Agreed...customer service is struggling. I'm surprised as the location is nice & busy. I didn't see…read moreany employees until I was checking out. The isles I went down were not organized & only 1 Self Checkout was working. I did get some good Extra Care Rewards...I'll keep shopping at the store off of Chamblee-Tucker Road.

Absolute idiots. There must have been 7-8 people behind pharmacy. I asked for help finding…read moresomething on an isle I'd already looked on with no luck. They are so lazy and so distracting their customers that all they can do odd point. ie: You do the work looking. I'm busy. I finally just started speaking very loudly about how disgusted I was at how sorry they all were acting. Clueless. Don't care. Ghetto CVS

They work with us to provide exactly what my doctor wants me to have. They give me the best price…read morethat's reasonable.

This place is horrible! The pharmacist admitted that one of his employees lied to me informing me…read morea prescription has been shipped out when it wasn't. They blame the customer when things go wrong and there is a constant breakdown on communication between provider and them. They should have their license revoked. Evidently this happens a lot. I sent a formal complaint to the BBB and I am about to make one with the pharmacy board.

We went for the flu vaccine and the insurance company was not accepting. The person at the…read morepharmacy spent additional time to get it processed. I believe they went above & beyond to help us.

Store is dingy and dirty shelves are empty. Pharmacy was rude. Will not ever use this location…read moreagain if I don't have too.

Worst Customer Service Ever…read more Customer service is bad. Staff has bad attitude and are uncourteous and rude to customers, especially guy taking customer's photos. He's the worst. Behaves like he does not want to be there and seems to take out his personal issues on the customers.

Good walgreens. Wish they had more beer options, but might have been out of stock during the…read moreholidays. The staff is friendly and helpful! Would come back

This is a Nice small pharmacy that does a lot more than the standard CVS. I went for a vaccination…read moreshot and they actually have plenty of vaccinations that you can take. I did a walk-in so it actually worked out pretty well. I waited around for a few because I had to let them prep the vaccination but it let me do all the paperwork. Customer service here was really good because the lady who was at the front was having a good time talking to me. We get along really well and she was super cool. Actually everybody I talk to was super nice and really friendly. For customer service alone. They definitely get five stars. And they said that the vaccination was covered by my insurance, which was the nice thing on the cake LOL. But this spot would definitely be a go-to if I needed something. I was a little bit obscure that I couldn't get from a CVS.

Fantastic service. Always customer friendly. I am very grateful for their friendly expertise and…read morecare. I wish every drug store was like this one.

The older lady working the counter needs to be fired. Very rude and worried about the wrong thing…read more Your job is to provide customer service. Anything outside of that is none of your business. Didn't greet customers and on her phone. Pitiful!

Update June 2021 I…read morehave been shopping at Walgreens for 10+ years. I typically have good experiences at this location on Roswell Road in Sandy Springs, but this last time was horrible. When I finished my shopping, there were 6 to 8 people in line with only 1 register open. The manager was actually counting the drawer for the other register right in front of all the customers. He called up an employee over the intercom and asked them to recount and verify the drawer. All of this was going on while the customers waited in line. It was one of the poorest examples of customer service I have ever seen at a Walgreens. I don't think I'll return to this store anytime soon.

Probably the best pharmacy I've ever been to. The staff is always very enlightening and kind. They…read moreare very prompt and I hardly have to ever wait long for my prescriptions. They are closed from 12:00pm-1:00pm for lunch. The staff is also very knowledgeable and they always make sure you understand the prescriptions.

rude lady african american at the counter always has a bad attitude the younger gentleman is…read moreusually nice and attentive . somebody in management is shouldve pulled her to the side along time. to be rude and nasty to someone who's already sick trying to get there medication is unacceptable!! do better by your customers coming to this location is a choice!

Rude pharmacist today. All i told her was i was short on $ and needed to provide a list of what i…read morecould buy. i also stated that they never answer the phone or call me back.

The pharmacy itself (not the rest of the store) is the worst... absolutely customer no service…read more I have high deductible insurance only so they should never file unless I tell them too. The keep trying to file when told not to, which delays things because they have to wait for insurance to say it's not covered. Again, they were explicitly told not to do this. I dropped off 2 prescriptions, first one said not in stock, so about 2 weeks later, it's finally in and I go pick it up and ask about the 2nd. They said they had questions about the Rx and would have to call the doctor. Well why didn't you do that when I dropped it off. A few more weeks went by and they text saying they never heard back from the doc. I doubt they tried because I called the doc and told them what was going in, and within 15min they called me back saying it's all straightened out. Then I get another text from CVS saying it's not in stock. A couple weeks later I get a text saying it's ready for pickup but I was out of town. So a few days later, when I was back, I went to pick it up but they close for lunch in the early afternoon so they sent me away. I go back the next day and they tell me the prescription has expired and they refuse to give it to me. This is the one the doc's office just called about a few weeks prior. They said it was originally written 6 months ago so they can't give it to me. If they hadn't screwed around for several weeks that wouldn't have been a problem and give me a break, the doc's office calling them, anyone with a brain would consider that the start date. I didn't fill it right away when I got the Rx because I still had some leftover and didn't need to spend the $s right away. This is just the most recent screw up with these folks. I don't think I've filled a prescription there in 2 or 3 years where it wasn't some foul up or another. I would normally go there out of convenience but I'm done. There's a Walgreens next door, and a Publix a block or so past that. Never again will these incompetents get my business.

Nicest people ever! They always go out of their way to be helpful. Recently they actually made a…read morehome delivery for an elderly friend of mine and spent extra time to make sure she was OK. We need more of this kind of care and compassion from people in service. Thank you to the staff at Tuxedo!

If you are tired of rude, bossy pharmacy technicians at the CVS, Kroger, etc, then please give this…read moreplace a go. You can actually speak with a real pharmacist, and you will be treated politely and with respect. We love it, and, what's more, it is not more expensive than the couldn't-care-less chains.