I went through Draeger for my 6 months with an interlock. Of course having an interlock wasn't fun,…read morebut the draeger interlock gave me no problems, no false positives, no issues with it not working. The techs at the Newport News location are efficient, respectful, and easy to work with. They definitely made the process as smooth as possible. 5/5 would recommend if you need an interlock.

ABSOLUTELY the WORST!!!! Please please please people. DO NOT waste your money. I mean all these…read moreinterlock companies are garbage, but Drager RoadGuard takes the cake. In fact they made the cake and passed it out. I wish there was an option to give negative 80 STARS but I can't. Andrew Harper (Tech- Fredericksburg) was beyond rude and as helpful in answering questions as a turd in a punch bowl. Showed up for my removal 15 mins before my appointment and no one was at the location at 1130am July 11,2023. The only response back I got was from Daniel (Admin guy) who stated that Andrew was at a doctors appointment and may or may not come in at all. Was told to wait and Andrew may come back. After waiting 4 hours at that location. The General manager (Phil) was called during that time and he had no answers either and stopped answering calls from Daniel or myself. The GM did call me back a while later after the fact and when I called him back I never received an answer and another call back. Made another appointment at the Richmond Va shop for July 12th 10am. Had two people cut in line who had appointments after my 10am appointment. Waited over an hour and Jacob (Tech- Richmond) was about as friendly as a Soviet Guard ti a prisoner in a gulag. Hung up on me twice when I was trying to get verification on my appointment and the directions " man I'm busy right....click!". He was nice in person as most people are, just needs to work on his phone etiquette with PAYING customers. Save your money folks.... Cause nobody care at Drager RoadGuard Interlock. Do not use them in Va or anywhere. I'm sure they aren't any better in Tx either. We may have gotten a DUI but your customer service shouldn't affect our treatment as paying customers. I figured TEN Honorably served years in the Marine Corps would mean something to Dragers but I guess Not. Save your money Everybody and find another better company..... Thanks and Not to Dragers RoadGuard Interlock.