Super easy to communicate with and incredibly friendly! Truly a great experience and would not hesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well! read more

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.

Nightmare Phone Repair Experience at Be Wireless (Houston) Dropped my iPhone 14 Pro on Saturday, July 19. Took it to the Apple Store the next day (Sunday) but didn't want to pay $499 to replace just the rear glass. I also stopped by a UbreakIFIX shop and they recommended a brand new phone. So, I researched Yelp for repair shops. Rob from Be Wireless responded at 2:30 a.m. (!), and since the shop had been around for 37 years, I decided to give them a shot--even though reviews were a bit mixed. I dropped by around 1 p.m. on Monday. The owner was accommodating and even offered to meet me later that evening so I wouldn't have to trek back into the city during rush hour. lol Pop BUT, that's where the problems began. 1. Initial Repair & Immediate Overheating When I got the phone back around 7 p.m. Monday, I noticed: * They had cracked my front screen during the rear glass repair, so they replaced the front as well. * The phone had visible moisture/humidity inside on the back and was returned with a scratched casing and dirty. * When I powered it on, a thermometer icon appeared with the message: "iPhone is too hot and will turn off." It overheated immediately. * The rear wasn't sealed properly. The owner admitted it should have sat under the infrared lamp longer. I refused to take it home. They promised to make it right and took it back for more work. 2. Unauthorized Parts & Botched Fixes * The next day, they replaced the battery without my permission - with an aftermarket version that doesn't register as authentic. * Later, they said they damaged a sensor (a diode?) and needed more parts. * The owner missed our Wednesday meetup, calling en route to say they needed another day. I'd now been using my kid's phone for three days. 3. Aftermarket Parts & Makeshift Solutions * They replaced multiple front screens because of heat and burning up issues (again, not my fault). * Eventually, they offered to install an aftermarket, thicker screen and knock 50% off the original repair. I agreed - I just wanted my phone back. 4. More Delays & Excuses * They worked on the phone for two more nights and gave it back July 24 (Thursday). But even then: * The front glass wasn't sealed properly and was lifting. * There was a white "depression" on the front and humidity spot that had continued to spread on the rear screen * Owner admitted the repair was rushed because I needed my phone back - looking back, essentially placing the blame on me. 5. Still Not Fixed * They told me to try using it overnight and return if issues persisted. Suggested using rubber bands to hold the screen in place (!). * Camera shortcut wouldn't work. * Flashlight button worked, but the light didn't turn on. * Screen kept flickering all night * display color issues--my Snap icon was greenish! 6. Final Straw: Apple Diagnosis By Monday, July 28, I'd had enough. I ran another diagnostic online with an Apple tech and scheduled another in-store appointment as a last ditch effort. I was desperate at this point. Their report: NINE+ failed components, the ones that I can remember right now, include: * Face ID, Camera, front and rear Glass issues, Water damage, Battery, Sensor, Software, Unsealed casing allowing humidity to enter, Rear glass misaligned and cracking (this is the first repair that had taken place) At one point, the Be Wireless owner told me to "try Windex" on the rear glass to fix the condensation. (Girl, what?) Eventually, the rear glass separated completely. It continued to crack in the Apple Store. I have photos (see photos, and 1 video!) and plenty of evidence of the owner admitting they returned the device unfinished, because I "needed the phone," and "because iPhones run hot and have glitches all the time." I'd explicitly asked them to take their time and return a fully functioning device. 7. Final Attempts to Reconcile I offered to Zelle half of the $129 for the original, but again, cracked glass repair since I agreed to keep the thicker screen after they cracked the front glass. The owner replied, "I'm not worried about the money - I just want to get you a functioning phone." When I mentioned possibly needing a new device, he said: "Don't let Apple talk you into buying a new phone. We can fix all of this - for free. They are easy fixes and updates that can be solved. Apple said otherwise. Unequivocally. (Review too long... see photos) read more

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They were quick with response to my services needed. Good information given for future reference. I ended up replacing my device so didn't end up needing their services at the time. Maybe in future. read more

