Heather went above and beyond my wife and I for getting us the vacation we were looking for. We…read morewent to Fairbanks Alaska to see the Northern Lights and it was such a blessing. She helped with everything and even went out of her way to help when it was time for getting the Covid Test prior to the trip. I would definitely use her again!

I highly recommend using Heather to help book your next vacation. She found me an amazing deal on a…read moreflight to Barcelona, and she was extremely helpful with other aspects of my trip. Also, she quickly replied to all of my emails and phone calls, which was very important to me.

To start, I will admit I had never utilized a Travel Agency before to book a vacation. However, for…read moremy family's and I Summer vacation trip to Japan it really felt like an arduous task when I tried to do research of where to stay, visit, etc. I did not know what to expect when originally coming across L & B Travel on the app Thumbtack. When I reached out I was assigned Sebastian. From the very beginning Sebastian was extremely friendly, patient, understanding and most importantly, very knowledgeable and transparent. I initially sent him over a bullet point list of what I was looking for and details of our trip. We then scheduled a short call to discuss my trip and confirm some trip details. Very quickly thereafter Sebastian provided the initial itinerary that was extremely spot on, which made me appreciate that he listened intently and captured every single detail of my trip request. I immediately felt more relaxed knowing that Sebastian really cared about my trip and wanted to get things right, right out of the gate. As part of the itinerary that Sebastian provided, it included a phenomenal package of hotel stays, flights and tours across 3 cities in Japan at cost-effective rates. Things I would 100% not have been able to find/secure on my own. Sebastian was able to get me everything we wanted in our trip and within our budget. I could not believe it! Fast-forward to once we were in Japan... We had a tour one day to Mount Fuji and the third party company that Sebastion had procured our tour from, had delayed our tour voucher and still had not provided it as of the morning of our tour. From Japan at 8am local time, as my family and I waited outside the tour bus, with 20 minutes left before the bus would leave for the tour, I called Sebastian for his help. In less than 5 minutes he called me back and retrieved the voucher from the third party and emailed it me, so we would not miss our tour. Sebastian sprung into action immediately and saved what could have been a very disappointing day, into a day my family and I will never forget in such a wonderful way! As we were getting close to ending what had been an incredible vacation to that juncture, I reached out to Sebastian as we were gearing to heading to our final city (Osaka) in Japan for our final 3 nights, asking if he could do anything about our hotel lodging as I felt our jr. suite would be too cramped for my family of 5. Again, Sebastian sprung into action immediately and was able to pull some strings and upgrade us to a larger suite that was perfect for us AT NO ADDITIONAL COST. All in all, reaching out to L & B Travel and being fortunate enough to work with Sebastian was the best thing that could have happened to my family and I with our vacation as everything turned out beautifully, as we really had the time of our lives. That being said, I recommend L&B Travel to anyone and everyone, and I recommend Sebastian to all who are looking to plan a trip. He really knows his stuff, but you get a guy who is honest, patient, understanding, hardworking and transparent, and who did all the heavy-lifting to get my trip planned successfully. I have found my travel agent and without a doubt will continue to use L&B and reach out to Sebastian for all of my future trips/family vacations. From my family and I, THANK YOU, Sebastian and L&B!!

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

Kimberly at Travel Gem Vacations helped my family and me plan the vacation of our dreams. We…read morereached out to her a few months before narrowing down our destination, and from the start, she asked all the right questions to understand our preferences and needs. She provided thoughtful, family-friendly options and quotes that made the planning process seamless and stress-free. Kimberly handled everything from booking our flights to securing our stay at an all-inclusive resort in Punta Cana, Dominican Republic. Our room at the Riu Bambu exceeded all expectations. It was ideally located between the kids' aquatic park and the main pools, dining and bar areas, making it incredibly convenient for our family. We couldn't have asked for a better experience. Kimberly's attention to detail and dedication to our satisfaction truly made all the difference. We look forward to working with her and Travel Gem Vacations again for our future getaways.

I highly recommend Travel Gem Vacations to anyone looking for a memorable, well-organized travel…read moreexperience. They turned our Bahamas getaway into an unforgettable adventure, and I can't wait to plan my next trip with them!

Marilyn sets the vibe! No need to stress when booking with her!…read more We have used Marilyn to book 2 trips officially now. One time to Jamaica for a destination wedding and most recently (September 2021) a nice relaxing getaway to Mexico. Marilyn checks all the boxes for us! Response time Best Price Options Real & Honest Opinions While in Mexico we were enjoying our vacation so much that we called her to extend. On her day off while driving she got us another day at the resort and new flight plans. The girl has SKILLS! Thank you! Can't wait to book our next trip!

Marilyn and her team did a fantastic job on our 2 week trip to Tulum, Cozumel and Playa del Carmen…read more Every last detail was planned out in advance and it was a great experience overall. She was even available to assist during our trip when we could not locate our transport to the ferry crossing. She called the company and was able to locate the person and everything went great from there. Thank you again for everything Marilyn.

