[This review is for my experience purchasing a home.]…read more We couldn't have bought our house without the fantastic assistance we had from Alex Davenport as our mortgage broker during the whole process. Alex worked with us to make sure we could find a loan that fit us and fit the type of home we wanted to buy. He was very thorough and stayed on top of everything. He also worked well with our realtor to ensure a smooth process. There were some kinks along the way (my fault for changing jobs!) but they were taken care of. Alex is a very professional, yet easy-going person and we were thrilled to work with him. I highly recommend him and this bank if you're looking for someone to help you figure out finances as you search for a home!

I cannot say enough good things about this People's Exchange Bank. I recently bought my first home…read morewith the help of Alex Davenport & his assistant Kimberly, they made me feel so comfortable and confident during the whole experience while I had no idea what I was doing and asked probably 3 million questions. Never once did they act put out by it and always stayed very understanding. They made this experience so wonderful as did all of the employees who greet you as you walk in, just such a friendly & welcoming group. I highly recommend this bank.

We were satisfied customers of Benchmark Mortgage for years. We recently started another…read moreapplication to purchase a condo with Melissa and things were progressing. Suddenly we received an email from Brad Hacker saying that Melissa was no longer handling our account. I replied asking if she had left the company and received a curt very short reply saying yes. There was no attempt to reach out to us to see if we needed anything or to get to know us and our situation. A week or two went past and I wrote a note saying that we wanted to have a conversation. FIVE DAYS LATER we got a note asking when we wanted to talk. At this point we decided to move on. The communications we received were unprofessional and very casual. Done!

Brad is an excellent loan officer. He gives weekly updates and has always closed on time! His…read morecustomer service is way above average!

I recently bought a condo in Columbus, and working with Bill and Jamie at Northern Mortgage was…read moresuch a great experience. They were super informative, friendly, and made sure I understood every part of the home-buying process. They were also really responsive -- whenever I had a question, they got back to me quickly and helped keep everything moving fast. The bumps in the road we did run into were smoothed over quickly thanks to them. I'd definitely recommend Northern Mortgage to any of my friends looking to buy a home or condo in the area. Couldn't have asked for a better team!

Bill and Jeanine were great. Returning texts, emails and calls during and after hours. Even on…read moreFriday nights and weekends. Bill was dead on with his early assessment​ of what our monthly payment would be and what we had to bring to the table. So no surprises at the end. If there was a 6th I would give it.

I've been a member of KECU ever since I started working for the state in 2006. They're fast, yet…read morefriendly. I've never had to wait on hold for more than a minute when I've called them with an account question. When you call them, you talk to a real person at the bank, not someone in a call center overseas, or a robot. Their rates are very competitive; they're better than any other bank I've seen, and they're not out to nickel and dime you like most big banks are. Of course, you're going to get better savings rates with an online, high yield account, but their mortgage and car loan rates are much lower than what you'll find at a stealership, or a commercial mortgage lender. They've only got one branch, but you can use any of Commonwealth Credit Union's ATMs around town, as well as any AllianceOne network ATM. There's also a handful of shared branches across the country and state that you can use to get to your money. Did I mention they've got free online banking and billpay? I've been tempted to switch to Commonwealth Credit Union since they've got 4 branches in Frankfort and one in Lexington, but the folks at KECU just treat me right each time I come in.

With rapidly dropping temperatures and a broken furnace I needed a completely new unit ASAP. I have…read moreseveral friends who bank with KECU so we did research and found that KECU has the lowest interest loan for the type of loan we needed to replace our furnace. After completing an application and a few emails back and forth with the loan officer, I was approved in no time and able to replace my furnace before the next freeze. The staff at KECU was very helpful and VERY patient with a loan newbie. I will definitely continue to bank with the friendly folks at KECU.

Even as a Realtor, my personal mortgage loan was the most difficult I've ever been through. Mindy…read moreand her team handled it with complete professionalism and I have confidence in everything she does. I refer all my clients to her, and am thankful for a reliable partner in the mortgage business!

From the owner: Envoy is one of the top mortgage lenders in Harrison, OH. We are committed to providing a…read morestress-free home buying process. We offer FHA loans, VA loans and many other home loans, at some of the best mortgage rates Harrison has to offer.

I worked with Mark @Lynx a couple of years ago and the service was so stellar. I went back to Mark…read moreagain. He makes it easy and stress free. I checked mortgage rates all the time and he is always able to surprise me with a lower rate then I previously thought was possible. He represents a lot of mortgage companies so he can always find one for everyone. I highly recommend Markfor everyone you will not be disappointed

Lynx does a phenomenal job at finding the best mortgage deals for the A+ borrower all the way down…read moreto the credit challenged borrow. The loan officers are down to Earth and shoot you straight on the best mortgage options. I highly recommend Lynx.

I filled out all information and scheduled an appointment a week in advance. I work from home so I…read moreonly had a small window to speak with someone. When I didn't receive my call at the scheduled time I called them. They told me my appointment was actually later in the day and he was busy. I asked if they could call me back, since this was their error, when I was off work. They told me they could not and decided my business was not worth their time. I would not recommend.

ONE WORD: Superheroes! I beg you to consider no other when you go to pursue financing to purchase a…read morehouse. I had started with another mortgage company and due to their apprasiers my deal was looking like it was going to fall through. I had started 45 days out from expected closing, and was now down to TWO WEEKS. Now I am sure this isn't typical, but these guys PULLED IT OFF IN 2 weeks!!!!! From the minute I walked into their office I was greeting by a super sweet receptionist who offered me everything but the kitchen sink. Every single person I met and worked with here was so helpful and enthusiastic. It was like being part of the greatest team ever. They explained everything, which was important to a first time home buyer. They gave me lots of updates and never left me wondering where I stood. Once again as I sing their praises from the mountain tops, from the comfort of my gorgeous new home, THAT STILL CLOSED ON TIME, I tell you, USE THIS OFFICE!!!!!