Update on previous review:…read more On Sunday, Triston agreed to pay me the outstanding balance after I found out he was not going to mow my lawn. Today I called him to ask when he was going to pay me, and he is now refusing to pay me. Triston has stolen $50 from me and has blocked my number.

Inconsistent schedule and very poor communication. It's been 3 weeks since my lawn was last mowed,…read morewith multiple excuses (after I initiated conversation) and when I asked if I should hire someone else I was told "I wouldn't be upset if you did." Extremely unprofessional and little to no customer service.

Family Tree Service removed a huge ash tree, over 60 feet. All 6 employees were very professional…read moreand did excellent clean-up. The stump was ground and there is little evidence of the tree left. From start to finish, they were here just over 2 hours. Great service! Would highly recommend.

Eli from Family Tree Service offered to trim 6. trees which were too near my roof. I paid the…read morecompany $2000 for the work. In the middle of the operation, a large branch which was being lowered scraped the edge of my roof, damaging the shingles. With my own eyes I saw the accident happen. I complained about this to Eli, but though he had not been there himself he claimed his workers had not caused the damage. He threatened to take his men and equipment home, and leave my yard full of tree debris. Faced with an impossible choice, I agreed to have him continue the work. When I spoke with the company owner, Mr. Emmanuel Pedroza, he too refused to take responsibility for the thousand-dollar cost of repairing my roof. This company may know enough about cutting trees, but it does not back up its promises. Eli had said they would treat my roof "as though it were a power line," being careful not to touch it. Instead, his workers carelessly let a branch brush my roof and break its shingles. Employ this company IF YOU DON'T CARE ABOUT LOSING MONEY.

Our neighbor hired him in to cut down their ash tree and he dropped their tree limb on our garage…read moreroof/gutters on our property causing thousands in damage. He is now refusing to pay the quoted amount for the damages and only offering us $850. Our best guess (not confirmed) is he in uninsured and we are on the hook for his negligence. I am not the first person this has happened to, including, I just found out, a family member in Eastern Iowa who hired him and had to pay out of pocket when he dropped a tree limb on a city power line and also their fence. He did not pay to repair his damages. Highly suggest asking for proof of insurance before you hire someone and calling the insurance company to verify - insurance documents can be forged and if something seems shady best to check it out. Please make sure you hire a reputable company for the sake of your property and your neighbors'

From the owner: (319) 931-4477 leave messages and pictures of tree Faster…read morerespond At Jerry’s Tree Service, we stand out through our unwavering commitment to exceptional service and quality. With years of professional experience and top-of-the-line equipment, we go above and beyond to ensure our customers receive the absolute best results. We don't just meet expectations – we exceed them. Our team takes pride in going the extra mile, carefully listening to each customer's unique needs and delivering precisely what they want. Whether it's our meticulous attention to detail, our state-of-the-art tools, or our deep industry expertise, we're dedicated to providing a superior experience that sets us apart from the competition. We also provide 24 hour emergency service.

We highly recommend Franks Tree Service. Very Efficient, protected our lawn (very important to the…read morehubby) did an excellent job cleaning up afterwards. Very friendly and polite. A plus in my book!

They are the worst tree company I have ever been involved with…read more I had called to have them come over and give me a quote on multiple trees. They sent some, not the new guy, not the guy who had been there awhile but the actual OWNER of the company came by. Quoted me, I agreed and after telling me they weren't busy I waited over a month for them to schedule me. When the crew arrived they said they would require extra equipment and the price would need to be DOUBLED! I called and talked to Frank and he said he would look into it, not honor the quote that HE gave me but just check on it. It has now been another month and they never called, left messages with them and never returned my call. DO NOT TRUST THIS COMPANY.

Needed long over due weeding of beds and along our fence line. Also needed to hardscape for our…read morefront beds with weed blocking fabric and river rock. Both tasks were done to our satisfaction for a reasonable price, within a reasonable timeframe (close to immediately). Their Team of workers were kind and professional, responding to all of our needs. I would highly recommend Guild for all your landscaping an hardscaping needs.

Guild provided a quote for snow removal but ignored 3 phone and email attempts to make contact in…read moreorder to arrange services.