My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the past six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person. read more

Intouch Wireless Phone Repair - Mobile Phone Repair Near Me - Houston, Texas

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Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what needed to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond! read more

Sam is still great. Price to convenience, reliability and rapport is solid. Know he's quick, and he will graciously offer a screen protector of good quality. I think in 3 more years I'll have been his customer for a decade. As a single woman, I always feel safe meeting with Sam or his colleague, or them coming to my place. Nowadays, probably due to pandemic, all replacing/repairing takes places in their van on your driveway or in your parking lot. read more

Really fast nice guy, seems like quality work had an iPhone 11 screen changed. Thank you

A great place. In the future I will only go there. I brought a Iphone 8 in to the store for new battery. When he put in a new battery the phone did not work right because of the motherboard. Soooo he took out the new battery and told me I needed to get a new phone. For his service he did not charge me a cent. What a great honest place?!!!!!!!!!!!!!!!!!!!!!!!!! read more

I wish I discovered this place sooner! No hassle, no hidden fees -- just great service and high quality work. I came here to fix an iPhone 10 that was just sitting in my closet for a year with a cracked screen because I thought I'd be paying hundreds just to get it repaired. Luckily, I discovered this place! I called and came in the same day. It was such a seamless experience. From start to finish, I was in and out in about 40 minutes. It took the repairman (who I think is also the owner) about 25-30 minutes to fix the screen and the rest of the time was spent trying on new cases and checking out. I spent a little ovsr $100 total -- $80 for screen repair, $10 for screen protector, and $10 for a phone case + taxes. They assembled everything and even put in the sim card for us. Very professional staff, quick and easy service, and very reasonable prices especially for an iPhone. This place deserves 5/5 and more. read more

Cheapest prices I've seen in Houston. $80 for iPhone XS digitizer + LCD repair vs $250 at ubreakwhateverdontfixit. Not to mention, he provides warranty! So if there's any defects he'll swap it out. read more

Such a fast response and phone fix! Looks brand new and was a great price compared to a lot of places. Definitely recommend and will be going again if needed!! read more

Located in a small strip center, this place does a great job with cell repairs. I was very satisfied with the service and timely fashion I got my iphone back. Came in for a screen replacement. The young man who helped me seemed very knowledgeable about the phone, and we was friendly and pleasant. He said it would be about 30-40 minutes and I could wait there if I wanted. I went ahead and dropped it off. We even chitchatted a little when I told him I recently went camping. Definitely better service than your average cell repair store. They've been in business for eleven years, so they know their stuff. The cost was not too high. Prices are conveniently posted on their website. read more

There's folks are quick and reasonably priced ! I walked in at a short notice with a damaged iPhone screen where even the LCD under the glass was damaged. They fixed it pretty quickly (25 min) and gave a receipt with a manufacturer warranty . They dont negotiate on the price so save your breath . read more

Super quick (20 min) to fix my iPhone XR screen. And super duper affordable compared to many other places.

To make a long story short, I couldn't access my phone due to the screen being unresponsive. After being told by many different businesses that a screen fix would cost $100+ dollars, I was very grateful to come across "In touch wireless". Khai was very friendly, quick with the process, and charged half the price that I would have paid anywhere else. Would definitely recommend to anyone I know in the same situation! read more

Fast, courteous and reliable. Price is fair and honest.

this place impressed the heck out of me. I had a Galaxy 6 that was run over. The screen was totally messed up. They took the phone in the back ... came back out and gave me the news. The broken screen was just part of the problem; the touchpad had been destroyed as well. They gave me a flat price for the repair ... and the time required to order the parts (since it wasn't simply a screen). But here's the part that blew me away. Rather than push for the sale; they suggested I contact the carrier to see if we purchased a warranty with the phone! They indicated the warranty may or may not save money depending on the deductible. Tough to argue with honest service and what I considered to be fair pricing. I'd go back in a heartbeat. read more

