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    Integrity PC Computers

    4.2 (5 reviews)
    Closed 9:00 am - 5:30 pm

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    Ask the Community - Integrity PC Computers

    Best Buy - Dover - There forums deleted 2 other posts seeking help. They then banned my account and finally a rep posted to make it seem like they were helping

    Best Buy - Dover

    (37 reviews)

    $$

    -10 stars: If you use Geek squad take pictures of whatever you bring to them to work on of its…read morephysical state, its event viewer status, and have a signed affidavit that it works by a credible witness.... because they will F you when they F your tech. I am an IT and brought in a gaming PC to have them replace my hard plastic tube liquid cooled CPU cooler with a fan unite I provided as they told me over the phone they would do it (its involved I had stuff to do). They checked it in, visually inspected it and certified in the doc no damage was visible. Two days later I get a message its ready to be picked up (sweet!). I get into the store and they tell me they couldn't do it because they cant remove the liquid (?) I ask the Tech if he really couldn't he then opened my pc and grabbed the hard tube supply line to the cpu and gave it a good tug.....!?!?!?! Its a 3yr old plastic tube with 3 year old seals and he raw dogged it as well with no esb or mat.... I get the bad boy home and roll up my sleeves to do it myself and I find red dye all over my CPU, my 3090, my ram, my M2 and down the board. Simply put they destroyed the entire PC!!! I have been fighting with them ever since to resolve the issue by replacing the PC. This is since 12/20/25. As of now I have yet to be contacted by their insurance company "sedgwick" as they were unwilling to take care of the store caused issue in store.

    Buyer Beware!!!! I purchased a refrigerator around 24/25 three defective non working refrigerators…read morewere brought to my home. By the third try I kept the last one given it worked but the top was severely damaged on top since you couldn't see it I kept it and they compensated me for accepting the damaged merchandise I should've learned from there I just ordered a washer and dryer the incompetency a lack of training and knowledge was mind boggling. I ended up having 3 delivery dates within 3 weeks due to someone canceling my order unbeknownst to me. Installers driving to my home just to tell. me they couldn't instlall my pedestals given it wasn't on the order thiough id gone to the store the day before to confirm that they would be installed I was told they would compensate me for alll the aggravation that id suffered due too their ineptness once the machines were delivered They offered me $50 off each machine totaling $100 I declined and informed them that they could pick up their machines. Its the principle at this point The management has no integrity and spreading falsehoods with the exception of Darren, With consumers being very particular about where and who they spend their hard earned money with I chose to take my business elsewhere to a business who still believes in prioritizing satisfying the customers.

    Integrity PC Computers - itservices - Updated May 2026

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