This place took my friends dog in for a procedure, the dog died after the procedure during…read morerecovery. My friend is utterly devastated! Animal Medical center was kind enough to be honorable and offer to refund the $1500 for the procedure as a gesture of sympathy and remorse....Well that is until they turned around and said nevermind and started claiming they don't know of any such offer.....Take your loved ones elsewhere. Nothing but zero competence or compassion at Animal medical center. Truly disgusting people!

Dr. Hiser and her staff have been taking care of our fur babies for years. They have always done…read morean excellent job and have been there for us in every situation. They are the best and will take excellent care of your fur babies!!!

Simply Outstanding!!…read more Called and listened to the message which asks for texts... got a prompt reply! Next day got a text saying there was an opening and unseen the cost would be XX.XX which is a LOT less than what I paid elsewhere. Warmly greated and time was taken to MEET the dogs for the first time! Nice with great questions about the dogs to make sure all goes well. YOU PAY FOR WHAT YOU GET AND HERE THE DOGS ARE TREATED EXTREMELY WELL! Worth double the price for that...

I wanted to support a local small business after moving to Charleston, so I contacted Tender Touch…read moreGrooming to schedule an appointment for my Cavalier King Charles Spaniel, Dante. Unfortunately, my experience was extremely disappointing. Their voicemail instructs customers to communicate by text only, so I sent a detailed text with all the requested information. I never received a response. I also left a voicemail and, again, received no reply. Good communication is a basic concept for any business. Even if you're fully booked or unable to take on new clients, a simple response would be courteous and professional. Thankfully, I found a groomer at PetSmart in Mattoon, where my inquiry was answered promptly and professionally. That's the level of customer service every business should strive for. After my own experience, and after reading several other Yelp reviews, I would not feel comfortable leaving my dog in this business's care.

Excellent work and pricing, friendly, courteous, knowledgeable people. Would recommend them for…read morequality work on any project.

Eldon and his crew did an outstanding job installing our new vinyl fence. From start to finish,…read morethey were professional, efficient, and respectful of our property. The entire project was completed in less than three days, and they left the area neat and clean. The fence looks fantastic--very high quality--and has already added value and curb appeal to our home. We highly recommend their services to anyone considering a fence installation.