I drove over there after my truck started up a bit rough. A few people had lined up for the shop to…read moreopen, but they still got me out of there nice n fast. They checked my battery and deemed it to be good still and sent me on my way. The people working were also very kind. Respect to a business that doesn't immediately just try to sell.

I have been a long time customer and these folks are the best. They offer an abundance of services…read moreand counsel you through the best solution for your needs even though there are other more expensive options. Take advantage of their expertise and knowledge and make them your first stop and last stop. The quality of products and services is unsurpassed. Also, they are just really good people to do business with. I highly recommend them!

This business is unethical so stay away. I ordered a simple $100 part over 7 week ago and still…read morehaven't received it. At first Zach would answer my calls but now he's ghosting me. Both the office message system and Zach's mobile number are full and won't allow you to leave a message. Feels like a lot of other customers have bought parts and this business isn't sending the product.

From the owner: We are a manufacturer of stainless steel fuel tanks for you stock, custom, hot rod the car of your…read moredreams, we also make bumpers, chrome and stainless steel for Chevrolet and Ford cars and truck from 1928-54/ In addition we make s/s bumper braces for 28-40 Fords, and hundreds of other products.

Great store with the usual wide selection you're used to at an Oreilly's. They carry most…read moreeverything you'd need to help fix/repair/maintain any vehicle. Also nice that you can bring old oil in for recycling and it's free. Have come to this location several times and it's pretty good. They keep it decently clean and well stocked. Some of the employees are friendly and some are not, so it really just depends on the day what you're going to get. They also have convenient hours, too. Nothing crazy mind-blowing here but it's consistent with what you'd expect and gets the job done.

This comment is for the O'Reilly's in Machesney. Excellent for when you need something good quality…read moreand not expensive! And in a timely fashion! But unfortunately the service was horrible, the manager is a power chasing jerk and needs to treat his employees with respect in short staffed chaotic situations!

Mike keeps playing games acting like he doesn't remember us calling about a p.o.s transmission he…read moresold me I want a refund but tells me I can't get one. I drove 3-4 time to Rockford from Racine and wasted about 100$ in gas each trip. Still hasn't given me call back I asked to speak with the owner/boss "he's on vacation" but wasn't on vacation an hour prior before I called the second time. I strongly suggest you don't buy anything from them. They are the true definition of a junk yard lbvs. Also never received my 100$ core refund

I am a small business owner in Indiana. I purchased a used engine from Rock City Auto Parts in…read moreRockford, Illinois -- about 2.5 hours from my location. On April 08, 2025, I left my credit card information with the owner, Kevin, to hold and pull the engine. My card was charged $1,002.11, which included the cost of the part, tax, and a credit card processing fee. A few days later, I traveled to the business to pick up the part. At that time, I paid $924.38 in cash, and Kevin told me the credit card charge would be refunded. He said he had my card number saved in his system and did not need to swipe the card to issue the refund. After a week had passed and I still hadn't seen a refund, I contacted Kevin again. He claimed the refund had been processed. I called my bank to check -- no refund was pending. I followed up with Kevin again, and during that call, he realized that a refund had been accidentally issued to another customer with a similar transaction from the same day. He told me he would contact that customer to resolve the mistake and issue my refund. However, after that conversation, he stopped answering my calls. I have made multiple attempts to follow up, but he has not responded. I am requesting assistance in recovering the $1,002.11 credit card charge, which should have been refunded after I paid in cash. As of today, I am waiting for KEVIN M HOFFMAN to return my calls. I have left multiple messages with his staff. No return calls.

Johnny was AWESOME!!!!! He was polite and respectful!!! He put my bulbs in quick and easy.read more

I was helped by a young woman called Tee. She was very knowledgeable about my problem. She had…read morelots of good info and saved me a couple of bucks too!

Honest people in the car repair business- for sure! I've been a customer here for several years and…read morehave everything from oil changes to brake jobs, to air conditioning done. These are nice people and people you can trust! Very competent to!

From the owner: Our auto repair shop is conveniently located in Rockford, Illinois. Our quality ASE (Automotive…read moreService Excellence) certified mechanics at Gottman's Automotive Service employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.