Awesome experience and one of the trip itinerary's highlights. The overall trip was a gift, so the…read moretour was already factored in. The reservation was set day's prior, so we arrived early in the day and had the freedom to ride to various attrractions and exit the bus at places that we wanted to visit specifically. The bus was never overly crowded as there were many buses on the road at any given time. It was great. The earphones were provided at the beginning of the trip. They were only for listening to tour information. This is the first time that I chose to do the touristy thing in London, but it was definitely a memorable experience. I got to see and visit all of the popular tourist attractions. I don't think we missed anything within all areas of Central London. Though it is not necessary at this point, it is something that I would consider doing again.

This was a great excursion and a great deal for the price. We spend an entire day riding around on…read morethis bus and getting on and off at different locations. I highly recommend it to cover the most ground, especially if it's only a short trip like ours was.

Great reviews on Yelp guided us to The English Bus for our tour of Stonehenge. I liked the idea of…read morea small group tour. We had a great experience! We easily booked on line a couple months in advance of our trip to Stonehenge, Bath and a Secret Place. I had a few questions, which were answered quickly through email. Instructions and itinerary were provided after we bought we tickets. Additional and helpful information was sent a few day prior to our trip. Noelh, our tour guide, was knowledgable, interesting and fun from the moment he picked us up in London. He provided information beyond the tour stops. He was engaging and had a good understanding of the geology of Stonehenge as well as the historical background. He made well time stops for breaks. We spent about two hours at Stonehenge, two hours at Bath and an hour at the Secret Place. The Secret Place was worth the extra and I highly recommend. Noelh offered a brief and interesting walking tour at each site and left us time to explore on our own. We were allowed to bring snacks on the bus but we didn't need them because we stopped plenty at places for food and drink. Noelh provided water. Bring water and rain gear. There were UBC ports for phone charging on the bus. The bus was very comfortable. Noelh was sensitive to a woman that was having mobility issues and arranged for her to skip part of the walking tour. I enjoyed Stonehenge and the Secret Place immensely, I was glad I saw Bath, but it was too crowded during our visit. Others on the tour really loved Bath. I highly recommend The English Bus tours.

Tommy was awesome! We loved Bath! Go to the places he suggests. The Cotswolds were lovely and we…read moregot to see where "War Horse" was filmed. Stonehenge is incredible. How people got those rocks in those spots aligned with the solstice- it's baffling with their simple tools.

Tip: I recommend showing up at a bus tour stop to purchase your pass (ticket). I bought a two-day…read morepass and got a third day for free. That deal currently doesn't exist on the Big Bus Tours site. I find it helpful doing a bus tour in a city that you are visiting for the first time. I've done such tours in Philadelphia, Los Angeles, Shanghai, and London. Of course, it's also fun to take a tour when you've been in a city before. New York comes to mind. Anyway, I decided to get a ticket from Big Bus Tours when I was doing touristy things in Piccadilly Circus. I am normally a planner (I got a city pass to various tourist attractions), but for tours, I show up at the stop. There's a reason why I do it. You can often get a deal. I ended up getting a three-day pass, but I only paid for two days. It was nice to get an extra day for free. There were three different routes that this bus company offers. I did all three, which was great. You get a pair of headphones and you listen to the audio detailing what you are seeing. It's informative and fun. You can choose the language that you want. You hop on a double-decker bus that allows you to hop off to visit a touristy site (Buckingham Palace, Hyde Park, Big Ben, etc.) and hop back on when you're done. Naturally, if you want to stay for the full tour, it's cool, too. Top floor is best for taking photos, which I did. It was December when I was in London. I recommend wearing a hat, a warm coat, and gloves to keep warm. It can get a bit windy, but I was fine. It did rain on my last day, so I sat inside. Taking photos was fine, but you deal with the window in front of you and potential glare. It was comfortable and a great learning experience as a tourist. I recommend it if you have a chance while in London. (45)

Bought tickets online for me and my wife. First pickup,…read moregreen line at Kings cross. Waited almost an hour. Then when the driver did arrive he stopped briefly well before the spot and immediately took off. A group of us all had to run after him. In fact the sales guy told us to run. Wtf?!? When I complained to the driver, he yelled at me like it's my fault. 2nd stop, we waited again almost an hour for the red line. When I complained to him he also yelled at me. Horrible drivers. Horrible experience. By the way, we saw multiple buses coma and go from the other companies as we waited. Don't use Big Bus!!!! Ted, the 3rd driver was nice. Ted, I'd suggest switch companies.

