We were in contract to buy a house in Seven Bridges with Barth Real Estate and Integrity Home Builders. When we went in to contract in the beginning of May we were verbally told that the house would be finished around the end of June as we explained to Barth and all associates involved that we are a military family moving from Hawaii and we 1. Did not want to be staying in a hotel for days on end and 2. Could not afford to stay in a hotel for days on end with our two teenage boys. I should have known things were going to go wrong when the initial paperwork that was sent to us with a closing date of end of June was changed to end of July. When we questioned it, we were told it was a just in case their were issues with the builders but everything still looked good for June. We arrive in Kansas and go look at the house. In the month since we had originally had been here nothing had been done with the house. Calls to the Barth team and even the builders yielded nothing, half the time they never bothered to call or email back. When they did they would say the cabinets are going in this week and we will know a better time when the house would be done. Stopped by and the drywall hadnt even been done... Stopped by numerous other times and I would be lucky if two workers were working on the house. By the second week of June, dry wall was just being put up. The house was not going to be done anytime in June and I doubt in July. When I called to try to find out about the HOA I was told to call Barth... Can they be the realtor and the HOA? is this even legal? This is isn't how you treat a potential buyer, a pcsing military family, or a disabled veteran. Enjoy the deposit money as we spent thousands sitting in a hotel for a house that is being finished on a as needed basis. I urge any person to find a different realtor and not buy a house from this builder for if they put even an inch into how much the care about who they are building the house for into the house, it might collapse. read more

Jason sold me on getting the job done with the company he represents. Alex on the other hand after a week of waiting for a phone call finally calls me and apologizes for not getting back to me. He then still didn't get back to me I called 3 days later and he said he was on the phone with Jason right then and we'll get right back to me. Well he never called me back it's been almost a week again. I got in touch with Jason who said he was going to find out what was going on and that has been the end of all conversation. Don't waste your time because they don't have time for you. Sad thing is is I do have a check ready to go from the insurance company on pre-approved and they just had a problem getting back in touch with me. What a terrible way to do business. I'm only giving it a one-star because Jason was very good at his job and explaining what their company would do. read more

I bought a home that was built by integrity in 2009. I moved into the home in Jan of 2013. When I moved in, I had to replace 8 windows and the french doors all due to severe water leaks. I contacted the company then to see if they would help in any way. I was told, "not their problem and welcome to home ownership." Well here it is 2018 and I just discovered 2 more windows are leaking water so they will need replaced. Based on the lack of integrity, I would never buy a home from them again. read more

My wife and I purchased a home that was under construction with Integrity home builders in August 2018. From day one they made us feel like we were In good hands, and we were. They made our home buying and building process so simple and stress free. I'm not sure how the owner Rhonda and her husband do it but their attention to detail is outstanding. There were a few things that got lost in translation but they went above and beyond to make it right. Customer service was excellent, the quality of work and craftsmanship is far beyond the standard contractor. I highly recommend building or buying from them, not only are they great people but they are an absolute pleasure to work with. read more

I bought a house from Integrity about 9 years ago and it has been a horrible experience. Many defects have been found over the 9 years and I continually have to keep fixing their errors and these have been costly. When confronting them years ago they told me same thing they will no longer deal with me and go ahead and sue them. They do not stand by their work and overall you will regret buying one of their homes. Do not buy from Integrity Homes unless you want many fixes down the road! read more

IHB did not fix windows properly that were broke BEFORE CLOSING. They ALWAYS have excuses & blame manufacturers, subs. etc. They DO NOT complete warranty work. WARRANTY WORK STILL NOT COMPLETED after 13 months since purchase!: IHB promised ALL of their warranty requests would be resolved @ 11 month inspection. IHB Homes has oftentimes been unresponsive (not answering calls, not replying to voice messages/emails) to the warranty work requests. Have received flat-out denials of previously promised warranty work & then subsequent, sporadic home visits to repair some but not all of the warranty work requests. We relied on IHB's representations that the warranty work requests would be satisfied when we purchased a new home. Still have remaining warranty work. ITEMS LEFT TO REPAIR INCLUDE: WINDOWS: 1. Upstairs North Side Bedroom Windows (these are 2 windows together)-need to be fixed in their entirety immediately. The Issues Include: - Windows not airtight. - Water on ledge at the bottom where the inside frame meets the seat/ledge. - Increased amount of insect infiltration. - Screens are loose, do not fit & are too small for these window frames. - There are open gaps/clearance from the screen & frame. This window was brought to the builder's attention before closing 11/21/19. The window was broken weeks before closing & had to be replaced. It was replaced right before closing & replaced again in the summer of 2020. 2. Master bedroom screens (2) & Guest bedroom screens DO NOT FIT. Do NOT Buy from IHB Homes, & Rhonda Holland! read more