Unbeatable work. I used them awhile ago for a screen change and was impressed. Monday i ran my iphone 16 over with the car. It was totally smashed , bent and did not even turn on Picked it up yesterday and it looks brand new and works great These guys are miracle workers. Thank You highly recommended read more

Great experience! They gave me a quote online and were able to replace my daughter's iPhone screen without damaging anything else. They estimated 4 hours and called me later that day to let me know it would be ready in 30 minutes. Highly recommend. read more

Great job and I am a repeat customer. The quotes are reasonable and make sense to me for the work that is needed. I send people here whenever I hear about someone having phone issues. read more

Fast service. Fixed 2 of my old 6th generation Apple iPod. New batteries and fixed software issues.

Great service! 10/10 would come again, did a fantastic job fixing back of my very shattered iPhone, I was really scared my phone wouldn't turn back on and I'd lose pictures that I haven't backed up but I put a lot of trust and they did not disappoint (: highly satisfied customer read more

My son dropped and scratched his iPad Pro and they fixed it looking like brand new. I will say they are not cheap and always busy but they do provide great service. I recommend. read more

My iPhone battery and charging port needed to be replaced. I requested service they replied immediately. I told them what I thought the problems were and I got a flat rate for the repair. I made an appointment for the next day. Took it in. They fixed it. The gentleman did tell me they replaced the port but it might not have been the problem. Battery charges to 100% now. The phone still has a little bit of glitchy ness but it's working. Way cheaper than a new phone. Highly recommend them. read more

They were very professional and communicative too rate service. Great pricing for the service as well

My boyfriend dropped his iPhone 11 pro max facedown and half his screen was white/black glitching, got worst by the minute. It was already 9pm so all the repair stores were closed. I decided to message BE wireless, they were quick to respond with an affordable quote and appointment for the the next morning!! It took less than an hour for them to fix my the phone. Highly recommended BE wireless!!! read more

Be Wireless - The damage - Electronics Repair Near Me - Houston, Texas

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Do not hesitate to go here to have your phone worked on because they are quick and professional, and the prices are perfect!!!!

Nothing less than a 5/5 for this business. I sent Yelp a request for a quote at 10 pm yesterday and literally 5 minutes later, Robert replied with an estimation for the repair. Even when I told him extra information (my LCD screen was also broken), he modified the quote immediately which was accurate for the actual repair as well. Definitely go here first if you treasure your old phone and want to preserve it before trading in for a new one. The other phone repair businesses only replied to my request through Yelp the next day and their speed of response was nowhere near the level of BE wireless. The price provided by these other businesses were also around $10-20 more expensive than BE wireless' price. I also had a very pleasant experience at the shop with Ken, the front man, who was very humorous. I was actually 15 mins late and one customer got in line before me. Nevertheless, Ken promised my repair will be done in one hour still, and he kept his words. The repair was also spotless. My phone glass and LCD screen were smashed from falling onto the pavement. After the repair, to amateur eyes like mine, my phone is as good as new. Highly recommend you come here for your phone need! I saw people change their battery here as well! read more

Contacted via yelp I let the service tech know that my mom cracked her IPhone 11 Pro Max he was great took my mom in for a repair and he notified us on a previous issue we knew nothing about . Fair pricing and also great value! read more

Battery replacement iPhone X (drainage issues) Quick response and very professional. Other places quoted lower but their reputation was horrible so I went with this place bc affordable WITH good reputation. Went in (didn't make an appointment) and he was able to take my phone and fix it within an hour. He made sure I understood that the first charge is the most important and thank goodness!!! I will update if the battery replacement is funky but if not that means it's going strong. read more

This business responded with a quote within 10 minutes. The staff went far beyond the requested repair. I thought my iPhone X needed a new battery, but it turned out it had numerous corrupt files. My phone was cleaned up and running within an hour. And they only charged me for the quoted price of replacing the battery. I will use this repair center forever. 5/5 service and some cool people serving the clients. I added the business to my contacts and will ship broken/corrupt phones and iPads to them for life! I highly recommend BE Wireless. And I'm picky as hell! read more

Competitive price for IPhone screen/ lcd replacement and very quick same day service.