Totally awesome iPhone repair spot! This was the first time I have shattered my screen, and 45 minutes later, it looks like new again! Plus Ben was super nice and put a screen protector on for free. Super fast and easy process, and very reasonable prices. I recommend them, for sure, and wouldn't hesitate to return (if need be). read more

Intouch Wireless Phone Repair - Intouch wireless - Mobile Phone Repair Near Me - Houston, Texas

Had my iPhone screen replaced in 20 mins as Ben promised, excellent and in timely manner . Would recommend intouch wireless phone for repairs. read more

Intouch Services for QX60 Thank you Brian for your outstanding services and making it easy to update my file.

I've been coming to this place since the iPhone 2 was the newest thing on the block.. The guys here are freakn awesome!!! They always give great customer service and awesome tech advice.. I've had several incidents where I would call when I shattered my and ask for them to wait on me.. They always hung around and made sure things were fixed and I was back to normal.. This is a rare thing now a days because business do not know how to take care of their customers. Intouch does and will treat you like a person.. Don't waste your time going somewhere else.. Trust these guys for all your repairs... You'll be glad you did read more

Intouch Wireless Phone Repair - Loyal customers... - Mobile Phone Repair Near Me - Houston, Texas

It's frustrating when your phone doesn't work or when the glass gets broken. Especially when you're OCD like me. It's annoying to see that broken glass. I was referred to Intouch Wireless and I have been going to these guys since 2010. I don't know how many times I have broken my phone. Khai and Ben always seems to amaze me. They provide amazing customer service, they're honest, knowledgeable and they can fix just about everything for the right prices too! If they can't, they'll let me know what I need to do or they'll give great recommendations. They even hook me up with a glass protector for only $5. I highly recommend these guys! They know their stuff! read more

Ben, was amazing and very helpful. Ask for him he help us so much with our phones and was a live saver. Thank you Ben!!

My boyfriend took my phone here to get my battery replaced for my iPhone 7 Plus. Khai charged us $40 and noticed my screen protector was cracked and replaced it for free. He was welcoming, professional, and takes pride in what he does! Service was quick and hassle free. Highly recommend coming here to get your phone fix, battery replaced, etc because they go above and beyond to make sure you are happy! read more

We need more businesses to have the kind of customer service they provide here. I called before I brung in my iPhone 7 Plus. The guy was very nice on the phone AND when I Arrived. The whole process was extremely easy & quick. Also, the price was VERY reasonable. Whenever I need a repair, this is the only place I'll be going to. HIGHLY RECOMMEND. read more

Intouch Wireless Phone Repair - Mobile Phone Repair Near Me - Houston, Texas

Took my water-damaged iPhone to get fixed. Unfortunately, it was not possible :( But the guy was super nice! So I took my friend here to get her Galaxy S4 screen and LCD panel fixed. He gave us a better quote than most groupon places and TMOBILE. Same day service! Definitely recommend! read more

I met Khai at the post office, and he referred me to his store! I am soooo glad I came. He fixed my phone right on the spot and it only took 20 or so minutes. I am really impressed. I unfortunately have been to a lot of repair shops and wasn't impressed but Khai is very personable and friendly. A woman was a little upset about a price she was quoted and Khai gave her a discount, which she appreciated. I mentioned my GPS was messed up so I needed to get a new phone. Khai looked at my settings and noticed my network needed to be reset. I went to both the Sprint store and Apple Store and they told me I needed to get a new phone. So now I have a beautiful new screen and my snap chat stamps work again!!! Come here. read more

Excellent timely and effective service. Intouch honored the quote given to me on yelp. It only took 30 mins to repair. I am extremely happy with my decision to use Intouch and will come again!!! The owner was awesome !!!!! read more

Hi really Hope you give this place a shot. I went there after a week of trying to do a claim on my insurance to get my phone repaired and I couldn't use my phone properly after 20 minutes or less the kind man fix my phone. And it was the best place to go to read more

