I've been with these guys since 2014. The only reason I'm leaving them is because I'm moving down…read moreto California. Alexis and Eric are absolutely the best. So nice and helpful. I only hope to find an agent down there that is as cool.

Eric has been my insurance agent for 20+ years (longer that a lot of relationships I've had). He…read morealways goes out of the way to get you the best deal possible, as well as offer great advice, and guidance with any issue I've had. I've sent many people to Eric and will continue to do so, and I know they will be treated just as well as I have been. Eric is the best in the business.

Great company, spoke with Steve, he was very knowledgeable about different plans that are offered…read more Ended up getting a new home owners policy and moved my car policy to his company. Im a bit of a challenge... I dont have any credit, on purpose.. challenging in the insurance landscape... Steve was up front and honest with me about how it effects me and the best solutions in moving forward. I would recommend, this company to anyone who has a hard time coloring in the lines... Ive had awful experience with insurance companies in the past. With automate i understand my coverage and ways to improve.

I've had the pleasure of working with Steve and his crew for years. The customer service and…read moreknowledge is above and beyond any I've ever had. They are always friendly and quick to answer questions. It's always nice to have a calm voice on the line during what can be a very stressful process. In the past I've felt like my insurance representative is working against me, never the case here. They have completely earned my trust with their overall transparency in conjunction with quick and clear communication. Very happy customer here!

I called a half dozen different companies when looking for the right public adjuster to help with…read moremy home fire and water damage claim; a total loss scenerio. I asked a series of 14 questions to help make sure I chose the right company for the job. To which one adjuster commented that they had never been asked those kind of questions except from an attorney. A couple adjusters seemed off put that they didn't have the answers off hand, one seemed offended, and one other sounded suspicious like I had an alterior motive besides ensuring the most important situation of my life was properly handled. Adam of NW Claims Management beat out all the competition, answering my questions happily and thoroughly, better than anyone else had by a mile. Without Adam and his decades of experience, network of highly trained and accredited professionals, both legal and financial, our homeowners insurance would have "slam dunked" us, as was their intent, leaving us with nothing, high and dry, denying our claim. Thanks to Adam not only did that not happen but he got us the maximum possible amounts our policy allotted, quicker and with less hassle than I could have imagined. With a cheerful and sensitive attitude of professionalism Adam walked hand in hand with us thru the entire process, helping us feel hope and validation in what we felt was a hopeless situation. He went above and beyond in all aspects of his job duties, more than earning his reasonable percentage of our claim. Especially since without him we would have gotten nothing but heartache. Having Adam on your team will feel like you're working with a family member, or dear friend. One who cares genuinely about not just your claim, but about YOU, your family, and their mental and physical health, bringing you peace of mind when the cards are stacked against you. I had thought that help like one gets from NW Claim Management didn't exist any longer. I had all but lost my faith in humanity. But no longer. I know that there is help for those who desperately need it when it comes to insurance claims. Adam is the embodiment of that help. A true God-send, and a blessing. A real answer to our most desperate prayers in our greatest time of need. I had thought the insurance adjusters with our insurance company would have our best intrest in mind, working for us, to help our family in it's greatest time of need. Boy, was I wrong. They were only there to make the insurance company, a billion dollar name, more money by taking advantage of their clients ignorance and trust by mincing their words and finding reasons for their being at fault. Resulting in a denial of benefits and the destruction of their financial future as well as their contentment in life. But Adam, our private adjuster, was there, working for us to help our family in our darkest hour. He helped us not only get our deserved claim, but helped us renew our faith in humanity with his genuineness, professionalism, sensitivity, non judgemental attitude, politeness and confidence that we needed. Adam walked with us thru a brutal investigation all others told us we had no chance of winning. He went above and beyond in ways no one else would've done. No matter your need when it comes to dealing with insurance claims, when insurance companies are ghosting your calls and busting your balls, I am without a doubt absolutely positive that Adam with NW Claims Management is the one to call. (Insert catchy 90's theme music here) So when there's something weird in your insurance claim, who you gonna call? NW CLAIMS MANAGEMENT!!!