I had broken the phone screen on my iPhone 11 Pro Max, i brought it in for repairs and had it back within the day, not only that they were super responsive to my messages with a rapid response time. Very knowledgeable in their craft and very affordable. Happy to find this place, I'm bringing all of my electronic repair needs to this business! read more

They should have a whole lot more 5-star reviews! Ken was very honest with what the likely causes and solutions are for my phone, even if it wasn't what I wanted to hear. Had paid only for my glass screen & LCD replacement, but he also replaced missing screws inside my phone that must have been from last place that replaced screen, cleaned up my speaker that was quiet, and did what he could to help with issues that may be caused from water damage that happened about 1 year ago... At no additional cost! Super friendly and will definitely go back every time. Oh!!! And they have pagers read more

BE Wireless did a great job! On my iPhone XS Max they both replaced the cracked screen and diagnosed and repaired a blown capacitor which was causing glitching behavior while my iPhone was being wirelessly charged. With the current Coronavirus concerns I also appreciate the extremely hygienic and safe entry area. I highly recommend BE Wireless! Regards, Mark Ulrich read more

Quick, helpful and quality work is the best way I can put it. I had a work cell phone with a cracked screen that was upgraded and I needed to get it perfect to send back to work. The guy working there was really courteous and very helpful and even determined my best track (coupon or the standard discount they had going on) to maximize my dollars spent - which is something really rare that the business will compute the totals of both and offer the better discount to you. The work was fantastic and the phone is on it's way to my company's headquarters in Florida as we speak! Perfect score. read more

Wow! I am impressed.Worked on my cracked screen and did it fast. Customer service was awesome. They really take pride in their work. This is the best deal in town. I highly recommend read more

Don't go there unless you're prepared to go back a second time for them to fix the additional issues they caused repairing your device. And above all do not pay for the "full proof $20 extra fee to make sure the touch sensor is successful" when you go in for a cracked screen repair... I specifically did so (when my touch had no issues prior) because he told me there was a high level risk of this failing after screen repair, and my touch was perfect going in and now is completely mis-aligned. I didn't have time to go back in for them to fix this (hence why I paid the extra fee the first time) and now my touch is completely off. Cheap but not worth it in the end unfortunately read more

Requested a quote and within minutes received a response from the owner. Was not able to receive a quote without having to bring the device in to see the extent of damage. Completely understand! 5 Stars for responding so quickly on a Sunday afternoon. Customer service goes a long way in my book. If I'm in the area soon I plan to bring my device there, or at the very least stop in to meet the owner. Great job! read more

Fast, friendly service to fix my iPhone 11 screen. 20minutes in and out! They also have phone cases and glass protection screens available as well as cellphones and other electronics read more

Just got my phone fixed! It was such a simple and pleasant experience. He was very helpful,professional and kind. Hopefully I don't need to but if I ever need to fix my screen or my phone again this is where I will come to. read more

Fast reply to request for a quote, and quick repair of my mom's broken iPhone screen. Price also very fair.

An update to my original review: i ended up getting a quote of the competitor not too far from this business. Not only did said competitor charge me the flat rate they quoted me; another customer that walked in and had a similar issue, was charged the same flat rate-unlike my experience with this business. I am very disappointed with the response from this business handling my review. Since my review was posted, I've received long messages from the owner telling me that my experience was untrue-i wonder which part of my experience was untrue-the part where i was quoted one price, but upon walking into the store quoted another price (the difference was just over 30%). The messages received from the owner includes justification as to why price charged at the store is higher (again, either don't advertise your rate as 'flat' which it was not a flat rate, or explain to your customer why there are two rates, and let the customer make his/her own decisions, otherwise YOU ARE MISLEADING a prospective customer). Owner accused me of going around and slander companies (funny how most of my reviews are really positive ones-maybe that's called slanted in 2020); owner threatened with 'pursuing other actions' in one of those long rants. This honestly has been one of the worst interaction I've ever encountered. My conclusion: there are so many other places to get your gadgets repaired; this business might do a great job in repair, but their handling disputes, if such arise, are on a poorer side - risk not worth taking in my opinion. read more

excellent service. fast, good prices and good attention. i recommend it now, i keep writing becase this app obligated me before post my review excellent service. fast, good prices and good attention. i recommend it now, i keep writing becase this app obligated me before post my review read more

