We are moving soon and i needed a place to take my 24' Car Hauler to get some maintenance and…read morerepairs. I looked and looked for a place, i called at LEAST a dozen places who were booked out for weeks, then I fortuitously found Leonard Buildings & Trucks. I wish i had known about this place sooner, between my personal trucks and trailers i would have been here A LOT! When i called, Grayson immediately answered the phone and was very knowledgeable and able to answer all my questions. He said to bring it by and, since it was a little larger than they typically worked on, he could assess it and let me know if they could help. I dropped it off on Thursday and picked it up on Monday! The service was friendly, helpful, and professional. The location was easy to find. Their inventory is impressive. The price was more than fair. I'll be back for any of my truck, trailer, misc. towing needs!

I had purchased a set of running boards for my truck that had to be ordered (July 31, 2024) after…read morewaiting for over 5 weeks I called (Sept for an update on order, I was told would be in 16 Sept we schedule appointment for 17 Sept for install, dropped vehicle off for install to received phone call parts not in understandable deliveries are not always reliable. Was update by manager that delivery was schedule for later that day, could I leave truck overnight and would be installed next day. I agreed to recommendation. Parts was to be installed on 18 Sept, received a call that installer was late, and an installation would process would start later that morning, I called about update on vehicle in afternoon and was told they had run into an issue with the harness being too short and would need to be extended and that holes would need to be drilled to run wires in door thresholds. I said that if that was what the installation instructions said, I was good, but I told them that I had a trip planned the next morning and need my vehicle, received call back that another issue was they did not have rubber grommets for the wire run and would have to order them. After this total frustration set in and told them to put vehicle back to original state and I would be up to pickup truck and a refund. I want to state that I have purchased numerous items (trailer, shed, truck covers and running boards in the past from the same business) but his has to have been to worst experience I have had, not sure if it has to do with personnel change or what, but feel I was treated as just another number for a sale so as to what I was told; quote " if we don't make sales we don't feed our family". I will travel well outside my area to make future purchases before going back to the Portsmouth location

Awesome service, didn't try to up-sell any product! I only needed a tongue jack and the have it all…read moreand it's respectably priced. Took care of my needs and the man doing the welding was awesome. Thanks to the whole team!

Recommended a customer to them and had a flat bed installed. They had to remove a like new service…read morebody (value $ 7,500.00). Customer went to pick up their service body only to find it was not there. Somebody there had to of sold IT!!!!!!

Came to Advance to get my alternator tested, and Nick ended up going above and beyond that. Thank…read moreyou so much he really helped this single mom out! I would definitely recommend going here.

Absolutely amazinggg!!!! I came in because of my battery dying & Buddy was extremely helpful…read morethroughout the entire process!! He tested it for me & tried charging my battery. It was completely dead & still under warranty so he hooked me up with another one & was very thorough. I highly recommend going here for all your necessities & replacements they were so nice & made the experience so effortless & also was very efficient. I will definitely be going back if I need anything else for my vehicle! Thanks again Buddy I really appreciate all your help & knowledge with everything!

s/w Ms. Jennifer at the chesapeake location and she is just fantastic very knowledgeable about the…read moreequipment and helped me by walking me through on how to get my riding lawn mower started again and I am every so very thank you and just welling to help. This is what customer service is about caring, listening to customer, and being able to accommodate to those in need. For every thankfull, Jerry Vernon a real customer

I have three John Deere mowers: two Z-Tracks and a X500. This is the second year I have used…read moreQuality Equipment in Chesapeake to do the winter maintenance on them. They have been fantastic, and both Greg (the chief service tech) and Jenifer (service advisor) were amazing! They were clear on the pricing and worked on all three of my mowers in a timely fashion. I recommend them to anyone looking for a quality maintenance job, and one that is fair. Thank you, service personnel of Quality Equipment in Chesapeake. I will be back to see you next winter!

They usually have the parts I need at a much lower cost. Never had an issue with them. Especially…read morebatteries

I would give this specific establishment a lower rating if i could, make sure you do extensive…read moreresearch before buying anything here or else team member "Brandy" will sell you the wrong product and refuse to give you a refund. I am not the most car savvy person so i naturally just asked for help, i asked for the appropriate oil filter for my 2021 honda civic hatchback sport and my wife's 2018 honda accord sport, she said they both take the same type of filter which turned out to be completely wrong and her pride was wayyyy too high to admit that therefore making me waste not only 60 dollars for the oil and oil filter but most importantly my time. Definitely needs to reconsider her place of employment because a automotive store isn't it. employee Brandy after being told what my issue was still had the audacity to tell me i'm wrong and that i gave her the wrong information, yet all she asked me was make and model of my car(s) which i gave to her accurately, a simple google search proves that she's 100% wrong, just very unprofessional person overall.

From MI staying in Williamsburg for a limited time and had to get a 2" hitch installed on my…read moreNautilus. Portsmouth was the only shop in the region that could get it done not just in 10 days, but the next day. They had the parts on site. They installed the hitch and a 7-way electric plug with no problems whatsoever. All the other dealers needed 2-3 weeks to get the parts! This shop is FABULOUS, they have a large inventory of Truck and RV parts and accessories. Their waiting room is generous in size and has a TV and WIFI. The staff is invested in your success and care about you. Working with them was a wonderful experience. They even give you a cash discount, if you want to save 3%. I'm keeping them in my rolodex. BTW, when we arrived the store was in a little disarray. They had adopted a cat with a broken back and the cat had some how gotten loose and was hiding in a wall - and they had been taking pieces of the store apart to save the cat. Heartwarming story and true to the spirt of the staff at this store. God bless them.

Drove over an hour to get there. Arrived at 9:00am. Hours posted say 8:00am. The door was…read morelocked and lights off. Waste of a trip. Change your business hours or show up to work on time.

UPDATE!!!! It is June and still no response from Tidewater Fleet supply for a defective 15.5" D&W…read moreclutch that didn't work upon installation. Even D&W tech rep. said to replace it after we did all checks they wanted us to do. Really disappointed in Tidewater Fleet Supply's attitude about this. They act like it is no big deal, BUT don't miss paying them $5.23 and pay it the next day because they won't send you the parts you ordered the next day and won't even call you to tell you they aren't sending them. Very unprofessional as far as I am concerned. I feel like they should have at least told our people the situation instead of leading us to believe the parts were coming with no warning that they weren't.

I needed new battery cables for my Duramax pickup, they were the only place that could crimp what I…read moreneeded and had the gauge wire and connectors on hand to do it. Drove around all of Tidewater, spoke with seven other stores, TFS was the only place that had what I needed, and at a reasonable price with my military discount. The staff were all very knowledgeable, friendly, and accommodating. No smartasses, no talking down, no arrogance like other garages and stores, I've since went back four times for other vehicle parts and their prices beat all the large chain stores nearly every time and often, the products the order/stock are much better quality.

I'm honestly disgusted. This is probably been the most unprofessional place we've ever dealt with…read more It mostly has to do with the current owner. He is probably one of the most disrespectful human beings I've ever encountered. The that he treated my husband is so unprofessional and rude. I would never recommend this place to anyone! if I had a recording of our phone conversation, I would post it! Absolutely atrocious! Only come here if you plan on spending 1000+ dollars as they keep your lawn mowers for 4+ months!

I love Hank and his grandson but I think they took a break. My lawnmower worked well after repair…read moreby Hank.