I wanted to purchase an IPad for my grandmother and noticed it was cheaper at Costco but I wanted…read moreto purchase it from best buy as I was using a gift card. I looked up the price match policy and noticed that they match Costco. I went to the store - I had to wait over 20 minutes after signing in before an associate was able to assist me (issue number 1) on an item that I already knew what I wanted. Once I made it to the register, I advised the associate that I would like to price match from $299 to $279 with Costco. I showed him the price on Costco and my membership card. He went to get a manager to override the price but was told that you didnt price match since its a membership club. I advised that its on the website that you match with BJs, Costco and Sams Club with are all membership clubs. Once the manager comes over to assist, I am then told that in the state of TN they dont price match Costco. The website is for California residents only. I asked where was that on the website as normally a disclosure it given. She advised that that's what they are told to tell customers. I then asked for the 888 number. I called and spoke with a gentleman that told me that they did price match Costco and he will send me a link to order from and pick up in store. He was getting approval from his manager but then was told that he couldn't send me the link because Costco wasnt showing the IPad delivery option available - that was weird because it showed available in stock and the rep that I was speaking with also saw it available. I was then transferred to another department where the lady was rude and told me that in TN or MS they not price match and hung up the phone before I could ask any questions. I am very disappointed in Best Buy and their policy along with the rudeness from multiple reps. Safe to say I purchased the IPad from Costco without any issues.

Went in yesterday to buy a TV, but I wasn't sure what I wanted. I ended up having to Google TVs and…read moretake pics of the TVs and use Google to find prices since they weren't listed and not one person spoke to me or asked if I needed help. I was in there for over an hour. Even when I chose my TV- 50 inches- I'm 5'2 and petite- I literally walked past people who worked there talking to each other and eating and they didn't offer to help while I had to stop several times to rest my arms. I checked out and they couldn't locate me in the system even though I was able to log in on the app. I got home and upon unboxing, noticed a large scratch. I immediately called but only got to talk to corporate people because apparently there is no direct store line. I took it back today and was going to just swap it out. The girl at the register was legit annoyed to be bothered- looked at the tv and me and said, "what am I doing with this?" I explained and she proceeded to examine it and plug it in and then called for someone to bring me a new one to the front. I waited about 10-15 min and watched again as people who worked there were just chatting and hanging out but nobody brought my TV up. I got back in line and when I reached her again she said she would go get it and I told her I'm good with a refund. I have no idea what's up with Best Buy. This used to be the gold standard for electronics. I had a similar experience at the beginning of the year when I needed a new MacBook and again, nobody acknowledged me. I went and bought it from Apple instead - with zero issues and excellent service. I think I'm done with Best Buy. I honestly wonder how long they can stay open with such awful experiences and apathetic staff. I'll get a better TV at Costco and I bet they help me carry it.

Loved working with Alix and the pricing is lower than the big box stores. I had an issue with a…read morerange I purchased and the customer service is excellent - they made sure I was happy and satisfied with my purchases.

Great place for floor models or scratch & dent (the outlet). Customer service is good, and I have…read morebeen happy with the pricing and quality of the items I have purchased. Definitely worth a look if you're trying to replace something on the low-low.

This store opened on Memorial Day 2024. The owner Cherry was extremely welcoming and very…read moreinformative of the items and told us that they would be getting more items in . They will be branching out with more bedding and furniture. Prices are good and shipments come in every week. They have gaming Nintendo switch and other items. Go by Check them out and say hi to Cherry!

As long a you are paying cash out right, it might be worth it. If you need to lease any amount, go…read moresomewhere else. We paid $1000 down on an item and had to finance $800, whoever did the lease paperwork financed $2199 and Cheaper than Retail pocketed the $1000 without putting it towards our total. We are now spending $3100 on a dent and scratch appliance that retails at $2500 brand new and we were sold for "$1800". If you try to talk to them about it, the owner who barely speaks English, will just talk in circles until you give up. Not worth the headache or the appliance!

- - In November 2020 I had my whole kitchen redone and…read morebought all new appliances from Siano appliances. My mother-in-law and several other people recommended them for their quality and history as a company. - I called Siano appliance today to redeem my warranty/5 year GUARANTEE that I bought. They told me in the most condescending way that even though I still had my sales invoice and Siano appliances warranty/guarantee protection plan paperwork (on the same letter head that they still use), that they could not honor the paperwork because they were under new management. -Apparently the new owners wanted to buy the Siano name but not the Siano guarantees. Apparently they wanted to buy the Siano distributors and suppliers but not supply the same customer service that came with the name. Apparently they wanted to buy a name and a company that had decades of trust and reputation but not honor the trust and reputation of the name . I feel bad for me and everyone else who over the last couple years have spent hundreds of dollars on a five-year warranty-guarantee as well as a 10 year warranty -guarantee who are about to find out that they will not only honor the warranty, but also the guarantee of getting 50% of your money back if you never have to use the warranty. This will be the first of many posts that I will make. Thanks to social media, I plan to find as many people as I can that have paid for the services and will not receive them. I will call the Better Business Bureau as well as anyone else I can to right this wrong.

I love the refrigerator that I brought from Siano I work with two sales people Stacey an a young…read moreblack gentleman who was so patient with me he actually sold me the refrigerator that I end up buying. Their prices are great. The owner is really nice and it was very personable experience for me.

This location is conveniently located along the Poplar Avenue corridor, and they accept used…read morebatteries for recycling. Other than that, I shop at locally owned hardware stores.

The only reason I am giving this store a 5 star is because of Sykora at customer service. She needs…read moreto be the manager up there. I have had terrible customer service up there multiple times but she has helped me by stepping in even when I was her customer. I would rate it a 1, but now I know that if I ask for her my problem gets solved. She is nice, quick, relatable, and efficient. She is what the world is missing now with customer service and I hope she gets the appreciation she deserves from more people than just me.