Super fast response from owner after asking for a quote. I asked for a quote from many different places and he was the first to respond. We had a full conversation before hearing back from other places! He answered my many questions in detail and was upfront about everything. Set up an appointment time and didn't need to wait when I came in. Would def take my phone to be repaired here again! Hopefully I won't need to, but at least I know where I'd take it! Masks required for store and a partition behind the counter. My phone was ready in the time that I was told! read more

It is the second time I use Be Wireless. Once for an Apple watch screen replacement and the second time for an LG phone screen replacement. Their strength: - They have always been very responsive to my requests for estimate. - On those 2 instances, they have replaced the broken parts with high quality parts (not the cheap low quality stuff you can buy on Amazon). - They work fast, and the quality of their work is outstanding. They even went beyond and took care of some traces of corrosion at no extra cost. - Their communication is clear and efficient. If you are looking for competitively priced top notch professional repair, go with them. read more

I don't really write reviews for things, but it needs to be said that the quality of the repair work they do here is exceptional and very fairly priced. A device I was not sure was going to ever work again was able to be fixed not just skillfully but also promptly. So much so that I'm using it to write this. read more

HIGHLY RECOMMEND!!! Absolutely FABULOUS service! Totally fixed iPod with a severely damaged battery. It's working PERFECT now! Cannot say enough good things about this shop. If you have any iPod, iPhone or IPad issues you should definitely give them a call. Very, very, very HAPPY! This shop did not want to charge for all of their hard work and a new battery until they were sure the iPod would hold a charge. It's been working perfect and we will be stopping by this weekend to pay. Shocked and amazed with such EXCELLENT service and treatment!!! THANK YOU!!!! read more

Loved this place, my iPhone X screen had broke and had checked with Apple on how much it would have been for repair.... $279 close to half of what it would have cost for a brand new iPhone X. So I messaged BE WIRELESS right away for a quick quote. I had to get it fixed ASAP because I'm new to Houston and I need my GPS for directions,they were quick to respond and was able to squeeze me in right away! Not only was he quick but he was so helpful. My screen works perfectly and the touch is not off at all. I will never go to another place to have my phone repaired!! I love their customer service so much, from messaging with Robert through their yelp page, to how awesome Ken is in store. I came in because my screen popped out, but he said since my phone was still properly working, he recommended for me to put a case that will hold the screen in so I wouldn't have to replace the whole new screen just yet. I left and it was meant to be, my clients little son had gotten a hold of my phone and had dropped it and dragged it across the floor (so it looked that way). The screen was black, cracked but I could still hear that it was working! I called Ken at 4:00 to see if there was any chance he was able to fix my screen today, mind you they close at 6:00. He said yes if you can get in here fairly quick! I came in by 4:45 due to Houston traffic, but he was still sooooo helpful and repaired the screen for me! I cannot be more grateful and thankful for Ken! read more

Great job by BE at a good price on replacing my cracked iPhone 7 screen. I'd recommend!

My phone wouldn't charge, so I went to BE Wireless, and now my phone charges. I had other phone problems which were also fixed. Quick repairs, especially considering COVID restrictions. read more

Great honest and affordable service. I would not go anywhere else in the area for cell phone related services, to get anything like that repaired. You will not be dissatisfied. read more

My son destroyed his iPad screen and even bent the frame, they fixed it in one day, it's looking brand new. Great service for a great price, I would use them again read more