Matt and a lady (did not get her name) Helped us in our price range and made sure we got the right…read morethings!

Every single person can relate to the horrific movement when you have your only vehicle taken apart…read moreand the part or parts that you needed to get the vehicle fixed IS NOT THE CORRECT ONE SOLD TO YOU BY AUTOZONE EMPLOYEE. My truck is sitting there with one of the brake lines cut off and as I am putting it back together the fitting that he told me twice. Not once but twice even with eye contact that .yes Sir this the correct one. Nope as I lay there cover in brake fluid unable to fix my ONLY VEHICLE THAT IS DRIVEN DAILY. God knows that I truly try to be a good human everyday sometimes I have slip ups and right there in my very public driveway I tell you that I let it slip out. You know I haven't found that 3/8 wrench yet but I would of love to seen just how far it went. I believe it might be one of my best public F*#King F*#K moments. But it was really just my fault for not going to O'Reilly in the first place because believe it or not they actually hire people who Know about vehicles and how to pick the RIGHT F*#KING PART FOR THE CUSTOMER. . Ok that's my opinion and you don't have to agree but I am not going to change it

They are always so helpful. Christian came out looked up at what bulbs I would need for my car …read more Assisted in helping me put in the turn signal lights and he did not have to do that put went above and beyond. I would not go anywhere else for auto parts and assistance . Very honest and I love that!!!

Understaffed and over-priced. After many minutes watching two employees do the best they can, I put…read moremy merch on the counter and left.

10/10 would recommend. Friendly, relatable, exemplary and personal customer service…read more My daughter bent her rim and I was looking for a cheaper replacement option than Midas' $189 quote, so I called Auto Heaven. I called 10 minutes before close and spoke with an employee who promised to get back with me in the morning. I was called by Chuck, the owner, within an hour. He did not have the part in-stock, but was very willing to order one at about 1/2 the price of Midas. We discussed options and he referred me to a local shop to see if they could fix the rim without us buying a new one. Chuck took the time out of his evening to help us out and didn't make a dime. You helped ease the stress of college parents, and helped us save nearly $175.

It's a mercurial boneyard for parts for autos and trucks and other stuff, linked with another…read morejunkyard on IND 37 not far from Oliver Winery. There is a wicked number of parts in the form of derelic cars and trucks here, and at the other location. The problem is motivation. Twice I went with a list of stuff for a truck that I needed. Twice, no one called. Oh, they remembered most parts of the list, but I think that their business with local repair shops is probably more important than with local civilians or shade-tree mechanics like myself. I pay cash, but apparently others pay more cash more frequently. Some yards are very interested in getting you what you need. Here, it's a bit less diligent. The upside is that parts I've purchased were good, and when they weren't they were replaced immediately to my satisfaction. Prices are generally fair to a bit above what you'll find in Indy. That said, the folks are still friendly and know their chops. They're just in a different time zone.

You never want to HAVE to visit a parts store, but if you do, this pace is a gem! Friendly…read moreservice, clean setting, and helpful advice make this place the top of the list for me!

Excellent service and very kind. I am not a car person, and other non-car people will know that…read moreoften leads to them making you feel like an idiot. I didn't feel that way at all here, and she was very helpful in finding what I needed and answering my questions.

Motor Service can always be counted on to deliver prompt professional service for your automotive…read moreparts needs. They routinely have the parts you need at a competitive price or obtain them in short order if not. In addition to getting what you came for they treat you like family and are genuinely nice people.

This place has managed to stay a solid 5 stars. I again have a used vehicle I purchased. Like…read morebefore, a wiper blade needed to be replaced. I stopped by Auto Zone, and they had one $30 blade. Advanced not only had one more reasonably priced, but they came out and confirmed the fit first. This store was better staffed and cleaner than AZ by far. It is the best option for auto parts on this side of town. Here's a hot tip - if you need wipers, just go to the counter and let them help you. All of the stores now use online guides that are pretty much worthless.

I recently bought an older Mini Cooper for my wife and needed to replace the battery. After I…read morebought a battery from Advance and replaced it, I realized that I needed a BimmerLink to register the new battery to car's computer. I returned to Advance the same day and Kyler, who sold me the battery, happily came outside and used a diagnostic tool to register the battery. Thank you, Kyler! Great service!

Extremely overpriced, will never go back. Staff was friendly and service was quick. Vehicle needed…read moreto be fixed. $900 for ball joint repair.

They may be very good at repairs and parts, but I didn't have a good experience. Although they…read moreclaimed they can tune my older Ford 7.3 IDI, after a week, they claimed that their tuning equipment had been lent to some other repair place, and whoever they lent the equipment to, could not locate the equipment. So, have a nice day. They said they didn't want to buy the equipment, which admittedly isn't cheap. They nonetheless look plainly stupid for claiming boldly that the tuning should be a no-brainer, then losing their stuff and not having the stick-to-your-word policy of finding some way to do it. So, I'm high and dry. Perhaps others have had good experience; they seem to know what they're doing otherwise, but in my narrow case, they said they could, then didn't. If there was a modicum of trust, there is no more.

Wow, is all I can say! What a very long process we had in dealing with having our camper repaired…read morefrom a storm that left a tree over our new (to us) camper last year! All I can say is that I will NEVER need to look for another place to handle my camper needs now that I have dealt with this amazing company! Cindy was absolutely excellent to deal with. She was very responsive and answered ALL of my 1k questions along the way. When she did not have an answer for me she was sure to find the answer and report back promptly. They even worked with me to store my camper temporarily as my campground was not passable due to the snow and ice. Customer for life here! I cannot thank them enough and will be recommending them to anyone with a camper/RV need or repair. Thank you to ALL the technicians and staff at Alexander's. Especially Cindy! Top notch cutomer service for sure!

Yikes! If you expect any level of decent customer service, I'd recommend steering clear of this…read morecompany. After reading through other reviews, it seems like the snotty front desk lady wasn't just having a bad day--she probably hasn't had a good night's sleep in 20 years. It's clear that attitude has been a long-standing issue. She was incredibly short with me and more interested in talking at me than actually having a conversation. To top it all off, I was hung up on. At least I now have a perfect example of how they treat their customers, so I won't be wasting my money here again.

I was assisted by Caroleena at the Bloomington, IN Geek Squad. She solved my issue with my HP…read morelaptop that I purchased at the store within a few minutes. Caroleena's professionalism and assistance should be noted and appreciated. This occurred I think on Tuesday or Wednesday on July 7th or 8th, 2026. Steve Smith

My Ex ordered a Starlink Wall Mount bracket online from Florida and checked the box to be able to…read morepick it up from this store. Apple's Map app GPS lady directed me into the parking lot via Seventh St and I found multiple handicapped parking spots available right in front of the front entrance. Yay! I went into the store and the helpful guy manning the front desk kiosk directed me to the cashiers up front for my pickup. The friendly young cashier was about to go do something else, stopped, and came back to help me. She found the order, verified my identity and handed over the box. Easy peasy! Thank you very much Bloomington Best Buy. You were much better than my last two Best Buy encounters in Avon and Greenwood.