I crack my iPhone screen all the time. I love coming here because Ben is always so helpful. They fix my phone the same day and QUICK! I wouldn't go anywhere other than intouch and I live in spring,Tx. You can't beat their prices. Great service! read more

This is the third time I've visited Intouch Wireless for repairs. The first was to unlock an iPhone, the second was to replace my gf's iPhone battery, and today to fix my Nexus 5. I never bothered to leave a review until today. I cracked my screen and it was out of warranty so I did some research and ordered the parts. There was a detailed step by step instructions online. During the first reassembly the top speaker and vibrate function didn't work. I knew if I opened it to try to fix it it may cause more problems. I took the risk and on the second reassembly it didn't power up. After three tear downs and reassemblies I tapped out and sought help from these guys. After speak with the guy the said it was probably the battery that was damaged. However he didn't have it in stock and it would take about 5 days to order so he gave me the info to a wholesaler who carried the parts and said it was about $25-30. I really didn't want to go buy the battery and find out that it wasn't the problem so I went to a repair shop on westheimer and let them figure out the problem. It turned out to be the battery after all and they charged me $55. So the total cost for fixing my phone DIY and battery replacement was: $85 parts + 55 = $140 before taxes. Intouch Wireless would have charged me $120 to fix my screen. The other store that replaced my battery quoted me $155. The moral of the story is if you want to fix your phone at a reasonable price and save yourself a headaches and the run around, go to these guys. Disclaimer: They offer customers $5 off their bill for reviews on Facebook, yelp, and a Twitter if I can remember correctly. Even though there was no cost on this visit and thus I couldn't save $5, they earned a good review since they have always been helpful and honest with me. Also on this visit I saw the tech give a customer a iPhone 6 case (used) because she was having a bad month (car flooded, stolen iPhone case, and just had her cracked iPhone screen repaired). These guys are legit! read more

I got my iPhone screen fixed today, i requested a quote online and got a response in 3 minutes. It was amazing! I walked in an hour later and walked out with a functioning phone 20 minutes later. Amazing customer service, and my phone looks great! Before walking in my screen wasn't working and kept pressing random stuff as soon as I would unlock the screen. And now it's fully functional, I can not recommend this place enough! read more

You know you're a millennial if you become super irritable and angry when you're separated from your phone. Unfortunately, this was the case for me when my iPhone 6 slid off a table, screen shattered, and was unusable for a day. Needless to say, it was a VERY annoying day. There are several "mobile" iPhone repair services around town, but I wasn't sure how trustworthy or professional they would be. Instead, I searched for an actual storefront...and Intouch Wireless was one of the first to pop up - 5 stars and all. The process couldn't have been simpler: I stopped by, slipped my poor shattered iPhone out of a plastic bag (shards and all), Khai asked for 30-40 minutes, then took the phone to the back to get started. After that, I returned to my car and spent the next 40 minutes doing whatever I could to keep myself entertained without a phone: listened to music, read my car manual, laid back in my seat and stared into my car roof, etc. I don't think I've ever been THAT bored in my life! 40 minutes later, Khai brought my phone back out - looking good as new! Initially, there were a few issues with the screen responsiveness, but Khai happily took the phone back -not once, but twice- to make sure everything was in order. I'll admit: $120 was a hefty price to pay, but Intouch Wireless's quick, friendly, and thorough service made it worthwhile... in addition to re-connecting myself to the digital world again! Thanks Khai for saving my phone! read more

Intouch Wireless Phone Repair - My poor iPhone 6...before the awesome guys at Intouch Wireless fixed her up! - Mobile Phone Repair Near Me - Houston, Texas

