You really could not ask for anything more from a realtor. She will go above and beyond to help you…read morein any way possible. She is patient and attentive yet not pushy at all. She is beyond thoughtful and truly an amazing realtor and person. I am so blessed we found her!

I had a similar experience to the other negative review. I had reached out and received a prompt…read morequote over email. I indicated I wanted to chat briefly before providing a deposit, and Melissa sent me her number. I called and left a couple voicemails over two days and did not receive a response, so I followed up over email indicating I'd be going in a different direction, and then Melissa called. We aligned on details and Melissa told me my date was "locked" and we agreed I'd pay the deposit as soon as she sent a proposal with the details. Four days went by, then Melissa sent me an email saying she could no longer honor the committed date. Very frustrating when working on short time scales during a stressful home sale process.

Ghosted by Melissa. I contacted this business via their website and received a prompt response…read more Anyone who's closing on a property and moving is already stressed. After a few emails, Melissa asked me what street property was on (I was seeking design help) and was going to check her schedule to come out and look and get back to me by Friday. That's was last Friday and nothing. What a waste of time. Beware of ghosts who give you their rate (typically $45/hour per email) and express interest in your project.

I've used Debsan for both wallpaper carpet and shades. They always do a fabulous job. selection is…read moregreat ! They discount the wallpaper. I've worked with Sandi many times and she is very knowledgeable and talented. they have my repeat business because I am so happy with them. recommending them to my daughter who just bought a condo.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

Yelena made me the most beautiful custom bedroom curtains…read more She is extremely talented and the curtain fabric is outstanding. I highly recommend her for your custom curtain needs....5 stars...outstanding.

Lena did an incredible job tailoring my wedding dress. She took the time to explain her process and…read morewhat her recommendations were. On my wedding day I felt very confident and secure in my dress. Despite it being a strapless dress I never felt it slip (even while dancing!). It's very clear to me she is an expert in her craft. I will definitely be going back to Lena in the future for my tailoring needs!

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

Excellent customer service, Rich is great informing us the progress of the installation! the blinds…read morelook amazing! great quality and highly recommended

I put in a request for a quote on the website and got a prompt response and had an appointment set…read moreup for the next day. Rich arrived on time with many samples to choose from. He measured the windows and told me he'd provide me with a quote the following day. I got the promised quote (very reasonable) the next day and decided to proceed with the project. The shades arrived within the time frame Rich gave me and when he had them, he called to schedule the installation. Rich and his coworker again arrived at the promised time and the install was so quick! I'm in love with my new shades. At a time where it's hard to get a contractor to just return a phone call, Rich and his company were a breath of fresh air from start to finish!

Sam's & Son has did a wonderful job supplying, altering and installing a few curtains in an…read moreinterior corporate space. Within two weeks, Sam's & Son was able to not only provide me with samples of reasonable priced curtain fabrics but a complete estimate and idea of installation as well. I was very happy with their quick response and easy communication and how they helped me find the right curtain fabric and necessary alterations. Their installer, Steve Davis is just as professional, easy to work with and did a great job installing the curtains. Will use again!