New units in excellent condition. The areas around the units are paved. The process to move out…read morewasn't great, I called and left a message that was not returned. I then emailed with no response. I was then billed for another month. As soon as I saw I was billed again I called and left another message that was returned right away. The payment was reimbursed the next day. Other than that little glitch I was very satisfied with Unity Pointe Storage.

From the owner: Welcome to Unity Pointe Storage, your trusted partner for all your storage needs. We provide secure…read moreand convenient storage solutions for individuals and businesses who need extra space for their belongings. Our storage units come in various sizes from small to large, so you can choose the perfect fit for your items. Whether you need to store seasonal items, office equipment, or household goods, we've got you covered. Our facility is easily accessible, with ample parking for your convenience. Plus, our friendly and knowledgeable staff are always ready to assist you with any questions or concerns. At Unity Pointe Storage, we pride ourselves on providing exceptional customer service and competitive pricing. We offer flexible lease terms and online payments to make your storage experience hassle free. Contact us today to learn more about our storage solutions and rent your unit today!

STAY AWAY! We rented a unit on Curtis road and when we went to get our belongings, the key broke…read moreoff in the lock that they provided. That was Tuesday and the office is closed. I was given the facility manager's contact info and called him the next morning. He told me he could not get to it that day, because of the weather, but would "try tomorrow". When I asked when, so I could meet him with new lock(he told me they don't have any) - his response was that he would let me know when he cuts it off. I then explained to that I am NOT comfortable leaving the storage unit unlocked all day while I am at work. His response: "I guess that depends on how much you truly this facility "! Truly remarkable response. So... He never called Wednesday, or Thursday, or Friday. Friday afternoon I called again- Ethan will jot respond or return my call. I went to facility Saturday morning and met Ethan. He does not care. We have moved into our new home, but all of our belongings are being held hostage by this storage facility. The lock they provided cannot be cut off by bolt cutters, so I am stuck waiting for Ethan and I help. Ethan told me he might get his guy out here Monday. I don't know what that means, so now we are left to contact our attorney to get our stuff out of there. Do not use these guys. They are very good at cashing the check., but will tell you to your face that they don't care.

From the owner: National Storage Traverse City - Curtis Road offers secure self storage in Traverse City with…read moreflexible rental options and multiple storage unit sizes. Customers can store furniture, business inventory, and seasonal items in a convenient location near Curtis Road.