My wife and I are suing Big Springs Garage in Tullahoma. I would advise everyone to avoid them at all cost. Over $1,800 in parts and labor and 10 weeks in the shop to fix the motor in my car. I pick the car up and the motor blows 4 miles down the road. Then they try to say it's not their fault and that I brought them a "piece of shit car." Real convenient position for them to take after they've taken my money and taken so long to do the repairs. By the way I asked them to swap in a junkyard motor that I had sourced originally. They convinced me to repair the original motor and then acted like I was somehow taking advantage of them when they couldn't fulfill their promise of fixing it. Reply to Big Spring Garage's reply to my Yelp review. 1. They take a lot of pride in making sure their customers are taken care of, then why did they tell me I brought them a "piece of shit car when I couldn't fix it" and then proceeded to tell me to get out and not come back. 2. I had taken it to Heath automotive prior to taking it to Big Springs Garage. They said the motor was beyond repair and that I needed to swap in a different motor instead. The only reason Heath Automotive did not take the repair is because they were closing their Tullahoma shop and moving to Winchester. When I came to Bug Springs Garage I asked to have a motor swapped not fixed, they said they could fix for reasonable amount of money and it would be more reliable than a junkyard motor. I worked with Heath for over four years and they've always done amazing work on my vehicles. 3. Yes they did do subsequent repairs on the car but that was only after they tried to give the car back while under their own admission the motor they had just fixed could "blowup at any moment." Told me they were not responsible and I needed to pay them and move on. It was only after I threatened legal action that they took the car back for a second repair that still did not fix the motor I brought to them and asked them to replace. 4. I did not bring it back to them immediately after the motor failed on the road because they had already had the car for 10 weeks (which time I was borrowing my employers car), seems incapable of doing the repairs required, would not hold to quotes they had given customers, and had previous threats of legal action. I instead took it to another garage in town who confirmed two things. First that the repairs done by Big Springs Garage to repair the motor they said they would repair was inadequate and second the condition of my motor was beyond repair and that my initial request of swapping in a different motor was the correct course of action. After confirming that it was their fault and that he repairs that led to my car breaking down after leaving their shop was incomplete, I returned to ask for a refund for the work they had done. I've never had any cause to sue anyone until these people. read more

Our car broke down in Tullahoma, TN. We called Big Springs Garage after the owner of our hotel recommended them. They were there within 45 minutes to tow our car to their shop. They called about an hour later with the diagnoses. If you need service or repairs on your vehicle in Tullahoma, TN, look no further than Big Springs Garage. Their prices are reasonable and their work ethic is fantastic. It just doesn't get any better than that these days. read more

My car overheated and the coolant was leaking but we couldn't find what was wrong. So we took it to Big Springs and their service was above and beyond. Excellent service, Big Springs for sure will be our Auto repair service from now on. Rob and his Wife are incredible people and We will trust them the maintenance of our vehicles. Thanks for the excellent job, a place you can trust. Luz and Dennis Hardy read more

Great service, reliable, and honest. Big Springs is the only car shop in Tullahoma you need to use. I've known the owners for 15+ years and have serviced multiple cars for me. They have established a great business with the goal to be the best car shop in town. They have one of the best Master Mechanics in the business and will do everything in their power to make things right. read more

THESE PEOPLE REALLY CARE. I had a transmission replaced which started acting up and was under warranty. They had to do a lot of work at their expense to fix the problem and told me they would not give my vehicle back until they were confident the problem was solved. They were so good to me and I'm sure they will be to you as well. Thank you Big Springs Garage! read more

We used Big Springs Garage for an emergency repair of one of our fleet vehicles. Courteous, knowledgeable staff, well equipped shop, excellent service. We are going to use them for the rest of our fleet vehicles, especially since they have Saturday hours. Thanks Big Springs Garage team! read more

Extremely knowledgable staff. Repair quotes are quick and to the point. Repair work is prompt and done right the first time. I have no complaints. read more

Took my boat in for service and the service and timely repair was excellent/ going back to take another boat! Thanks guys great work! BD read more

Best place I've been Since I move from New York Honest man experience and really fast Won't be taking my car anywhere else

Great service at a fair price! They go above and beyond measure! They'll have our business every time!