopefully I will be able to save another poor soul from my fate.

HORRIBLE EXPERIENCE. BRING YOUR CAR ELSEWHERE!!!!…read more This shop took two full months to repair minor dents in my lift gate. They then broke the rear windshield glass of my car upon repairing which led to further delays. They had the wrong glass delivered twice before finally getting the correct one and giving me my car back. When I requested that they waive my fee they did not accept and stood by their work! Beware of this shop!

This business has been nothing but terrible experiences long story short they don't care I had to…read moretake my car back there 4 times and it still isn't right. Plus they damaged my intercooler and denied it. Still waiting to hear from them about replacing my parts they damaged. Will upload photos of their "quality" work because there's too much to type and I don't want to take up much of you time.

A bunch of lying thieves..don't go here. You can get your car repaired with the guy on the corner…read more They stole my DIE HARD battery out of my car and replaced it with a cheaper battery. They were only supposed to be fixing the interior of the car. They claimed the car would not start and the battery would not take a jump. The battery was only 7 months old. I drove the car there. They drove the car out the bay. When asked were was the pix of battery they did not have it. Yet they had pixs of everything else in the car, but no battery. They then replaced my battery with a cheaper battery. They did not ask nor tell me they were taking my battery. Everyone know that batteries have replacement value. They also charged my insurance for the cheap battery. Then they had the AUDACITY to play the Black card by sending a Black lady out to discuss with me how they stole my battery. This place sucks, the worst business I have ever dealt with in 50 years. On my way to Police station to file a police report. Had to post one star..they deserve a nothing! F. White

The team at this location gave me great advice on how to go about my totaled vehicle. They are on…read morethe customers side. They will be completely honest with you.

I scheduled an appointment and was in an uber to go get my car to drive to the appointment when…read morethey called to cancel my appointment and said they didn't have any appointments until NEXT WEEK!!! Then why did you schedule me an appointment today???? Now I have to uber back to work. Thanks for totally wasting my time and money!

One word can describe OneSite Recon... Impressive…read more I purchased a Red 2006 Honda s2000 back in 2011 with only 24k miles on the odometer. The car's paint was flawless, however the front bumper was a shade darker than the rest of the car. Upon further inspection I came to the conclusion that it had been repainted at some point. Well 3 years later the bumpers clear coat started to lift, and I decided instead of spending a lot of time and money at a body shop, or the dealership that I would give OnSite Recon a call. The quote they gave me was hundreds less than any other body shops I called and they guarantee the work for as long as you own the vehicle. However the main reason I went with them was the fact that they would have all the work done in less than 4 hours at my house! I must admit, I was slightly skeptical about having my front bumper professionally repainted outdoors. I was also wondering how close they could paint match the rest of my vehicle since it's red, and red is a difficult color to match. Steve was my technician, and after talking with him about how the paint may turn out, and weather or not he would be able to match it 100% I gave him the green light. I'm glad I did. Not only was my car finished in under 4 hours but the bumpers paint looks 100x better than it did when I first purchased the car back in 2011. Not only was he able to match the paint, he also was kind enough to touch up 3+ years of paint chips on the hood and fenders. Very impressive! So if you don't want the hassle of a dealership, or body shop quoting you ungodly amounts of money for small repairs or keeping your car for days or even longer give OnSite Recon a call. If you're worried about quality don't! These guys are professional, pay attention to detail and have excellent customer service. I will definitely be spreading the word to all of my car buddies and co workers. Job well done OnSite Recon!

While visiting VA Beach, I got a body shop estimate for fixing a nasty scratch on my rear bumper…read more Body shops tend to expect insurance to pay for extensive repairs. I found Onsite Recon on the Internet, and though I typically like to see more reviews I decided to give it a try. They responded to my email for an estimate within hours (significantly less than the body shop), and were able to schedule a visit to the home we were staying at the next day. Steve was extremely courteous and professional and had my bumper looking like new in an hour. He went above and beyond in trying get a dent out as well. A few days and a car wash later, the repair is looking great. I highly recommend this service.