When you have a day layover, there is so many sights to see when traveling. I remember to…read moreparticipate a tour when I visit Munich, so that we could see a good amount of sites. We did free tour with Dave. He was super great! When we did this tour it was on and off raining. So these tours happen rain or shine. The tour was focused on the castle aka the royal tour. We were taken to many photo spots and I love all the context we get. Dave the tour guide was so knowledgeable and super kind. On these tour he tells your tips on how to navigate around the city and etiquette. He was willing to give recommendations and directions when the tour ends too. Remember that these tours had a lot of research done and that you should tip as much you think it is worth. These tours are such worth it as they can build some structure on the trip. I look forward booking with Sandman's tour company again. :)

Had Alexis for the old London tour and he was AMAZING! Highlight of the trip! Learned so much and…read moretook us down very cool quiet, hard to find areas

We booked this dinning experience as a way to see the city and the holiday lights, while having a…read morenice meal. The experience was nice and I would probably recommend this to others. Excellent way to see the city and cover a lot of ground, so to speak. We were fortunate to be sitting next to some locals, so they helped to narrate the buildings in the areas that we were driving by. Big help! The biggest challenge was finding the meeting spot. A bit frustrating but we managed to finally find the group in time, so give yourself time on the front end! The food was good, but the service was just average. The server would deliver drinks and meals to the 3 men directly next to us and then we'd wait for 15-20 minutes until we got any attention - really odd. They need coaching or more experienced wait staff to deliver in a sequence down the bus by sections.

This was definitely a unique experience for me and my husband. We hadn't done a dinner bus tour…read morepreviously, so we weren't quite sure what to expect. I'll caveat this by saying that our trip consisted of going to London & Paris, and we did the dinner tour in both locations. If it were just the London experience, I might have rated this 3 stars but the Paris one was clearly better .. I'll get more into that in my Paris review. But here were my thoughts of our London experience. First, it was probably more confusing than it needed to be to find the bus; when you enter in the address given on the website, maps puts you at a location inside the park, which closes way before the bus arrives for the dinner tour, so you're to actually arrive at the bus stop right outside the park. We had done the dinner & drink experience, so we were given champagne when we boarded. The menu was comprised of a tuna tartare, beet root tartare, pan seared cod, beef fillet, Brie cheese course, and a cream filled pastry for dessert. Overall, I thought it was a pretty well planned menu given that it was served on a bus, with sizable portions. There were components of each dish that I enjoyed but overall, things often looked better than they tasted (a bit bland). I believe our host's name was Jackson; he was great. There was another lady who seemed like she'd rather be anywhere else than on the bus and really took away from our experience. I had asked for a couple of things (more water and an extra utensil for dessert) and didn't get them. While we did the dinner tour because it covered more ground, I'd probably recommend lunch, if at all, to be able to see the sites. I'm not sure if it was a WiFi issue but the map didn't load for us and there were only a couple of sites mentioned to us so we didn't known where we were. With it being dark and the lights in the bus being on, it was hard to see outside.

We booked despite the bad reviews because it was the only way to get Harry Potter tickets during…read moreour quickly planned trip. We read the reviews and understood we were going to need some patience. The problem with many reviews were the meeting instructions (via TripAdvisor) so we went to the Baker Street location a day early to scout it out. We could not find signage for Golden Tours. We did see a Harry Potter bus dropping off a group and assumed (wrongly) that the spot was also the meeting spot. Actually they do have a location (store front) near the Baker street stop. It is not on Baler Street. If you come out of the tube and turn away from the wax museum, you will find their store from down the next block. That is the meeting spot point for tours! Very important thing to know and find -- because you have to meet there to get your tickets beforehand. We missed our bus time despite arriving 45 minutes early. The staff was less than kind about this part of the trip and made no apologies for the lack of directions. They gave us headphones but there was no movie on our bus. We had set our expectations low for our son, due to the reviews so we didn't mind -- but there were some disappointed families near us. The bus was clean enough but no WiFi and the phone charges didn't work on most seats. The driver for this portion of our trip was great and very helpful given that he had to help us find someone on site to get our Entry tickets. Despite the set backs, we finally had tickets in hand and enjoyed the studio tour from here on out on our own. The trip back was easy enough but this bus driver was less friendly and at one point was screaming at another driver along a busy street in London. We actually found it comical and thought it added to the busy city feel, but I could see how many guests would find this very unsettling. All in all, it is OK if this is the way you can get entry tickets to something on your must see list, but if you have options - I'd try another company.

I was here during Christmas season and booked the Christmas lights tour, and I was very…read moredisappointed. When arrived, the guide just scanned everyone's ticket and let everyone on. There was no direction or distraction to go upper beck or lower. When I arrived to the top, it was already full. I know everyone there did not pay for upper deck, because they just let everyone up on a first come first serve basis. When we confronted the guides, they refused to check everyone's ticket. We did not get the experience we paid for, and there is an up charge to sit on the upper deck. Also, the driver clearly did not know the route! The guide kept telling him he's going the wrong way and we were stuck in traffic in the wrong place most of the time. The driver made an illegal u-turn, that put the everyone in danger. The driver did this twice, and there was clearly conflict between the guide and driver. Would not recommend this company. They did not try to rectify the situation, did not honor those that paid for their spot, and overall not enjoyable with the conflict with driver and guide. Update *** they offered me a 25% refund, which is a very low compensation for what I paid for. What makes this company even more of a scam, they are asking via email for my bank account and routing number for the refund. I told them I do not feel comfortable and just refund to the card I purchased the tickets with. THEY ARE A SCAM. AVOID THIS COMPANY AT ALL COST.