The previous review is correct -- just walk down a street of their homes in Seven Bridges, Montabella, or Thousand Oaks particularly and you'll get the same story from every homeowner. "We custom built and they changed out our picked finishes for cheaper ones saying they don't built custom homes" or "they threatened me with a lawsuit when I called them out" or "they said they were 'done' dealing with us." It's important to remember that you do get what you pay for. They aren't on Yelp, the BBB, no google reviews.. And I don't know how they managed that, because no one we know is happy with the quality of their home. Even their warranty person is paid to sell you lies about the craftsmanship and multiple code violations that they claim to know nothing about! read more

This company uses a very low grade sod company, takes an extended length of time to build homes, takes just as long to repair others property that they damages and they are very rude as well read more

I own a home next door to a new home that Integrity is building. The subdivision is new, and fairly upscale ($400m-$600m homes). During the entire process, they have been the only builder who did not put up a sign, identifying the builder. The condition of the building site has been deplorable. The subcontractors and employees of Integrity scatter trash about the lot, which ends up blowing onto my property. For months I have picked up trash more or less on a daily basis-energy drink cans, water bottles, duct work scraps, lumber scraps, Tyvek sheeting, tape shards etc. Further, workers parked over the curb onto my yard, causing a number of deep ruts and destroyed sod. I tried asking subs who the builder was, and was faced with either a non-English speaking person, or someone who turned and walked away, deeper into the construction site. I finally asked my home builder if he could find out who the builder was, and he discovered Rhonda Holland/Integrity Homes. I immediately contacted her, through the Integrity site, and politely and respectfully described the situation. I received an email back on a now non functioning gmail account telling me that it was MY responsibility to find the workers who caused the damage and try to work it out with them. Often times, this damage is done during the day by workers who come after I have left for work and are gone by mid afternoon, making it impossible to exactly identify who caused the damage. I was told that she was not responsible for damage done by employees or subs working on the site. I tried sending color pictures of the damage, including recent concrete workers who had tools strewn on my yard when I arrived home, but, as stated, her email is non functioning. I left an unreturned voicemail. I would caution anyone looking to build a custom home, to understand that the owner of Integrity is a person whose behavior is the opposite of the embodiment of the name of her company. If she denies simple, non expensive to repair damage to a neighboring property, I would have SERIOUS RESERVATIONS about the quality of the workmanship in her process. Our subdivision has a number of quality builders-Ben Carson, New Mark, Syler, and all of those sites are clearly identified, and well taken care of through the construction process. There is no excuse to be treated this poorly by the owner of a custom home building company whose reputation should mean everything to her. read more

Building a house with Rhonda and Joe of Integrity Homebuilders was the worst decision we ever made. They lie about everything and are just out to make a buck by building very cheap houses. Their customer service consists of Rhonda making excuses for why it wasn't built correctly. We too were told that they don't build custom homes after they were halfway through building our custom home. All you have to do is knock on the doors of anyone who has bought one of their homes and they will tell you their long list of complaints. read more

We built with Integrity and couldn't be more pleased with the process and final completion. The entire project was on time and everything promised was delivered. Couldn't be happier. Thank you Rhonda and Joe read more

Before buying a home built by these awful people go knock on the doors of nearby homes they have built. They use cheap materials, cut corners and have horrible customer service. read more

Bought a home from Integrity Homebuilders. We have been fixing things wrong in the house ever since. They use the cheapest materials for a $300k home. Concrete driveway, sidewalks and back patio all have large cracks in them. Hardwood floors are a nightmare with large gaps and crowning. Fixtures have all corroded. Gas fireplace has a terrible odor and we have run it many times. We finally gave up using it because it smells up the house so much. Had someone come look at it and of course it is a discontinued model. It is just so disappointing to think you are buying a good house and it is full of constant problems. We have brought up these issues to the builder and they give you the run around. They have no problem threatening you with a lawsuit. As I have heard them say...We have more money than you. Go ahead and take us to court. Check Missouri Case Net online. They have lawsuits. Buyer beware. read more