As a subscriber for 45 years, I'm disappointed with today's chat! I did not receive a paper in the mail today so I started a chat. Their rep said service was stopped for non-payment. I told them I mailed a check of 12/14/24. I was told service would start when check is received. I asked them to re-start service as courtesy to a long time customer. Reply was service will be restored when payment is received! Four of my adult children delivered this paper as kids. When delivery was delegated to USPS, we have missed so many papers, I usually don't bother to call. As a small business owner myself; I am ashamed of their attitude. read more

Awful rag. For one it is clearly a partisan publication disguised as some sort of science/intelligence thing. It reminds me of a bizarro National Inquirerer- a CIA-sourced magazine. I think the Inteligencer may be another one. Either way, it created distortions and uses data abstractions. The latter can make data say anything. And any scientist or reasonably educated researcher knows this pitfall. Written to be partisan and entertaining, so if that is your thing have at it! read more

Since moving the printing operation to NJ, the Intelligencer has taken a turn for the worst. The 8 page daily is now printed on tissue paper which the ink bleeds through and makes it difficult to fold. On 5/1 the puzzle page was almost unusable because of this. The cross-word puzzle in the past 6 months has become a ridiculous display of antiquated content which is not even familiar to anyone under 60 years of age. The number of pages has been reduced to less than 20 yet the price is up to $2.50 per issue. We have had to pull our advertising because the quality of this paper is abysmal. I believe they are purposely on their way to shutting down and taking a financial credit for the loss. read more

The intelligencer service is worst. never go for any subscription, they don't provide newspaper and take your money and to get back your money, you have to call them several times for 45 days. it is ridiculous read more

Dont waste your money. The intelligencer has definitely dropped in quality but the price keeps going up and the paper gets smaller. We had Sunday only and out of the 52 Sundays there were problems with 16 of them with no paper and by the time we called we we're told it's too late to receive a paper that day. Then we were told that we did not have a delivery Carrier for about 2 months and that's why the delivery was erratic. We were supposed to receive credit for those days, but still we're charged the full amount for the annual prepayment. I called to cancel our paper because we will be moving at the end of the month and wanted to get a refund for the prepayment and was told that I would need to wait a month to get a check mail to me after the last delivery date of the paper and I was not allowed to cancel the automatic and your payment and just pay for the paper for that month. The customer service representative was rude throughout the whole call and then hung up on me when I asked to speak to her supervisor. I'm glad we don't have to deal with this poorly run operation anymore. read more

My mom is in a local nursing home and has been a subscriber for 30 plus years. Since the paper was sold to a big newspaper entity, the customer service is horrible- an hour on hold, not honoring contract time and shortening it, and several days per week of no delivery. While my mother loves the paper when it is delivered, I probably will not renew after 12/27. read more

I am fed up with this business. No/few deliveries since I paid my $150. They outsource customer service to foreign countries and you are unable to speak with anyone local. I'M DONE WITH THEM!!!!!!! read more

For 2 weeks I have been trying to get my paper delivered. Its impossible to get a real person to talk to me. My address is on South Deer Run Road but my driveway is on Pointer Place. Since I must have a new delivery person, no one is telling him this problem. I have called every day for 2 weeks and can only get a machine which doesn't really address this problem. read more

This is still an excellent newspaper - far superior to the North Penn Reporter. Their writers are competent and do not make the grammar/spelling mistakes found in the Reporter. However, their delivery is abysmal. I had been a long time subscriber but moved to a new residence. After emptying all the boxes associated with moving I restored my subscription at my new address. It is frequently not delivered to several of us while others receive theirs. Today (Sunday) it was not here once again. One week out of the last six I received all copies. However, the last two weeks on Thursday the last section containing comics, sudokus and crosswords were missing. Is it asking too much to have my paper delivered? I can hardly wait for the envelope asking for a Christmas gift. Of course it probably will not be delivered. read more

I'm surprise the Intelligencer is still in business in the internal age. The size of the paper has dwindled significantly. The lost my business for good when I went to cancel and the constantly called me. Tip: Play along and give them your updated phone # to contact you at. The only way I was able to get them to stop. read more