Ty with Westside Electric was great! Professional and quick. Price for service was very…read morereasonable. Will definitely use Westside Electric again.

The fast and friendly,I also ended up doing 2GFI outlets. The white outlets and new white switches…read moreand face plates look great. These small updates to an old condo make all the difference.

On a Thursday night I discovered my 16 yo hot water heater sprung a leak. I called Hardcastle Home…read moreServices first thing Friday morning and they were able to schedule Kyle to come out that afternoon to give me an estimate. He confirmed the hot water heater needed to be replaced and the new installation would be brought up to code. Kyle made several calls and was able to schedule Travis to come up Saturday for the install which was great since ALL the water to the house had to be shut OFF! Saturday morning Travis called to let me know he was on his way. Within a couple of hours the old hot water heater was pulled out (and he took it with him for disposal ) and a new Rheem hot water heater rated for my altitude was installed. I couldn't have been more pleased! Highly RECOMMEND Hardcastle Home Services!!

They'll call you when they're "5 minuets away". I went to the building they were supposed to be at…read moreexactly 5 minuets later. I didn't see the hardcastle truck. I wasn't going to wait around as I have work to do. So I left. I figured they'd call when they're get here or at least stop in the office. They decided to just sit around, make no calls and no effort to contact us when he arrived. And he left minuets later.... Do not use hard castle as I do not plan to ever use them again in the future. Extremely unprofessional and rude.

We needed our electric panel replaced at our cabin to get insurance coverage. We called Ace…read moreElectric and they gave us a date and time that they would come out and give us an estimate. We planned a one week vacation around this date with our grandson and his friends. One week before our appointment they emailed us and cancelled (not postpone, but cancelled) and basically said good luck. We are now in a dilemma with no insurance and used up vacation. Poor, poor way to operate a business.

My go-to electrician. Excellent work. Excellent customer service. Prompt. Very reasonably priced…read more Very grateful for them! Highly recommend.

We had Evan out to put in a whole house surge protector. He as great. He arrived on time ,…read moreexplained everything, put everything away and cleaned up. He was very professional and answered all our questions and was very personable too. We always use Electric Way for all of our electrical needs and really recommend them.

It is always a pleasure to have Vincent working in my home; he is so helpful, friendly and…read moreprofessional. Vincent worked efficiently, and within a short period of time I had an electrical socket installed where there had previously been none. I have exclusively used The Electric Way since I moved to Colorado Springs in 2023.

Hardcastle just finished up a complete inspection, annual maintenance, flush & fill, treatment, and…read morerepair for my home boiler system. The work was completed by Reggie Gladney -- and I can't say enough good things about him!! He listened attentively to my concerns, carefully planned out and described what needed to be done, and thoroughly answered all of my questions. I was extremely impressed with the care and efficiency that he demonstrated while working on my system. And when the work was done, he totally cleaned everything up and my boiler room was like new! He was not only helpful and professional, but a complete pleasure to work with. I highly recommend!!

I had a whole-house water filtration system installed, and I couldn't be happier with the service…read more Tom arrived right on time, worked efficiently, and completed the installation professionally. He took the time to help me set up the account and get the system connected properly. He also walked me through how everything works, answered all of my questions, and made sure I felt comfortable operating the system before he left. Excellent customer service, knowledgeable, and dependable. I highly recommend Tom and Hardcastle for any plumbing needs.

After my review, the company persistently reached out to me to discuss the issues and ask what they…read morecould do to make things right. They offered either additional work at no charge or partial money back, which I do appreciate. During that conversation, I informed them there was still another issue left unresolved from the previous work. They offered to send Jacob out to inspect and address it. At first I was unwilling to allow them back to my house. They sent Jacob and I want to specifically recognize him for his professionalism. Jacob was incredibly informative, respectful, and knowledgeable. He took the time to answer all of my questions thoroughly, immediately identified the issue, and fixed it correctly. The experience with him was completely different from what I dealt with previously. He communicated clearly, treated me with respect and empathy, and made me feel much more confident in the work being done. I genuinely wish Jacob had been involved from the beginning because I believe much of this situation could have been avoided. While my past experience with the company and Andres is still frustrating, I do want to give credit where it is due and acknowledge Jacob for the quality service he provided. Jacob's professionalism, interpersonal skills and customer service earned this company 4 stars. Thank you, Jacob.

1600 dollars paid for electrical panel installation. 4 workers, 2 days off, photos taken, no…read morepanel .....excuses every time. Lastly they said they would do it for 1000 more....I no longer trust this company No refund of deposit....Atty contacted

Swartz Electric is the best of the best. Their customer service was on it from day one, they have…read morebeen in constant communication and set great expectations via email, phone calls and text. They quoted me for running dedicated lines from my panel to the bar, wired my wine chiller and refrigerators, put dimmers on the cans and pendant lights and fixed my mistakes I made with the bathroom lighting. Needless to say, mine was a pretty big job that they knocked out in a day and a half. All technicians were friendly and professional. They showed up on time and worked quickly. Great attention to detail. They might be a bit more than some, but for the scope of work they were very reasonable. You definitely won't be sorry you paid the money. I highly recommend Jairo Villalobos and his team (Briana, Bruce, and "Jaco"). Swartz Electric has my vote for the best electricians and service in Colorado Springs and possibly all of CO. Once the bar is completely done I'll post the pictures to show off the incredible job they did!

I do not recommend this company. It was acquired in November 2025. Disregard any great reviews…read moreprior to that date--it's a fundamentally different business now. Summary: Electrician was here less than an hour, flipped some switches in my electrical box, and charged me ~$400. I had used this company prior to the acquisition/merger, and they were phenomenal. I thought I'd found my "no-brainer"--any time I needed electrical work done, I'd go to Swartz. Based on my recent experience, I would never do business with them again. Post-acquisition, there is a ~$58-$68 fee that is simply a dispatch charge to get an electrician to your door and does not include any actual work or troubleshooting. That fee itself is reasonable. What followed was not. A simple electrical issue was escalated into an unnecessary "advanced diagnostic" costing $381 (also new as of the acquisition), only for the electrician to eventually discover that the problem was just partially tripped breakers that needed to be fully reset. That is the most basic troubleshooting step and should have been done immediately. There is no safety rule, code requirement, or licensing restriction that prevents an electrician from resetting a breaker during an initial assessment. An electrician might reasonably pause only if there is evidence of burn marks, overheating, a breaker that immediately re-trips, water intrusion, known damaged wiring, or commercial lockout-tagout requirements. None of those conditions applied here. Any suggestion otherwise reflects company policy or sales process--not an industry standard. Instead of resolving the issue upfront, I was pushed toward advanced diagnostics and then told the $381 diagnostic fee could be waived if I agreed to replace three plug-in breaker components for approximately $1,200. The components were on the older side, but still functional. They will one day die, and when they do, it will not be Swartz Electric replacing them. This experience felt like a textbook upsell rather than competent, methodical troubleshooting. Nothing about this situation justified advanced diagnostics or costly replacements. The issue required no parts, no special tools, and no advanced expertise. Given how different the experience was before the acquisition, I strongly suspect many of the positive reviews reflect the company as it used to operate, not how it does now. Proceed with extreme caution.