Sales team was amZing ! Corbin was very communitive and fantastic thru the roof project!! Highly…read morerecommend

Our experience with this company was extremely disappointing and far more stressful than it should…read morehave been. What was supposed to be a 3-4 day project according to the contract ended up taking about a month, mainly due to poor communication, delays, and lack of project management. Our gutters and downspouts were removed and left sitting in our yard for three weeks, and our home went over a month without gutters, which led to water intrusion during storms--something we had never experienced before. The initial soffit and fascia work was also done poorly and required multiple follow-ups before it was finally corrected. Throughout the entire process, communication was extremely poor. We repeatedly had to contact the company ourselves just to get updates or have issues addressed. Promised callbacks from management never happened, and at one point we were even told our bill might be sent to collections while we were still waiting for the company to return our calls regarding unresolved concerns. There were also basic professionalism issues, including trash left in our yard by the crew, including fast-food bags that my dogs got into. The only reason this review is not even worse is because Robert, the replacement project manager, eventually corrected the installation issues, and Phil later took the time to listen to our concerns and offer a partial discount. Unfortunately, that only happened after weeks of frustration and repeated attempts to get someone to respond. Overall, the experience showed serious issues with communication, scheduling, and project oversight. Based on our experience, we would not recommend this company

Steer clear of this business. I purchased an oversized wall mirror less than three years ago, and…read morethe silver backing is already deteriorating. It seems their lower prices come at the cost of using poor-quality materials. They'll only replace the mirror if you pay for installation again--what a disappointment! It's no surprise this company ranks among the lowest-rated local glass providers.

Started with a visit on Le saint dr. They have a nice sized showroom. The staff there are very…read morehelpful and can provide additional information with product literature. Installation was scheduled and completed within a couple of weeks. We had a small issue with a scratch on one of the panels of the shower glass, but there were no issues having them replace and reinstall a new piece of glass. Customer service was super good. I would use them again with no hesitation

The sales call was quick and easy. We even opted out of leaf guard without pressure…read more The day of instal, the team showed up on time and finished with amazing results and added curb appeal. The yard looked like it had never been touched. A few days later, we had an in person follow-up and excitedly allowed your sign in our yard.

I told the sales rep right away that I would make no decisions today. He told me that was fine but…read moreyou receive an additional amount off if you do make a decision today. After a 90 minute presentation and listening to all his personal tales I asked how long was the estimate good for. He informed me that it was good for today only. What a racket. I had told him I would not be pressured. He told me that he was not pressuring me but that was the way it was. So the buy one get one free offer was only for that one day. I am not stupid. I have other companies coming to my house for estimates. I feel like I was talked down to. No way will I work with a company that treats me like that. I expected the estimate to be good for at least a week or more.

I found Steve from Great Installations on Thumbtack when I was looking for someone to enlarge two…read morewindows. He was very responsive, professional and efficient. He came out to do the quote when he said he would, charged a reasonable rate, and completed the job as scheduled. The windows look great. I followed up with a small issue with the insulation coming out on one of them a couple days later and Steve came right out and fixed it, no questions asked. I appreciated his quick response in order to make sure everything was perfect.

From the owner: The GO TO! Vinyl Window Service in Ohioread more

We recently moved back to Ohio and the movers broke our glass table top. Frank's Glass created a…read moreperfect custom replacement piece. All of the staff is friendly too.

We had a rock hit the windshield today and drove to Safelite and couldn't get in until next week…read more Drove up to Franks Glass and they took care of us right away and it was half the price of Safelite!

I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!