I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

this is the only place i come for repairs for Electronics always i mean i always kind and very…read morehelpful wonderful team they have there.

Another wonderful job done by Brian, had to take my iPad and desktop in today for virus problems,…read morethinking I would have neither until Monday, but was so glad when Brian called at about 3pm saying they were ready, so very helpful and their prices are wonderful too. Thanks again.

Don't use the Geek Squad or this store! I bought five surround sound speakers, agreed on a price…read morefor installation, and when they showed up they said it was quoted wrong and would cost and extra $150! I tried talking to customer service and they were useless. Terrible experience and a rip off!

This place has gotten even worse. There is only one associate to help in customer service and only…read moreone at checkout. No one greeted me or asked if I needed help. This location is God awful and should be shut down once and for all.

Henry saved my laptop! My 3 year old laptop was running very slow and…read more I was thinking of just getting a new one but I stopped into HL and spoke with Henry and decided to swap out my hard drive for SSD and it made a world of difference. My computer is now much faster and running great. HL also sells PC's and laptops at a great price. I would highly recommend Henry and HL to anyone with a computer problem.

This was the worst experience I have ever had anywhere dealing with a business offering any kind of…read moreservices. I had a disturbing experience with a hard drive recovery request involving important music project files here. The agreement was that I would pay $300 if three specific files were successfully recovered. When I came in to inspect them, the first two appeared corrupted/unusable. I asked to check the third file and said I would still pay the full $300 if even that one file worked. The technician Henry refused to let me verify the third file. While it was already loading/opening on my computer, he unplugged the hard drive. After that, when he connected it to his own computer, the drive stopped showing up. He also accused me of trying to copy the files by inspecting them, checked my computer, and refused to immediately return my original hard drive, saying he needed to "fix" it and delete the recovered folder before he can return it to me. I called the police, but they said it would need to be handled as a civil matter because of the contract. I'm sharing this so others can be informed. In my experience, I was not allowed to fully inspect the recovered files before payment, the drive stopped mounting after it was unplugged by him forcefully during inspection, and I was not able to leave with my original hard drive afterward and was told with a smirk that he will try his best to get it done as soon as possible. Avoid this place at all cost,

Friendly, fast and efficient. Came in with a problem on a PSP and the problem was analyzed and…read morediagnosed. It wasn't able to be solved this visit but every effort was made to remove a stripped screw. We really appreciated the effort and the care that was taken. We got some good advice for next steps and weren't charged anything. I will absolutely return in the future when I need repairs on any of my devices. Highly recommend. Easy parking and access. Appointments taken. Prices clearly marked. Five stars!

Robert is a good guy and very knowledgeable and professional in his field. I recommend him for your…read morecomputer repair needs

Robert was prompt, professional and knowledgeable. His rate was reasonable and i got alot of…read moreinformation as well. It is hard to find good honest service oriented people these days,but Robert is one of them. I plan to use him for future projects and would recommend him to anyone. Thanks

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

I worked for a fortune 200 company, retired after 38 years, then went back to work somewhere else…read morefor another 6 years. I always had an IT specialist that took care of my company needs and was always able to talk about things on my family and their personal computers. When I retired I had no one. I found Sheldon at Pro Computer in Buford when he started and he is the absolute best. You can talk to him about anything and you know by talking to him, he knows. I trust him, depend on him and I would go no where else for me and my wife's personal computers. He works by himself but don't let the size of his business fool you. If you need help with your computers, and you do not go and introduce yourself to Sheldon it is a big mistake. I moved 100 miles away for 3 years and still used him. Sheldon is the best.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!

My old HP serves my needs and I am not ready to buy another. My battery died and Patrick was able…read moreto get it in 24 hours! Perfect for my home based business. I also replaced a power cord on another computer from his stock in the store. Comparable to Best Buy in price, closer to my home.

Fast, efficient service. My laptop screen appeared to be going out, so I bought it in. It was…read morediagnosed, and a price was given after inspection before I left the store. I picked it up later the same afternoon. I recommend this business.