We absolutely love their service department! Mike and his team are honest, friendly and…read moreprofessional. We have taken a couple of our vehicles there for servicing and always leave happy. We even took my classic car in to have the A/C system checked out. My father had installed it, but it wasn't connected before his passing. So we left it to Mike and his crew and they handled it! We won't go anywhere else!

Speak with Chris Burton sale consultant, I have purchased many cars before but I took the reviews…read morefrom here at yelp and Chris is one of the reasons they must have a 5 of 5 stars. He is a very trustworthy and very knowledgeable sales consultant, he is a very professional to work with. The entire process of purchasing my 2024 F-350 was so easy and very pleasant no games no gimmicks here the entire staff was awesome. I highly recommend this dealership and specially Chris Burton Thank you so much Chris and will be back for another purchase for my Son soon

Great Selection. Clean Vehicles. Mechanically sound. Free Oil Changes great perk‼read more

Unbelievably helpful- above and beyond effort. So grateful!!!! Thanks team! Even on a Sunday nightread more

TNT picked up my GMC Z71. Got off the driveway leaving dually ruts in the yard, but no big deal…read more They put a used engine in for the agreed upon price. A mile from their shop the check engine light came on. Then started finding other chit not working. Heater fan, cruise control, mirror adjuster, odometer. A week and $200 later, they pull the truck around with a CLACK, CLACK, CLACK, CLACK, CLACK sound coming from it and the TNT guy jumps out and says "you know this needs a transmission right.?.?.?". Everything listed here worked on the truck before a locked up engine and parked for 9 months. The A/C system was trash when parked and idk if the washer fluid worked or not, too lazy to put washer fluid in it and too tight to fix the A/C. 2002, 300k truck. But everything failed, all at once.? Motor, instrument cluster, mirror switch, cruise control, fan switch, AND a transmission...??? 2 MAJOR components, 3 important, and one luxury, all at once.?? The Check Engine Light was not mentioned while paying, but it is currently NOT on.

I drove three hours with my brother to purchase a vehicle and couldn't be happier with how…read moreeverything went. Dylan was phenomenal from start to finish -- knowledgeable, transparent, and never pushy. He made the entire process smooth, efficient, and stress-free, which is not something you can always say about buying a car. The transaction was straightforward and exceeded my expectations. I would absolutely recommend Dylan and this dealership to anyone looking for an easy, honest car-buying experience.

Great customer service and through . Take my vehicle here for all its service needs and have never…read morehad a bad experience. will continue to use this dealership for service as well as future vehicle purchases. Modified due to the finance department. Be careful with the way the contract is drawn up and charges that re applied specifically the interest rate. I have an excellent credit rating yet was given a lender with a 7 percent ( Chase) interest rate yet NMAC offers 0 percent. Kickbacks from Chase maybe? Putting profits above people maybe? Very disappointing. all 2025 Nissan Pathfinder models are eligible for 0% financing for 60 months. This offer is available to well-qualified buyers who finance through Nissan Motor Acceptance Company (NMAC). The offer is subject to NMAC credit approval and residency restrictions, and not all buyers may qualify.

Amazingggg! Just amazing. I purchased a 16 Mustang from these guys back in September & I was…read moretreated with 100% fantastic customer service. I work for a small used dealership and was so impressed on their customer service level, the internet manager went above and beyond for me, even staying late since he and I could both relate on long days. I appreciate everything he did for me and would recommend them to anyone in the market for a newer car. I appreciate these guys so much. Brandi

I ordered a touch up paint through the official Toyota website, and selected John Roberts Toyota…read morefor pick up (only store available near me for pick up). I was informed by confirmation email (when I ordered) that I would get an email from John Roberts Toyota when it was ready for pickup. After two weeks, and no email, I called weekly to check in (they promised on the phone to call and email when it was ready for pickup). Almost 4 weeks later, I finally call again to ask if it's ready for pickup and they said it is (no phone call or email, like promised/expected via the Toyota website). I drove an hour to pick up the paint since I was leaving in less than 48 hours to an out of state convention where my car would be included in content. Unfortunately, when I picked up the touch up paint (which was in a plastic package), I had no idea that they gave me the wrong color. I applied the touch up paint to my car the next day during my lunch break (after a fresh car wash), and was confused by the color that applied. I didn't have anything to remove it, so I just hoped that it would dry the correct color, but it didn't. When I called John Roberts to report that they had given me the wrong color and that I needed the correct color that day, they said I would have to purchase a new touch up paint (because the manager had left, wouldn't answer calls, and nobody at the store knew how to do an exchange or refund), and make it in time for closing when I had to finish my shift. There were no accommodations at all for their mistake, not even paint remover. I asked my fiancé to book it from his work to the store and get me the touch up paint since my car, now, had an incorrect paint color on it and sent him with proof that I had purchased a specific paint color on the website and they gave me the wrong one. He barely made it before closing and charged him for the paint. I left more than one voicemail with the department manager/head of the parts department to try to get a refund for the original product, but he has never called back. Worst experience ever, nobody in the parts department knows how to do their job, and super unprofessional. Would NOT recommend.

There calling system is absoloute bullshit, I want to talk to a human it keeps saying go to our…read morewebsite and when i type in the website it gives it doesnt pull up on any search engine.

Easy admission and check-out. It It is a good idea to check the vehicle inventory on line before…read moreyou make the trip.

I called Fann's last wednesday the 19th for a part and was told it would be shipped the next day or…read morefriday at the latest. Kept checking my bank account and realized they never charged my account. Called them back friday and was told they still hadn't removed the part I ordered and I asked them to please call me if they did or not. NEVER got a call. Now it is the 28th. Called them back and they BROKE the part I ordered and did not feel the need to let me know.

Great mechanic. Easy to work with. Helpful, insightful, understanding. From the start of the job…read moretill the end of the job, he was always helpful and didn't seem to mind me checking in to see how things were going. Traveling with car issues is never great but I always felt comfortable and never taken advantage of in a situation that already felt out of control. I would recommend anyone within a short drive use Burke's.

From the owner: Family owned auto repair shop in the heart of Tennessee. Specializing in full service auto repair…read moreby appointment only