Two separate experiences about 5 years apart, most recently about a month ago. Attitude of contact…read morewas to go no further than absolutely necessary to help order the correct wheelchair. Not certain of her product knowledge, as she pressed for a totally UN- suitable chair, rather than what I (the user) requested. The single bright spot was the delivery/technician who worked very hard to make needed adjustments which were known and should have been done before delivery? I'm sorry I don't remember his name! He was so kind and so determined to get the job done. I still experienced difficulties with the chair which make it unusable for me, but I'm looking for another service to make necessary adjustments.

Special thanks to Jenna who went above and beyond to make sure I was taken care of. Absolutely…read moreincredible customer service. Thank You ! Carlos Alexander DDS

I had been looking for incontinence products for a family member and could not find sizes above XL…read more This store had the 3X in stock that I needed as well as a variety of bed pads. The employee was helpful on the phone and let me know what they had in stock before I made the trip. The location is convenient with plenty of parking and an accessible entrance. Inside they also have stationary and mobility chairs, walkers, compressive clothing, hygienic products, and more!

I have been going to Mid-South medical for several years now and they never seem to disappoint. The…read morestaff is amazing, respectful, and knowledgeable. If what I'm looking for is not there at that time, I'm always informed when it comes in.....

During the month of May 2022 my husband needed a scooter for our visit to Memphis TN. Next Day…read moreAccess delivered a scooter to the hotel we stayed at prior to our arrival. So nice. We used the scooter on Beale Street, going to the Martin Luther King Museum and anywhere else I could walk. We even went to a BBQ Contest at the local fairgrounds. To do this we had to fold up the scooter and use a bigger size Uber, but it worked. My only complaint is the charge was a little iffy. It did not seem to get a full charge, and we needed to recharge it once on our outings. When we left town, we just left the scooter with the front desk of the hotel for pick-up. All and all, a good experience. PS Shandra was very helpful.

From the owner: Next Day Access specializes in safety and accessibility within the home or commercial settings. We…read moresell, service, install, and offer rental on most accessibility products including ramps, grab bars, chair lifts, pool lifts, stair lifts, and vertical lift platforms. We pride ourselves on our service and quick turnarounds for our customers.

I was greeted by the receptionist and the store wasn't as clean as it could've been. The chair that…read moreI sat in upon arriving had some type of hair all over it. Which made my sinuses flawless up. The person (Lester) that I had the appointment with was pleasant and took care of my order. This was first time there and I have to return to pick up my equipment on my second visit.

Cleo from National Seating and Mobility is an outstanding technician! He adjusted several parts on…read moremy Permobil wheelchair, listened attentively to all of my concerns, and resolved every single issue. He is highly competent, extremely kind, and always shares helpful, professional information about the chair. Best of all, he never rushes the job and makes sure everything is working flawlessly before he leaves. Exceptional service all around!

They are horrible with communication. They leave me a vm but when I call back two minutes later I…read morecan't get anyone on the phone. I've been trying to order supplies for 4 months. Ridiculous that you can't do this online or by email in 2026.

The company I would not recommend only because they don't service there equipment unless you call…read moreand tell them to come which is kind of a pain in the ass it's there equipment in my case. they should be coming on a regular schedule giving you equipment that you run out of automatically not for a person to have to call them every time they need something however when I do go in the office people seem to be nice and cooperative or when they come to my house after I've gone through the process of calling them and complaining they're pleasant but I explain this to them several times and they don't seem to care it's your company do what you want I guess if you need oxygen it doesn't matter because person needs it anyway so you could care less because they need it and they're gonna have to buy it but you sure want your money on time which is kind of the way companies are today anyway it's all about you and not the customer you might wanna change that eventually it's gonna catch up with you

Everyone that i dealt with was very professional, polite, nice, and very helpful. They looked at my…read morewheelchair and told me how much it would cost to repair it, and that was what they charged. Shane, Ty are great people to deal with. Whom ever the repair person was did a fantastic job!!

The people here are very friendly and helpful ... even told me that I could call them when I got to…read morethe parking lot and they would bring stuff I ordered to me .... and very happy to answer any questions you have .. I will keep doing business there