We are grateful for our experience working with Janice. We went to Rome and Sicily in July/August…read moreand she helped us identify lodging with pools in both locations, which were key for our young children (who love to swim and needed a place to cool down in the summer!). We wanted to put together a unique travel experience instead of a pre-planned, cookie cutter trip, and that is exactly what Janice helped us plan! Sightseeing, cooking classes, markets, a boat ride ... even gladiator school for our oldest child - we were able to incorporate it all. We highly recommend, Janice!

Janice Wells was amazing to work with! We traveled to the Amalfi Coast for our honeymoon late…read moremay-early june, specifically Praiano, Capri, Naples & Rome! She recommended our favorite hotel of the trip, Hotel Piccolo Sant'Andrea. It was truly magical there! The vibes, the views, the people, the pool drinks & snacks.. it was by far the best and worth every penny. Capri was great as well, but it ended up being our least favorite of the trip. We stayed at Villa Marina and while the hotel was beautiful, the people staying there were not. Overall, I wouldn't recommend Capri for a honeymoon - more for families & friends. Naples & Rome were both incredible, and we cannot wait to go back soon, adding florence and lake como to the adventure!! Everything Janice planned for us was 10/10, smooth, convenient and made us feel really special! She even put notes to us in each room with champagne and sweets. Thank you Janice for the trip of a lifetime!!! We will remember it forever

Their knowledge and experience is beyond compare. When I am traveling to a foreign land, I want…read moresomeone who's been there to help me make decisions and guide my choices. I know I can trust the professionals at Laura's travel!

Lynda Schauf has planned my trips to Europe, Asia, Africa, the British Isles, and Africa. Also a…read moregroup trip to Normandy. Superb in every respect!

Anna took my idea of a bucket list trip to Italy and made it happen! She picked the hotels, booked…read moretransportation, trains, gave great suggestions on tours and travel tips. Our trip was amazing and was so smooth, especially since she booked all the trains going from city to city. We had the best trip ever and I would use her again!

Can't recommend Anna enough! We couldn't have asked for a more attentive and accommodating travel…read moreagent. She booked us the perfect honeymoon in Jamaica within our budget and went above and beyond helping us manage unexpected flight delays after-hours. Can't wait to work with her again soon!

My sister and I retired from a 12 day trip to Italy I can't thank Raquel enough. She turned what…read morecould have been a logistical headache into a seemless, Dream vacation. The hotels were perfectly located, our bus driver was an expert driver, the itinerary balanced iconic sites with local hidden gems. Our local tour guide was wonderful. Raquel was always available to handle every detail. That allowed us to truly enjoy our trip. I highly recommend her for a stress-free, expertly planned Italian vacation!

Just came back from my Thailand trip and I cannot thank Raquel enough for making the trip so much…read moreless stressful for myself and the group I went with. She helped me with booking a hotel, flight and even the activities out there. She was always available and answered very quickly anytime I had any questions. For our trip, we had a layover in Korea which I had also always wanted to visit but I was sad that our layover was very short so when I told her this, she helped me out by calling the airline to give me a longer layover just so I could explore the city and I am so insanely grateful for that because it made the trip so much more special.

I reached out to Barbara in January to start planning my trip to Cancun to Hotel Xcaret 9/28-10/4…read moreWe were very adamant about the place we wanted to stay at but she gave us cheaper and variety of different resort options. My boyfriend and I took a gamble on the dates we wanted even though she informed us that it would be hurricane season and strongly advised that we include travel insurance. She kept us in the loop every step of the way and was so helpful that I recommended her to my cousin who ended up going on the same trip with us. Barbara even called us months after we put down the deposit to look for a cheaper rate for us. The week before the trip, she mailed out our travel documents and Itinerary. She also made all the reservations at the resort and parks so we didn't have to do anything when we got to Mexico. As a thank you, Barbara even gave us a thank you gift, which was the absolute sweetest. I will definitely be using her again on the next trip, and have already given her information to friends and family.

great travel agent. Barbara recommended our trip to the Hyatt Ziva Puerto Vallarta Mexico,…read more (please see my yelp review for the hotel, it was great) and she was right it was a great place to see. we had no problems with our trip, which why having a travel agent is so important. we had no problem getting on our flight, we had a contact at the Puerto Vallarta airport waiting and a driver to take us to the hotel. at the hotel the check in was so easy and friendly, I thought they were going to try and sell me something, but no just friendly people. when we checked out, (and we really didn't want to) there were no surprises, no extra charges, no problems. the ride back to the airport was already arranged and the driver was waiting before the arranged time. no problems getting back on the flight home. thanks again NUEVO TRAVEL!

I have used Advanced Journeys twice now and love the fact of not having to search and hassle to…read morefind what I want, Cassandra took care of all that for me I greatly appreciate it. Cassandra is knowledgeable and easy to work with, she listens to what you want and finds it for you. On my second short trip in 2 days, love that my trip is ready for me to enjoy. Thank you so much Cassandra for your help.

My family used Advanced Journeys recently. Cassandra's attention to detail and quick response time…read moremade for a great experience with her. Looking forward to working with her from now on.