Ok ok ok ok wow wow wow x 27 to the 3rd power! Integrity freaking rocks the house! Everyone is fabulous from the receptionist to the medical assistants/CNA's and phlebotomists. ( Do they even go by that last term anymore? lol)Now 2 thumbs up to freaking MICHELLE who draws blood like a pro and delivers injections with ease. Fabulous personality through the roof and talk about hospitality . This lady not only bright me 1 blanket when I asked , but 10 min later brought me another warm one JUST BECAUSE !!Huge shout out to Dr. Dickinson PA and an amazing female doctor( whom I forgot her name ! please don't shoot me lol) who is just one of a kind. They are both extremely knowledgable and treat you as if your family! Talk about making you feel special.... they listen intently and honestly want to HELP??SOOOO down to earth and caring. Thanks so much guys, you all deserve an award! read more

My husband has been here twice, and I have been once. I went in for what I knew was a broken wrist only to be told it was tendonitis and that the x-ray showed no break. I get home, look at the x-ray and can clearly see a fracture on the very bone I pointed to. NP just wanted to give me a prescription for elevated blood pressure, despite the fact that severe pain causes that. All that was done was I was given a prescription for steroids that did nothing but push my blood glucose from pre-diabetic range normal for someone pushing 60 years old to full blown diabetic numbers! And my husband's first visit they told him he had a bruised elbow. A 2nd opinion with an orthopedic Dr. showed he had tennis elbow and severe arthritis. And then today, I took him in to get x-rays because he was in a bad wreck and his pain had gotten worse in his spine. They actually told us that they couldn't charge his insurance, and we would have to pay cash up front because of it being a wreck. And that it would begin at $250 and could go up to over $600. We went to the local ER and got a CT scan instead of xray and was given the option to use his insurance or not. $110 co-pay and insurance claim made was much better than what Intergrity offered. AND he got better care because I have a feeling he would have been told he had tendonitis and just given dangerous steroids. I told them when we left today that I had given them 3 chances and I was done and would not be back. This place is a JOKE! I'd visit my dog's vet before I'll return here. read more

Used to be great place. Now staff is super rude, unprofessional. Trying to force covid test. If you refuse they say they can't treat you. Because they can't rule everything else out. I would highly recommend some other facility. They do not care about you anymore. It's all about the money for them. And just so you know I have used and loved them since they opened. For my whole family.. This is very disappointing read more

Although I have no problem with Integrity Urgent Care, their billing has recently been taken over by a new billing agency. Suddenly we got a new bill from an office visit OVER A YEAR AGO that had already been settled up by our insurance and ourselves. The billing office stated that they found that there was some stuff from that visit over a year ago that wasn't billed as high as it should have been - so they resubmitted it to our insurance. OVER A YEAR LATER??? In Texas providers have 11 months to bill unless there is a provision in the providers contract with the insurance agency to allow more time. AND NOBODY CAN TELL ME IF THAT PROVISION IS IN PLACE IN THIS INSTANCE. read more

Why call your business an urgent care when you have to make an appointment? Do yourself a favor and save yourself some money and just make an appointment wit h your regular doctor. read more

I waited about 45 minutes even though i had an appointment. While waiting I watched them turn away two walk ins that were sick while accepting walk ins for school physicals. I don't think integrity is the right name for that. read more

Took my niece here with a high fever and sore throat. The facility was really clean, the staff was extremely kind and the doctor was professional yet comforting. They've also called back everyday to check in and see how my niece was doing. Their dedication to their patients is above and beyond what is expected of them. I highly recommend this place! read more

My wife needed a rapid test due to her profession. She called and was very clear that's what was needed, and they made her an appointment. She then arrives for her appoint they charge our insurance, call her back to the room and inform her they no longer have rapid tests, they only have the standard tests. This is absolutely crap and wasted our time and money to not be able to deliver what we were told they would. read more

called once to ask if they could look up my insurance the lady told me no I would have to at least have the card or my member number a hour later I call with my member number and a different lady tells me that she can't take it she would need my card or a paper with my member number I ask to speak to the person I talk to the first time the lady got a attitude and put me on hold for over 5 minutes I would definitely not recommend going here if they can't even have a straight front office receptionist that doesnt know how to do there job read more