The number 11 bus route is one of the best in London for sightseeing, if you don't want to fork out…read morefor the more expensive tour buses (and endure their running commentaries), and generally operates at a much greater frequency. Running from Fulham Broadway to Liverpool Street station, the route takes in a whole load of classic sights, as well as useful transport hubs such as Victoria coach and train stations, and Sloane Square, Charing Cross, Mansion House and Bank railway/tube stations. It was even better when they used the old Routemasters, but you still get a great view from the front of the top deck. If you go straight through, the off-peak journey time is around an hour end to end, although most people are likely to travel between Victoria and St Paul's. The route starts in Fulham Broadway, and then travels the length of the King's Road in Chelsea as far as Sloane Square, when the sights begin to really start: the Chelsea Hospital, Westminster Cathedral, Westminster Abbey, Parliament Square and the Houses of Parliament, Whitehall (passing Downing Street and Horseguards Parade), Trafalgar Square, the Strand, the Aldwych (with all its churches), the Royal Courts of Justice, St Paul's Cathedral and the Bank of England. Not bad for a single fare of £1. At various times I've used this to travel to and from work when I worked in Whitehall. The frequency in my experience tends towards the lower end (ie every 10 minutes) although it has improved in recent years. Still, it's a great way to see lots of sights for very little cash, and if you have an Oyster card or travelcard, you can use it as a hop-on, hop-off service.

One of the oldest bus routes, memorialized by John LeCarré, and Father Christmas isn't driving it…read more It may be that the 22 has supplanted a lot of its older route.

Really wanted to love this, but for the price, not at all worth it. We were staying at the hotel…read morethat this picks up at, so decided to go during our trip. We bought our tickets about 3 days in advance, showed up on time and waited about 20 minutes after our time was supposed to start. When the bus finally showed up, they told us that they were running behind, so we weren't on the list. "Luckily," they were able to squeeze us in, or I think we would have had to wait another whole hour. They don't have any sort of queue system, so everyone just waits on the sidewalk and then rushes the bus when it arrives with no organization whatsoever. I believe tickets were about $60 USD, which seemed like a lot to me, so I figured it must be great. I wish I would've read more reviews beforehand because it's just super corny, and you can't see anything they are pointing out if you're seated on the from the lower part of the bus. Eventually, they have you close the window shades and participate in a mock séance. Our host was good, I suppose, but, again, just really corny. If you're interested in a ghost tour, choose a walking one where you can actually see and learn the stories.

The tour guide was very energetic and he acted his heart out but there could be so much more in…read morethat tour. They could have hired a nurse to walk in front if the hospital When we stopped at the hospital . There could be actors on the bus playing ghosts instead of a video which was totally fake looking . How about somebody walking around with blood clothes or something. Even a little more use of the effects they already had at their disposal Like the lamps or the smoke . Could be so much better .

When I saw this tour, I thought of how fun it sounded to march along beside the guards. And it did…read morenot disappoint. Our tour guide, Alex, helped make the tour fun and very educational. It was great to listen to his commentary and also to march along beside them as they made their way to Buckingham Palace. We were able to see them from a few different spots and then we hung out at Buckingham Palace to take photos for a while before heading down to where the guards return after they're done. We would not have known about their return trip if it weren't for the information we got from Alex. It really was a great experience!

The tour was amazing! I had so muh fun with my kids and the tour guide Alex was very nice! I…read moredefinitely recommend!

David is an excellent local guide! He contacted me days before the tour just to confirm everything…read moreand answer any questions I had. He also let me know that the time was changing the night before our tour, which was very useful information as the hotel did not mention anything about a time change and we were not aware of it. David is very knowledgeable and shares a lot of information while driving to each destination. We learned about not only the sites we were set to see but also about the buildings, statues and areas that we passed along the way. We started our day at Hampton Court. David provided us with tips on how to make the most of our time there. We were able to explore on our own and then he picked us up for our lunch break. David had reservations already made for us at a cute restaurant on the river. We ate inside the restaurant and David stayed outside and was ready to go when we were done. The food and service there was excellent. We then continued to Windsor Castle. We were able to take all the time we wanted touring the castle and then shopped around the town afterwards. When we were ready, I simply sent David a text and he was there and ready to go in 5 minutes. We had a pleasant drive back to our hotel with great conversation. Ask him anything about the area and he will be able to answer with confidence. David is also knowledgeable regarding accessibility at the sites. My mom needed to use a cane that day and David was very patient and assisted her with getting in and out of the van. Additionally, we asked David about local markets to visit the next day and he provided us with information on several different ones. We went with the market he recommended and my mom had a blast walking around and shopping. Bottom line, we had a great time, we appreciated his service, and we would definitely book with David again.

Did not deliver as promised. Driver was kind of rude and not very talkative or willing to engage…read morethe group. Instead of guiding at the sites and providing info he stated in the car. Real let down.