I've been coming to this store out of convenience for many years…read more I don't know how these proprietors survived the pandemic. It's certainly not because of this married couple's warm & engaging demeanour. Far from it. Where costumer service seriously lacked before, it's all but vanished now. I went in to buy a battery for my key fob. Aside from being their unpleasant selves, the now wanted to charge me for opening up the fob. Last straw folks. Despite their rude & haughty attitude I've always remained polite. They always have to make a straightforward transaction unnecessarily difficult. You'd think they'd make business easier not more difficult, you'd think. They lost out on that purchase & a substantially more expensive purchase. Do yourself a favour & save yourself the frustration of dealing with this curmudgeon husband & wife team!

Several problems with this company!! First of all don't trust the hours of business on the web…read more They change their hours all the time. Also they DON'T ACCEPT RETURNS even if they assure you they are selling you the correct battery. It didn't charge what I needed it for .. I tried to return. They said no returns allowed....they are only small business. SMALL BUSINESS WITHOUT GOOD CUSTOMER SERVICE!! GOOD LUCK TO THEM!!! They did say they would send it back to mfg and if battery ok they would not give you your money back. Don't forget they told me what battery was needed!!!!! Very Upset. Would NEVER recommend this business

I bought a power chair charger from them a year ago. The charger stopped working during the…read morewarranty period. They shipped me a replacement after providing a photo of the bad charger plugged in to the outlet and to the power chair. Excellent customer service and quick shipment. I highly recommend them. AA

When my laptop battery died, I bought one on Amazon, but it was never delivered, it was shipped…read moreback from Canadian border. I tried Aliexpress, and after placing the order, I was contacted and the seller asked for more money for shipping, $95 (US), and the delivery time was around a month. Then I stumbled upon these guys, they were so quick to let me know they didn't have it in stock, but could order it. They kept me informed about the delivery at every step and the battery arrived as promised. I could have even chose to go pick it up in person at their location. Great experience!

Far better than any NAPA, Carquest or parts source I've ever been in ... 42 yrs wrenching ... I…read morewill be back

From the owner: General Auto Parts is a full line auto parts store with parts for all makes, all models at…read morecompetitive pricing. We have all the great name brands you know and love... ACDelco, Fram, Monroe, Timken, Walker, Remy, Dayco, Kleen Flo and many more. With friendly staff providing great customer service at competitive pricing - this is the place to shop. We hope to see you soon.