I have been going to Virginia for about 4 years now. And I have never had anything but a wonderful…read moreexperience every single time. The facility is a cute house that has been repurposed for her business, as well as yoga and other extra classes that are offered and posted on her website as well as at the house lobby area. It very calm and inviting, a great atmosphere of calmness. Really helps settle your mind before your services start. I have had massages in 2 separate rooms, both are large in comparison to most massage rooms in a "spa" setting, and very calm in atmosphere as well. Lite music to help your mind and body get to that relaxing state. There are many different price point packages you can purchase and many add ons to choose from. I have tried the infrared sauna after my massage and it was wonderful. Virginia is a very thorough masseuse, asking for health information and if you have any trouble spots, if you have had massages before and what techniques you felt were best (hot rocks, deep pressure in certain areas, etc).She makes sure that she knows what you are expecting from the massage - stress / tension relief, pain relief, etc. and that your expectation is met. I have a chronic knot that is behind my scapula and she has worked wonders on getting that to release and relax. And even had a salve she used on it that I was able to purchase and still use at home from time to time when it acts up. There is no rush is getting re-dressed when done and Virginia always has nice words of encouragement and peace to give you when you leave. I always leave here looking forward to my next visit, not just for the massage but to chat with her. Absolutely encourage you to try Healing Hara, she is wonderful!

Virginia has a gift with her hands. I walked in feeling heavy and in pain, and I walked out feeling…read morelight as a feather and pain free! It was such an amazing experience, and the ambiance was amazing. I've already booked another massage Because my experience was amazing. If you are struggling with pain this is definitely the place to go. I also sat in the infrared sauna and felt like an entire new person between that and the massage! This will now definitely be my go to place.

I scheduled a stretch and massage at Massage Envy the day after Christmas but had a family…read moreemergency and needed to reschedule. While I was able to adjust the stretch time, I was still charged 50% for the massage even though I wasn't canceling, just requesting to move it. The stretch itself was amazing and the therapist was kind and professional. But the lack of flexibility and empathy from the front desk left a bad taste. Emergencies happen, and when you're paying top dollar, better customer service should be a given.

I scheduled a 30 min stretch before my 1hr massage and had the same person which was nice. The…read morestaff were very friendly, the place was clean and had a nice vibe. John my massage therapist, talked me through the stretching and helped me with my breathing which was super helpful. He was very knowledgeable and didn't rush through it at all bad made sure the priority was comfort and communication. My massage was very relaxing and I almost wanted him to go harder in some of the problem areas I had but overall it was a very good experience. It was great and I would recommend him. I left him a cash tip afterwards but you can also tip on card.

The massage and customer service were both excellent! My fiancé and I agree we'd come back again :)read more

I've been going to Zen Massage for the past several months. I always get an excellent session…read morewith Rob. I would give him a 10 out of 10.

I've been getting massages fairly regularly for several decades and I try to sample whatever's…read morelocally prevalent when I travel. Manila or Moscow, Sydney or Singapore, Amsterdam or Austin - I've experienced many methods and modalities around the world. By no means does this make me an expert, but I do like to imagine that I've become reasonably discerning about what's good and what's not. I've had horrible and great massages, and my "best" and "worst" have a big range between them. Ironically, I have lived near Bella Healing Therapy for years before finally giving them a call and going in for a session. Do you know how, when a doctor asks you "how bad does it hurt, from 1 to 10," you think about the worst pain you've ever felt in order to quantify your "10"? Your own personal ten has probably been reset a few times (not too many, I hope) as you experience more things. If you've had more than a few massages, you can probably come up with a similar scale - "how good was your massage, from 1 to 10?" - to rate those experiences. After visiting Bella Healing Therapy, my previous 1-to-10 massage scale has been compressed down to about a 1-to-7. My recent session with Sam at Bella Healing Therapy redefined my 10. It was such a great session that I feel like I want to track down the last 20+ years of massage therapists, bring them all to visit Sam, and tell them "see, now THIS is how it's supposed to be." After my first visit I booked a session with Sam for my wife within just a few days (she LOVED it), and a return visit for myself just a few days after that to see if it was really as amazing as I remembered (it was). I'll certainly be going back, and I've started evangelizing Bella Healing Therapy to folks I know who could really benefit from a good massage. The booking process couldn't be simpler - it's all online and quite straightforward. Canceling and rescheduling is just as simple. Parking is scarce - I've parked in the street, at metered spots, for my visits - but for only a few bucks at a meter, that's not really an issue. Don't expect any big signage; you're not going to drive past it and think "oh, look, massage! I should check them out"- you need to know it's there (but if you're reading this review, that's not an issue either). If you have any trouble finding the place, persevere - it's worth it. Sam has been my therapist for both of my visits so far, although I'll soon book with Kat - I must assume that Sam would only hire someone equally amazing. As far as the actual massage, it was unlike anything I've previously experienced. Sam seemed to seamlessly blend multiple modalities, adjusting her technique and her areas of emphasis almost instinctively and demonstrating an apparent keen understanding of the body's structural and muscular system. She reveals, in her touch and her demeanor, what feels like genuine caring for her clients, rather than a disinterested and mechanical muscular manipulation. Truly, "healing" and "therapy" are both well-chosen words for the name of this business, as Sam brings both of these things in abundance. 10/10, highly recommended, will return.

