My 1st rating was due to believing that this gentlemen/ Company was a "Broker". I have been doing…read morethis a minimum of 14 yrs. The owner was just trying to help a Disabled Veteran & senior citizens out with our plight. The issues I had with the "Nwtworked Transport" companies either rudness or way over rates was not his fault! He personally called me and was professional, Courteous and understanding. So he deserves a good rating for being a helpful, good man! Thank you sir! Cheers, MAK

I transported a classic car from rural Iowa to Phoenix. The price was very reasonable and all…read morequestions we answered within minutes and followed up on the very next day

12/28/20 I am so…read morehappy to be able to write this review of Fountain Transport Services. I have only written like 5 reviews of anything in my whole life, but I had to give a shout out on this one. I initially dreaded the process of finding someone to transport my Mom's 2015 Prius ('Sweetie Pie') from Des Moines to Florida. All the car transportation reviews seemed likely to be paid for and probably unreliable; I tried calling somebody and they barely spoke English; all the companies online are actually 'distributors' or something, that give your information out to all sorts of people that call or email you relentlessly (they're still calling me- now over 2 months since I filled out one of the online forms- Ugg!) So, my strategy was to look into the Des Moines Better Business Bureau under Car Transportation and find someone with good ratings there and then give them a call- I've always had good luck with Iowa businesses! That's how I found Fountain Transport Services. When I called them, I got a recorded message from a guy saying 'Hi, this is Dave Fountain, sorry I missed your call- Leave your name and number and I'll call you back'. This sounded promising- the apparent Owner of the company still answers the phones! I left a message letting him know that I wanted a car hauled to Florida on a specific date. After 2 days, he hadn't called me back- so I called him again and this time, he answered the phone. When I asked him why he didn't call me back, he apologetically and clearly explained that it was because he just didn't feel right 'wasting my time' when in the car transport business, you just can't guarantee a car will be picked up on a specific date. After a 5-10 min conversation, his honesty, integrity, good manners and respect for my time convinced me that this was the guy to haul Sweetie Pie to Florida. Once Dave explained that he couldn't nail down a 100% specific date, without incurring extra costs, (I was only going to be in Des Moines for a 2-day window for car pickup), he kindly offered to keep Sweetie Pie at his own house for us till the truck came to pick it up, possibly as much as 1-2 weeks later, (due to Xmas holidays). This was fine with us. Dave and his wife drove to my Mom's house in Des Moines and personally drove Sweetie Pie 20 minutes away, to their own home where she waited for the truck. In terms of cost, he warned me that the cost would be as much as $1100 to $1150, which was the same as other quotes I had been getting from other places. When Dave finally found the hauler that he felt best about, it turned out it only cost $975 (it helped that Sweetie Pie was a Prius and could fit on a smaller trailer). Everything happened ahead of schedule- Sweetie Pie arrived in Florida in 5 days, instead of the originally expected 1-2 weeks. All in all, Dave is one of those guys where you just can't believe he's still in business- He took so much time with me in the course of our dealings, that he can't possibly be making a living and I suspect that his sweet wife may eventually kill him for spending too much time with customers! In a nutshell, I was blown away by Dave's awesome service and I can't recommend him enough. Gil in Ft Walton Beach

These Movers took Payment and cashed it and never showed up for move contacted them night before…read moresaid all was fine and day of we called they said running behind then never answered any other calls and have not received our money back they said check was being mailed back but never received any money back Worst movers you could ever want they will steal your money and never show up

Booked through U-haul. Bruce ( the owner) and his one helper showed up 2 hours late and just had…read moreto unload one U-Haul truck mainly just in to our garage. They were slow and inefficient. A friend of mine was with me and we unloaded half the truck ourselves while Bruce slowly worked back and forth. Worst part was the lack of care in handling items clearly marked FRAGILE. The small box with our wedding china was dropped by Bruce right in front of me and a few plates were pulverized. Bruce apologized and agreed to pay for plate replacements. That was over a month ago and Bruce and Mack's Movers have not answered my calls or texts. They collected every dime from the contract move (over $350) they only partially completed and now we have broken items and a no response or plan for getting this resolved. I would not recommend this company and don't understand how groups that work like this stay in business.