Adam is the best in the business when it comes to insurance claims. He will do everything he can to…read moreget you the money you deserve. Without his help our insurance company would have slam dunked us, not paying us a penny. Thanks to Adam we got everything we were due which was the highest amount our policy allowed. Adam with NW claims management actually cares about you and what you're going thru and genuinely wants to get you the help you so desperately need in the most important times in your life. We asked him a ton of questions and had called several other companies about handling our claim and Adam by far outshines all others in claim handling and in his price for his help. Nothing up front. Only when you get paid does he get paid. He has a great team of legal help just a phone call away and is so experienced it's ridiculous. He knows all the laws and all your rights to help you in the best ways possible. I can't express just how much we appreciate Adam with NW Claims Management. Don't just take my word for it but see the other 100+ 5-star reviews he has on Google alone. He has nothing less. That's amazing to me, but not surprising. Work with him and you'll see why. You won't regret it. Thanks Adam! You rock!

I reached out to Darren for a review of my insurance policies and found I was paying more than I…read moreshould have for insurance. Not only was he able to reduce my premiums without reducing my coverage but he is a really nice guy, very professional with great customer service. I would strongly recommend! Todd

Darren has done a fantastic job at getting us the best deal possible on our insurance coverage. My…read morewife and I both recently moved to the area. Having Darren give us direction on our insurance needs, and saving us money was great, but he also made us feel very welcome. There may be many Insurance company's and agents out there, but I think it is quite rare to find someone as genuine, sincere and funny as Darren. Our visit with Darren definitely made our day! -Cal-

My wife and I have been with Reggie for over 14 yrs. We've had no reason to switch as they have…read morebeen there for us all this time. Recently we refinanced our home. Lissa G. contacted us with some options to consider. In the end we are saving money and have actually increased our coverage, and feel safer for it. Lissa is outstanding and has the customer perspective always in sight. She's also great at following up which I know I need. Thanks Lissa...Great work!! MM & CM

As a mortgage loan originator, it's important for each party involved in a transaction to work…read moretogether. The Reggie Guyton Team worked with me and our mutual client to get a great policy quickly and efficiently. It's really great to be able to call an agent and get needs addressed right away, without feeling bothersome. His staff was incredibly friendly and patient and helpful. I believe my clients found a great agent to be there for there insurance needs. Sincerely, Desiree Thomas Rose City Mortgage

Let's face it....talking to/about insurance is not something anyone looks forward to, it's about…read morethe same league as a visit to Dr. Fist'asurous. Okay, many not the same league but definitely the same sport; a sport no one wants to play. You couldn't do your business a bigger favor than spending 30-45 minutes with Nick. I've had the same broker for our business for years. No reason to change right? Like what's "my guy" not gonna know? He's been in the business for decades. He's known me for YEARS. What could be wrong? Wow, was I wrong. In 30 minutes Nick uncovered a $300,000 hole/risk my last agent missed! THREE HUNDRED THOUSAND! Needless to say we moved every bit of property and casualty insurance to Nick, Business, personal, home, autos.....do your business a favor, have a cup of coffee with Nick.

Nick is the BEST insurance agent for our family and our needs. He is always a friend and community…read moremember first, then helps us solve our problems with insurance solutions. Nick never makes you feel pressured or awkward to take his suggestions either. He truly is the type of insurance agent you want on your side. He is responsive, knowledgable, and human. He has even given me quotes that I didn't end up using and nothing changed. Nick Hoogendam is the BEST insurance agent I have had.

Wow, what a stand up lady Violet is. She's polite,…read moreintelligent and professional. She's not all straight faced and intense though.. she's got a great sense of humor and goes above and beyond for her clients. I've been a client of Violet's for years now.. where ever she goes, I will follow!

When I moved to the area I looked for an insurance agent. I found Violet through Yelp based on…read moreother's reviews. She walked me through the process of getting the auto insurance, she was very responsive, and diligent getting everything done in time for me to present to the dealer. A few months later I added my renters insurance and she was able to get me a good combo deal that suited my insurance requirements. Overall, very professional, diligent, and great customer service. Highly recommended.

I'm a new customer with this agency and my insurance needs are complex. Michael and Diane both went…read moreout of their way to help me find the right fit and to thoroughly address all my concerns, making sure I got the coverage I needed at a reasonable price. In this age where everything seems to be handled online I was very reassured to experience this refreshing level of human involvement and genuine care. They are truly a gem.

These people kept on waiting to send me an email for renewal on my business. They couldn't tell me…read moreover the phone and got an attitude with me. Plus they have no parking. These people have a bad attitude and too lazy.