Sam is a genuine and gifted person. Her sessions are rooted in care, love, openness, and no…read morejudgment. I have found her to be easy to talk with, curious and gentle in her approach, and clear with her feedback. I can't recommend her enough.

My favorite spa in the charleston area! I've tried out several day spas over the years and I keep…read morecoming back to SoCa. The space is unassuming in a strip mall but as soon as you walk behind the curtain, it's like you're transported into a different world. They have the whole locker room set up with robes, sandals, hygiene products, personal lockers, and stocked showers, and it's always so clean. The waiting areas are spacious with relaxing music, essential oils, magazines, water, and snacks to accommodate whatever vibe you are looking for. They also offer heated neck wraps, which is a personal fave. I always opt for the muscle meltdown, which is their deep tissue massage. I've had Liz several times and am always impressed. She and all the other therapists are professional and super great at what they do. I will be a longstanding repeat customer!

Great spa and love my experiences there. My only issue I have is the appointments typically don't…read morestart until 10-15 minutes after your scheduled time. They have a lovely waiting area but I'd prefer the service start at the time scheduled.

Super love this place and Brandy is a gem. She is conversational and just a breath of fresh air…read more The new location is so beautiful and has so much more space. She loves to educate while waxing so ask any questions and she is more than willing to answer.

I went in for a 2 hour hot stone massage and it was…read moreSOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO worth it. Brandy also mixed it up a little for me since I knew I didn't want just hot stones, but also some stretching and general massage. When she was finished, I wasn't ready. I just wanted to lay there for forever. I was completely "bliss"ed out for the rest of the day! I went ahead and made my next appointment with her when I checked out since she books up pretty quick.

At the beginning of the year when drs office ask about deductibles I questioned the staff about my…read moremassage visits that were being billed under physical therapy. My question was"how many visits do I have for the year" ? I was told " I'd have to ask my office manager and she would get back with you". Well when I came in for my appointments I was told not to worry about it because if I reach my max I would not have to pay for anything that goes over. It would be something they would write off. So I increased my visits to twice a week. It's almost August, 8 months later and I'm being told today by the front desk clerk/scheduler that I exhausted all my benefits and from this day forward I'd have to pay$90 per visit . I come twice a week I'm not paying $180 a week for massage therapy. So I got upset and of course I raised my voice. The clerk went and told the office manager that I cursed her out. So I called my insurance company and they stated that medical offices are aware of the number of visits you get for Physical therapy. I worked for an insurance so I know they give you the amount that is allowed when you call to verify insurance. The office manager Jo (Tracy) told me that there was no way of knowing this information. So the insurance company told me that all they had to do was request a prior authorization to get more visits. I was happy at that point. I called the office back to talk with Jo, the office manager. I told her what the insurance company said. She said at this point we decided to discharge you because you curse out the person who called you. I informed her that I raised my voice but there was no malicious intent by cursing I don't even remember using curse words. I never cursed towards her. If someone called you and told you that your visits are no longer covered when this is something i clearly tried to get clarification on so I didn't have to come to this point of my benefits being exhausted. It wasn't anything directed to the office staff because she put her up to calling me to give me that disturbing info. So when I ask her if there was a manager over her or the owner. She said there is none. She makes all the decisions and none of the doctors there would talk to me. At this point I'm not sure if they have a chain because there has to be someone that signs off her check. But this really bothers me because I love this place especially with them helping me with my tight muscles. I have even referred folks there. The office staff knows me and I'm not a person that causes a scene. It's sad that I come to get my care and got discharged because of bad communication in the office with the office manager who only works part time I'm not ok with the discharge because I'm someone who really need the services What I don't get is when I ask the office manager if she knew about the prior authorization she said yes. If you knew that why would you call me to let me know my future visits would be $90. You would be calling to tell me you put in for the authorization. That's money they lost but oh well I truly believe it was another reason for the discharge because that was ridiculous Any patient would get upset if you give them false info.

As a triathlete, I have lots of little aches and pains that pop-up. Leslie and the team have been…read morefantastic helping me alleviate my issues with the various therapies offered here.