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    Inti Multi Services

    5.0 (2 reviews)

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    7 years ago

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    K2 Services

    K2 Services

    3.7
    (16 reviews)

    Major Issues: Poor communication and errors in tax preparation…read more We went to Katrina for our 2022 taxes, which went fine, we also went to her for a couple amendments. She informed us it would only be a couple weeks to complete the amendments, it wasn't until several months later that the amendments were completed. During those months I followed up with Katrina numerous times and most of the time did not receive a response. I had to email, call and text several times to get a response each time I reached out. It was also difficult getting her to answer all the questions that were asked of her. After all that time, we finally submitted the amendments, and it turns out the State taxes were calculated incorrectly, and we had overpaid which caused additional headaches and stress. I haven't heard back from Federal yet, but I'll update this review if I do. I would not recommend this tax preparation business to anyone.

    Beware!!! Do not hire K2 Services, Inc., or Katrina to do your taxes…read more I contacted Katrina via Facebook; I wish I had done more research before hiring her. Here is what happened - Our paperwork was delivered to Katrina's office on 03/09/2022. On 03/09, I requested information as to when my taxes were going to be filed; I reminded them that taxes where due on 03/15. On 03/09, I received a text saying that Katrina was going to try her hardest, that I would know more after the weekend. On 03/14, I sent a text to follow-up, in which they responded, "Unfortunately we will have to file an extension for you as our tax software is doing an unscheduled maintenance." I followed up on 03/30 (no reply), 04/12 followed up again in which they responded, "An extension was filed since taxes were due on 03/15 (which I already know, because I told them since the beginning). I continued to follow up 04/15, 05/06 no reply until 05/10 when they said that my taxes were in process, but Katrina was out of the office in recovery due to a surgery. Once again, they confirmed that an extension was filed. On 05/18, I texted them demanding information about my taxes (I have never filed my taxes this late in the year). 06/12, I send them an email (no reply), 07/01 (no reply), and 07/12 (still no reply). It was not until 07/26 when they requested copies of my daughter and I's driver license. On 07/27, I was finally given an appointment to come to their office to sign Tax returns and to pay their invoice of $1,390. To make the story short, in August/September 2022 my daughter received penalties and interest from the IRS totaling $600 and I on the other hand received penalties and interest totaling $1,907(between Federal & State). The IRS sent me stamped copies showing that they received the request for extension on 04/26/202,2 which confirms my suspicion that they never send our request of extension on time. I contacted Katrina via email, she didn't have a clean answer as to why this happened and said that they filed on time. I have not received any additional communication from them as of today. My daughter and I had to pay for penalties in full.

    Inti Multi Services - notaries - Updated July 2026

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