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    Intelligent Office

    5.0 (7 reviews)
    Closed 8:30 am - 5:30 pm

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    Mailbox centers

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    4 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    The UPS Store

    The UPS Store

    (36 reviews)

    Adams Morgan

    I've been coming to this UPS Store for about three years now, and somehow I still don't know the…read morestaff by name, which I'm realizing is a shame because they all deserve a shoutout. It seems to be the same small team of three men and one woman, and every single one of them has consistently been friendly, patient, communicative, and genuinely helpful. Over the years, they've gotten used to seeing me, and there's now that easy, welcoming rapport that makes it feel like a true neighborhood store. When I bring my dog in, they always make sure he gets a treat, which is such a small thing but says a lot about the atmosphere they've created. I regularly have to use UPS, FedEx, and USPS depending on what I'm shipping, and I can confidently say I am always happiest when the package gets to go through UPS. That's entirely because of the people working at this location. After three years of consistently great customer service, they deserve some recognition. Thank you to the whole team for always making a basic errand a genuinely pleasant part of my neighborhood routine.

    Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

    The UPS Store

    The UPS Store

    (57 reviews)

    Downtown

    I like that out of around 300 packages they only lost one (a product that was a part of the…read morepackage) unlike my previous po box where out of 100 packages at least 3 would go missing hoping I wouldn't notice. What made me give 2 Star is an attitude of one of the male assistants. He on purpose put me down in front the whole line of customers trying to make it seem like I tried not to pay overage fees ($3! ). When I walk to po box from I don't take my bag with wallet in it because one time I was robbed while walking with purse and I have ptsd from it. so I used to put the extra fees on my tab then pay next time when I drove and had my bag with me and noone ever said it was a problem. That day all of a sudden that man said it doesn't work like that. He sounded very annoyed. He said that I couldn't take my packages and everything he said was hinting that I was trying not to pay. I make $200 per hour as an influencer so it would be unlikely. What is likely is that that man was trying to feel more domineering by trying to put down a woman via being in charge of the Ups shop. Everytime he would give me packages he looked displeased for whatever reason but that day was when he let it out. I get a lot of products sent to me by the brands. I work 7 days a week to be successful at what I do. If that employee finds it triggering he might want to work at a career upgrade i nsteaf of belittling female customers.

    I paid about $200 to have a package overnighted from this location. The following day, I got a bit…read morenervous when the tracking information still had not updated on UPS' website. Two days after drop off, I called the location and asked what was going on. The store associate had no idea why the system had not updated but admitted that delivery was now late and that I would be entitled to a refund after delivery completed. Finally, late that day, the status updated and the package was delivered (at least one day late). The following day, I called the local location to request the refund due to the late recovery. The store associate told me it would take several weeks to process, and that I should check back in several weeks if a payment was not received. Several weeks later, I emailed the store manager to request an update on the refund. He said all refund requests must be made within 15 days and it was too late and they had no record of my request. So to recap a) I was told to request a refund, b) I requested a refund the very next day *and was told to check back in several weeks* and c) after several weeks, I was told it was too late to get a refund. I like UPS, but do not use this UPS location. It's either poorly run or the staff lie.

    Intelligent Office - sharedofficespaces - Updated August 2026

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