Cancel

    Open app

    Search

    Rotech

    5.0 (1 review)
    Open 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated 1 month ago

    Rotech Photos

    You might also consider

    Recommended Reviews - Rotech

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Business owner information

    Photo of Katherine W.

    Katherine W.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Rotech

    Verify this business for free

    People searched for Medical Supplies 422 times last month within 15 miles of this business.

    Verify this business

    Pinnacle Medical Solutions

    Pinnacle Medical Solutions

    1.6
    (8 reviews)
    8.7 mi

    I think it's fair to request consideration especially during this time of national crisis. The…read morepandemic has caused many business to fail and this is so unfortunate. However, when you ask well in advance for an early supply of products in order to have enough supplies on hand to complete your vacation is easy, right? For three weeks, I have attempted to manage my medical supplies well in advance of a month long trip out of country. The folks at Pinnacle made me feel it is not their priority or concern that I asked for their assistance by stating a non existent policy of the insurance company. After further investigation I was told by my insurance company that my request was reasonable and allowed. Pinnacle asked me to pay $200 out of pocket to pay for additional supplies up until the point that I brought to their attention about the favorability of my request by my insurance. At this point, they finally approved my early request. The only problem is, they cannot guarantee it will arrive in time before the 7 members of my family and myself's departure date. Then they offered me one day shipping for $65. If I was given some meager consideration three weeks ago I would not be forced to spend $65 of my fixed income money unnecessarily due to their lack of concern. Not fair! I do not understand why people create these unnecessary hoops to jump when you sincerely request their assistance. The flip side, if someone goes above and beyond the normal call of duty to write something favorable. In my mind Pinnacle missed a golden opportunity to have very favorable response indicating terrific customer service. I'm sorry Pinnacle you're moving in the wrong direction on this one!

    I echo the person who wrote that they would give zero stars if possible. This company is an…read moreabsolute nightmare. The right hand doesn't know what the left hand was doing. Every supply order is a different series of problems. It's like Whack-A-Mole. I'm desperate for my insurance company to allow me to change suppliers.

    Photos
    Pinnacle Medical Solutions
    Pinnacle Medical Solutions
    Pinnacle Medical Solutions

    See all

    Rotech - medicalsupplies - Updated August 2026

    Loading...
    Loading...
    Loading...