Very quick to respond and work within a tight timeline. Above and beyond willingness to provide Ala…read moreCarte services based on my budget. Super professional work. I will definitely hire again for future projects.

From the owner: Swiftwater Electric and Solar provides solar installation, batteries, and generators to Friday…read moreHarbor, WA, and the surrounding areas.

Warning: Dana Baker, owner of Friday Harbor Electric, will come to your house all friendly and…read morereassuring, agree to do what you need done -- and then do nothing. Electricians on this island are overloaded with jobs, but none of them except Baker will accept a job if they can't fulfill it. Far worse is trying to get any information from Baker or his office staff. Baker accepted two projects from me at the end of May, one a small job that he said would take less than an hour -- it's November and he still hasn't scheduled that work -- and the other an expensive, multi-step job, installing an automatic generator. I emailed once a month in June, July and August, trying to get an estimate so that I could budget for payment. There was no response, so I went in to the company's office and talked to a secretary, who said she'd talk to Baker about an estimate. Again, no response. My daughter called in September and found out that the generator had never been ordered. Her call worked and Baker said he'd have the generator installed and working by the end of October. My daughter called the distributor and found out the generator wouldn't be delivered until Nov 2; Baker never let me know this, but at 11:15 AM Nov 2 one of his electricians called to say he'd deliver the generator in a half hour or 45 minutes. When he didn't show up by 12:30 I called the office -- no one answered -- so I left a message asking if there had been a delay. At 2 PM I called again and left a message. A short time later Baker phoned ranting at me about too many phone calls and asking if I still wanted the generator or not. I said of course I do, I've been waiting five months for this, but Baker kept ranting and concluded with the statement that he'd deliver the generator but wouldn't install it. I said if you deliver it, I'll expect you to install it. So far he hasn't delivered it nor contacted me to tell me what he intends to do about the situation. I'm wondering if this was all about the two phone calls or the fact that I pointed out to the electrician that Baker's choice of placement for the generator was not in compliance with the manufacturer's installment instructions. Yes, I know; no expert likes to be told he is wrong, but I certainly wasn't going to let it be placed where it became a potential fire hazard. By the way, I never pressured Baker in any way about installing the new stove hood. Baker either doesn't understand decent business-customer relations, or has so much work he can afford to be disdainful of the people who seek his help.

From the owner: Commercial Electrical Contractor Residential Electrical…read moreContractor Lighting Design Service Calls

Very poor follow up. Issues with both plumbing and electrical work. Won't answer calls after work…read moreis finished and problems arise. Nice guys, but wouldn't use again.

Thank you so much for your excellent customer service! We arrived at our cabin to water pressure…read moreproblems, not only did Don come out first thing in the morning on July 2nd, he also came back on July 3rd to fix a second problem when the line was broken by construction workers digging a ditch!