I've had my iPhone for the past two or three years now. A couple of weeks ago, my phone screen finally cracked while on a trip to Austin. Ben was super responsive on cost and repair time length, messaging me back within 30 minutes. Once there, he quickly informed me that my cell phone battery had inflated (which was pushing against the screen) and that it'd take an hour. Not a big deal, since I was helping my girlfriend assemble a ping pong table for her dad. Came back an hour later and the phone was repaired and practically good as new. Ben was very friendly. We even chatted about venues with ping pong tables. All in all, $86 for a cracked phone screen, no extra charge for deflating the battery, and very professional and friendly service. Why not five stars then? The new phone screen is fully functional, but it has a slight tint to it different from the original iPhone screens, so the colors have a slight blue tinge to them. I also feel like the phone's sensitivity must've changed with the new screen. When browsing the internet, having my hand along the edge of the screen prompts the phone to go to the previous webpage. Neither of things are unbearable, and I definitely appreciate the quality of work that Ben did. I just wish they could get their hands on the original Apple screens. read more

First time customer today and was treated like someone they knew personally. I highly recommend this establishment for their kind and true service. Thank you Ivan. Mike Garcia. read more

I always come here to have my iPhone repaired! I am super clumsy, so I have cracked my screen many times! The guys here, Khai, Ben & Ivan are so helpful, knowledgeable and professional. They do an excellent job fixing my phone and also in a timely manner! Besides having repairs, I also purchase the car chargers and cases here! The prices here are reasonable and I would definitely recommend this place to anyone! read more

This place was a savior. My wife's iPad charger cable broke in the charging port. I took it to apple and they said it's not repairable and said I would have to replace the unit. After a few hours of attempted surgery with tweezers, I was unable to make the iPad any better, and turned to yelp and picked this location for one main reason at first and that was location. The gentleman at the store was really friendly and quoted me with standard price and worse case scenario if it needed additional parts. I left there thinking hoping for the standard price and thinking most people would probably make as much as possible. The gentleman there called me to let me know the product was ready prior to the promised time and told me the iPad didn't need any additional parts. The gentlemen knows his stuff and seems like a really decent guy. I do recommend this place for most small electronic repairs. read more

Ok so I had a iPhone 6 that wouldn't turn on and a iPhone 7 that had a cracked screen. I had taken my iPhone 6 to Apple and they told me basically I should just buy a new one ($300) so I decided to take it to intouch to see if they could fix it and boom! They were able to get it going, changed the charging port and new battery total of $90 and the phone works great again! As far as the iPhone 7 they were able to replace the screen and also working great! They were quick to respond to my quote I had asked for on yelp and were willing to do the work on the phone right then and there. I would recommend these guys to anyone! read more

I come here anytime something needs to be done to my phone. Khai is always very friendly, thorough, and speedy. Great service for a great price! read more

Omg!! This place is amazing and Khai is an awesome Sales Rep. My poor phone was cracked and I needed it fixed and it was done for a low price IPhone 6 $110.00 and it was done in 30min! Like wow seriously recommend anyone who has an issue to come to this location! Thank you Khai! read more

Intouch Wireless Phone Repair - $5 coupon for social media - Mobile Phone Repair Near Me - Houston, Texas

I always go through insurance to get my phone repaired. I did not feel like paying Sprints outrageous price for the iPhone screen so I yelped and found Khai. I will now forever go to Intouch Wireless for screen repairs. Less than 45 minutes and my phone looks brand new again for 1/4th of he price. Thanks Khai. P.s. take him up on his screen protector offer. Can't be beat. read more

Their customer service is EVERYTHING Service is fast, and phone is back like new...will def. be back (if I drop this phone again lol) read more

I was completely unaware of intouch until I came across it on Yelp. My phone was not charging and I needed it fixed ASAP. I brought it to Ben and he diagnosed the problem quickly and gave me an estimated time for repair. He also said it would be $99 to completely replace the charging port. So I left and called him an hour later to check on progress and he says that after putting my port in a cleaning solution, it was back to normal. He said it would only be $40 now. I appreciate the honestly they show because it would be very easy to just say he replaced it and charge me $99. I will definitely be coming back here! read more