1. Integrity Home Comfort Solutions

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Integrity Home Comfort Solutions

5.0 (2 reviews)
Open • Open 24 hours

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Johnson Heating Air Conditioning & Refrigeration - Johnson's Heating Air Conditioning & Refrigeration

Johnson Heating Air Conditioning & Refrigeration

(1 review)

This company was recommended by my mother-in-law because she had used them for years, but…read moreunfortunately I did not have a good experience. I called to set up a time for someone to come look at our AC because it was blowing warm air. Issue #1: I was told that anything after 5 pm would require time and half ($80 regular service call jumps to $120). Okay, that's understandable. I left work in Denison at 3:35 and called the office, told them I was on my way home and would arrive at 3:55. She said no problem she had just sent my number to the technician (at 3:30) who would call to confirm. I arrive home and wait. At 4:10 he calls and says he's on his way he was just leaving Calera. He arrived at my home at 4:30. He inspected the AC inside our home and outside our home and came to the conclusion we had a Freon leak in the evaporator coil inside the home and one in the outside unit. He would call tomorrow with an estimate to replace unit. He left at 5:30. So he was at my home for one hour. I was at home at 4:00, he didn't arrive until 4:30 (our appointment was set for 4:00). Since he stayed for one hour, had he arrived at our scheduled time, he would have left at 5:00. I was charge $120 (time and a half) because it was after 5:00 when he left. I was home at 4:00, why should I pay extra because he was running late? Issue #2: His Freon test was inaccurate. He had the AC running while checking for a leak inside the home. The next day we called a different HVAC company to get a second opinion and we DID NOT have a leak on the inside and did not need an entire new unit. We did have a leak outside and had the outside unit replaced. So instead of $6800 for new inside/outside unit that wasn't necessary, we paid $3500 for a new outside unit the same day they came out to check the system. I'm sorry but I cannot recommend this company.

From the owner: Caring For Our Customers Since 1990 -Call Today!…read more *100% Financing W.A.C. *7 Days - 24 Hours a Day *Free Estimates *24 Hour Emergency Service *10% Senior Citizen Discount *Air Conditioning, Heating & Refrigeration *Sales *Service *Installation *Repair *All Makes & Models *Commercial - Residential *Air Duct Cleaning *Video Duct Inspections BRAND Heil

Integrity Home Comfort Solutions - hvac - Updated July 2026

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