A great group of guys. My wife was panicked about her new car and a flat. I got some air in the…read moretire and they said come on down. Took the tire off and saw the nail in the middle of the tire..... got lucky. Fixed it in 3 minutes. He literally did it for free. Just goes to show you how a business should be run and just straight up good service.

Wow these guys were so fast and kind! With that being said, this is my new tire shop. I went by on…read moremy work break due to a slow leak in my tire and they got me fixed up so quickly!! I highly recommend Austin Bro's.

DO NOT go to this place!!! I had 2 tires installed and after getting home discovered two lug nuts…read morelying in my back hatch. This had to be intentional, otherwise why were they would have been on the tires. Of course today is Sunday but the manager will hear from me Monday !! it is incredibly dangerous not to not have all your lug nuts put back on. If they they will repay. Also, it's a little shady. I wasn't informed of this issue.

I have been using this business for over 20 years and always been pleased. I have a flat tire today…read morebut I would rather leave my car parked all weekend than go anywhere else. Impeccable, courteous service every time. When my son urgently had to get to Memphis and discovered a flat, he went to Cross Tire and requested two new tires so he could quickly get on the road. We didn't know what was wrong with the flat one and I told him to replace two for balancing. The Pros at Cross took care of him quickly! They examined it, explained he didn't even need one tire, simply a valve stem. He made his flight in Memphis. I have trusted them completely with my cars ever since and they have NEVER let me down.

I had ordered 4 new tires over the phone the day before and contacting my credit card company of…read morethe amount since it was a high purchase with the quote given to me on the phone, and I had asked the total price with taxes included, balancing, mounting, and was given a certain quote. I had told the person on the phone that I would be sending my credit card with my husband to pay, but NOT ONCE did they tell me there was an extra 3% surcharge if paid with a credit card; they mounted the tires, put them on my car, and when done than they decide to tell my husband of the 3% surcharge that was like $18.00 more added on if he swiped my card, but what was he supposed to do just drive off, that's theft or have them remove my tires?? My husband had went inside and even repeated the quote back to them before the tires were mounted, and NOT ONCE was anything said about a surcharge or asked how he would be paying for them. They didn't even have a sign placed in a visible location that stated the surcharge; it was located on a bulletin board as you entered the garage area where customers aren't allowed. Now how is that even legal? I called back up there after my husband informed me of the situation once he was back home. I tried to explain to them that I WAS NOT informed about the surge charge beforehand and I wasn't expecting to pay that extra $18.00, I got met with them NOT caring and rudeness to the point I told them I'll NEVER do business with them again! Now, if they had informed me that they charged the surcharge on Credit cards I could have made a choice if I wanted to finish the transaction on the phone, but they took that from me by forcing my husband's hand to have to swipe my card after the service because he didn't have the cash to give or a check to write and that is just Bad business ethics and just plain wrong!! ERR!

Our office van had a flat in our parking lot and we were unable to properly jack it up to put on…read morethe spare. Even if we could, we would still have to drive somewhere else to have someone fix it on their schedule. On Call quickly sent a repair truck and they were able to jack up the van, remove the tire, repair it and put it back on in a matter of minutes right there in our parking lot. Very convenient.

I went here after a fiasco at Firestone up the road on Cantrell. Met Marty and explained the…read moresituation. He was totally willing to help and I came back at the agreed upon time. He couldn't replicate the problem, even drove around the parking lot with me trying to get the car to do what I said it was doing. I sheepishly asked how much....he told me no charge. Shook his hand and told him that he was now my car guy!

I been going to this place for several years. they now under new ownership and mgmt and seem better.read more

great workers and fast at that very friendly place with some new and used tires definitely going to…read moreuse them again.

i called to ask about getting getting my battery replaced they helped in a very timely manner! they…read morewere awesome

My tire blew out on the highway & I was driving on my donut. They got me in immediately. I got all…read more4 replaced because it was time & a wheel alignment. It only took about 2 hours. Now my car rides so smoothly. I'm very satisfied!

We are seniors traveling from Maryland to Oklahoma with our RV (30' fifth wheel) to visit our…read moredaughter. Yesterday we had the misfortune of have a flat tire on our fifth wheel right off of Rt. I 40 W at Exit 183, AAA wouldn't help us because we didn't have the RV listed with them. So my husband managed to change the tire, but we needed to get the spare fixed. We lucked out when we found Lonoke Tire and Lube. "CF" helped us out immediately until arrival. He cheerfully directed us to the back of the shop, where he proceeded to repair the tire in no time. We were 'in and out' and back on the road in less than hour. We are eternally grateful to 'CF' and Lonoke Tire for saving the day!

On 6/14/2023 we were driving in our Class C RV and had a blow-out. I called one tire shop,…read moreexplained my trouble, and was referred to Lonoke Tire. I called and a kind voice assured me they could help. We limped off Rt 40 to the shop, where Chance and his team really helped us out! The shop had the tires we needed right there, and they started working on our RV immediately. Within an hour Chance & team had us on the road again. We highly recommend Lonoke Tire and Lube!

I went there for an oil change because I saw all the reviews talking about their honesty and…read morerespect toward women. I was not disappointed. They were helpful and informative. When they told me how low my brake pads were and the cost of replacing all the things (not just the pads) I panicked a bit. When I called them saying a man at church offered to change the pads to buy me some time and asked if that was a safe way of handling it, they were great and told me it would do fine for a few months. I appreciated their honesty. I'll definitely be back

Polite and welcoming staff with quality service and a convenient location. The only non-ethanol gas…read morestation in midtown-close to my house. Good car advice and fair car repair service prices supports my return back to Jett's gas & service.