Although I was happy with the cleaning service provided, I am not happy with the customer service…read moreand won't be another repeat customer now because of it. With my first cleaning, I was sent an invoice and agreed on the amount. I was happy after the first service so I scheduled a second service. With the second one, the owner never sent me a new invoice or mentioned any price adjustments so I just had assumed it would be the same price as the first amount we agreed to. After he completed the second service, he requested payment that was $43 more than we agreed and said there was a discount I no longer get. I don't appreciate not being notified of a price increase and I think this is a sheisty way of doing business and taking advantage of customers. Take this as a warning that they will raise your agreed upon price and not notify you until after they have already completed services.

I was very impressed with the professionalism, speed and overall quality of the work. I will…read moredefinitely use this service again and suggest them for gutter service

I had some bad storm damage a couple years ago.... My insurance was jerkin me around not wanting to…read morepay it. Bone Dry stepped in and took over the fight with my insurance repeatedly contacting them, providing arguments and proof of why it should be covered.... Long story short, I ended up getting both my home AND my detached garage fully covered. I'm so very thankful to Bonedry for taking on the stressfull handling of my claim making sure my coverage was honored as it should be! My roof looks beautiful and I would recommend Bone Dry to anyone and use them again should I ever have the need! A++++! Ohh... And both roofs were replaced within a single day! Phenomenal!

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

I was able to get a quote pretty quickly for fixing a leaking roof and they were able to send…read moresomeone out to make sure everything was good for the job to start. The workers showed up to inspect the site without telling me they were coming but then they were able to set a time that they would be there to do the job. The quote that they gave me was very appropriate and it was good value. The job was done and everything was very professional. I had more work for them to do but unfortunately the communication sort of fell and I never heard back from them on the additional work that I wanted done. I even had the foreman's number and texted him multiple times but he never got back to me. So they did the job but for some reason they didn't want any more money from me.

Our services were supposed to be done in March and now we can't get any answer from any form of…read morecommunication we have from them. Took several thousand dollars from us.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

This guy gets it done right!…read more Rod worked with us from start to finish. Literally every promise was kept and our expectations were met to the fullest extent. I don't think I've seen anyone as tidy and organized on a job site. The only thing left behind when the job was through, were a few pieces of siding which were to be used for possible repairs in the event of very high winds and the like. (Which by the way we still haven't used and hopefully never will) We are extremely happy with the finished product and would recommend this company to even the pickiest of homeowners. Thanks Casco!

From the owner: Aluminum and vinyl siding and trim Seamless 5 or 6 inch…read moregutter

This company states they give a 5 year guarantee on their work. My parents had their roof replaced…read moreand since they did, the roof leaks every time it rains and in different spots. The owner who did the sale has not been back to the house, and refuses to talk to my parents. His workers has been out a couple times but not every time my parents call to complain. They have a log home, so water leaking onto the house will eventually destroy the house. It has not been 5 years, and they don't have the money to just go to another company to have it repaired and that would void the warranty that Brown's gave. DO NOT USE BROWN'S ROOFING, unless you want more problems then you started with

We had our roof replaced in march by brown's roofing. it wasstarted in the beginning of march, and…read moreended 4 weeks later with them still not completing all that was agreeed upon, here is a list of what was promised and what was not completed. The Contractor proposes to furnish all listed material and labor necessary for the completion of the following job specifications: 1. Removal of existing shingles on house and garage. Including front and rear porch.""All was removed except- pieces of felt, shinglesand nails left on the ground"" 2. Installation of felt paper on roof. ""(( installed ))"" 3. Installation of 35 year dimensional shingles on roof.""(( installed--but the edges were not cleanly cut and looked very sloppy, had to call them to come out and fix it. ))"" 4. Re-work all step and chimney flashing on roof.""((done--removed a loose brick on my chiminey and did not put it back. ))"" 5. Installation of new box vents on roof.""(( installed ))"" 6. Installation of pipe boots on roof.""(( intalled ))"" 7. Installation of ridge cap on roof.""(( installed ))"" 8. Repair drywall in kitchen area.""((looks like crap, when the guy sanded it he didn't put down a drop cloth and did a terrible job cleaning afterwards))"" 9. Clean and service entire gutter system on home.""((There are still nails and pieces of shingle in the gutters))"" 10. Clean up and haul away all debris. ""((Took 3 weeks to come back and finish cleaning- there were cigarrette butts on the ground, they plugged in their compressor to my power outlet on the side of the house and tripped the breaker, there were oil spots on my driveway and my neighbors driveway from their truck leaking, an empty gas can was left in front of the house and there were nails every where.))"" --One terrible thing about this company is the owner Ron Brown will talk the talk but he did not stick true to his word. he stated that the job would be completed in 2-3 days. nobody showed up the 3rd day, and it took 4 weeks total to complete the job. Nobody answers the phone when you call and they did not show up when they promised several times. they had excuses like their kid got into some trouble and natural disasters like high winds came to our area so they had to go take care of new customers. i understand those people that had their roofs torn off needed help but at least send one guy to finish the job, call back and let your existing customers know that you are at least trying to send someone and above all, do what you say you're gonna do. I took it upon myself to deduct the bill $25 each time they said they were gonna show up and didn't.

Gerry and his crew did an amazing job with our bathroom remodel. After a leaking tub caused water…read moredamage, Gerry worked with us, helped facilitate remediation, and the resulting remodel came out beautifully! The crew showed up when scheduled, were respectful and pleasant and kept the rest of our home clean during the remodel. The workmanship was exceptional. I would highly recommend this business.

This place is an absolute joke. They came out was at my house for 45 minutes on a Sunday morning…read moregranted I knew that calling out on the weekend would be a little bit more for the service call but these Jokers charge me $600 for a service call and all they did was put a one-by-one square patch on my roof and was up there for no more than 45 minutes total and charge me $600 freaking dollars. And I told them I had insurance the insurance will be taken care of it for some reason the insurance never paid it so they turn me over to a bill collection agency over this $600 finally my insurance paid and we had a settlement payment and then they overcharged me on the settlement payment. I am seriously considering taking into court especially for what some of the things that the man said to me on the phone accused me of insurance fraud because I offered a settlement instead of the full amount. B******* do not use this company they overcharged to the extreme

* That's a sixth star for Ryan, outstanding individual who would not give up on taking care of my…read moresituation with the insurance company. They do excellent work and follow up to make sure you are satisfied with the work preformed. Thanks again! Tim L.

We wanted our porch roof fixed. The price was right, but that is where all the good stops. We did a…read moremetal roof on our main and side porch, with 6 inch gutters. The first install attempt made our front porch roof look like a Hot Wheels track...fail. We have a porch swing that has up for over 20 years without any issues. They took it down to fix the porch ceiling, then left it down. After multiple, not so friendly conversations/ emails with Lily,she comes across very condescending, they came out and redid the roof and hung the porch swing. 2 weeks later, with 2 small grandchildren swinging on it, it fell. After MULTIPLE attempts to contact them, Lily responded that the swing, again that has been up forever, was not really their problem. When I asked about how to properly take the panels down, so I could do it myself, it has been crickets and tumbleweed. No response, no help. Nobody can talk to the owner, because it's all filtered through Lily. It has been a month and nothing. God forbid we have a warranty issue, because I seriously doubt we will EVER get called back. Lesson learned...thanks Lily.

Anderson Gutter came to fix a broken underground downspout pipe. They showed up on time, got the…read morejob done in just a few hours, were pleasant and professional, and the estimate was right on target. Great job, and I will use them again.